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Verified traveler reviews

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Very good



based on 1299 reviews
  • Cleanliness 7.4
  • Facilities 5.3
  • Location 7.4
  • Room Comfort/Standard 7.7
  • Service 7.3
  • Value for money 7.3
  • Food/Dining 7.0
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Scott H.
United States
August 06, 2016
Ill be back
I upgraded to the junior suite and I was very satisfied with the room. The front desk staff were very helpful in every request I had making my stay very enjoyable. The proximity to good restaurants, shopping, and the airport make this hotel my first choice when traveling to Kuching.

Lister L.
Malaysia
August 06, 2016
Satisfactory but not to standard
It was a satisfactory stay, but the standard is not a 4-star hotel. Just normal hotel. I believe some of the lights are spoiled as I have tried all the switches and no way for them to be turned on. However, I got a proper lighting for my stay. No shower caps, no bubble bath soap provided, only 1 bottle of mineral water given for a 2 person stay. Good breakfast.

Thamotaran M.
Malaysia
August 04, 2016
Building environment
Lift Confused.parking area environment like old building & not safety

Peter M.
Malaysia
August 03, 2016
comfortable and clean
good location, comfortable rooms

Hong T.
Malaysia
August 03, 2016
Bday surprise
good macaroon, clean, and good feel !

Lin L.
Malaysia
August 03, 2016
very bad condition. will never go back again
Dark lobby. Not friendly customer service and front desk. Bad smell. will never go back again

TAN E.
Malaysia
August 02, 2016
Nothing special
Soft bed

Saliza H.
Malaysia
August 01, 2016
Poor quality after change management
The place is just like haunted. The lights are half on specially at the car park due to save cost. Out of 5 lifts only one operated. In the rooms, only one towel for shower. Food is minimal compare to SPG.

Huang T.
Malaysia
July 28, 2016
Overall worth for money
Nett price less than RM 200,00 for 4 star standard

Daniel C.
Singapore
July 28, 2016
Tired hotel needing maintainance
No hotwater for shower Tv programs cannot watch Wifi signal bad