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Century Kuching Hotel

Lot 3186-3187 Block 16 KCLD, Jalan Lapangan Terbang Baru, Kuching City Center, Kuching, Malaysia 93350 (Show on map)

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Formerly : Four Points By Sheraton Kuching Hotel
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Area: Kuching City Center Number of Rooms: 435

Recent customer reviews

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Very good

7.4

based on
1177 reviews

1109 reviews in English

Value for Money
7.4
Location
7.5
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.0
All reviews (1177)
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Yie J. Business travelers Malaysia, February 2, 2016
Overall, Satisfy

Convenient
7
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Kang W. Families with young children Malaysia, February 1, 2016
Satisfied

Location, room size and view
5.7
Satisfied
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King K. Business travelers Malaysia, January 14, 2016
Value for money

good location, good staff and nice room
7.7
it was good and the staff are doing their best to accommodate my request
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King K. Business travelers Malaysia, January 14, 2016
a great place to stay for transit travelers

good location, great staff and nice room
7.7
it was great and the staff are doing their best to accommodate my requests
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Jenny K. Business travelers Malaysia, January 8, 2016
Good location n big room

Room is big, near to airport, good location
7
Ok.
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Kok H. Couples Malaysia, June 30, 2015
Nice outlook but poor maintenance

Room is big, nearby hotel has many food stores, near to airport
7
By looking from outside, no doubt this hotel looks very beautiful. But after you go inside (the lobby ground floor still ok), when we come out from the elevator, there is some smell (the smell is just like after you wash your carpet and not 100% dry). And when go inside the room, the room condition is really worse than a 2 or 3 star hotel. The bed, the carpet, the flooring, the bed sheet and even the towel. I think this is the first time I have seen that poor condition of a 4/5 star hotel. This is May be due to its poor management or poor maintenance or lack of manpower. During night time, outside of hotel there is not much street light (may be want to save electricity bill). Wifi have to pay (chargeable). Morning breakfast got not much variety. Everyday the same. The wooden flooring at the swimming pool area has no maintenance also.
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Rosalina M. Couples Malaysia, June 6, 2015
Just OK

Near airport, modern and spacious
6.3
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Xiao Y. Couples Canada, May 24, 2015
Big and Spacious, but not very clean!

Huge room size, Comfortable shower, and big window!
7
I was expecting a clean/new hotel since its under Sheraton. However the hotel needs a major renovation, and keep up. The elevator is dirty and the hallway carpet is not flat. The walls in the hallway is full of marks. Inside the room, the couch has burn marks, the tea/coffee station full of aunts, and the TV station had a thick layer of dirt. Though someonthing good about this hotel, Nice big window and nice view! bright light shine in during morning. The bed is comfortable and the shower water pressure and temperature is stable.
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Nyoh L. Business travelers Malaysia, May 12, 2015
Great Hotel

Near to airport, clean room & fast check-in
10
Near to airport, clean room & fast check-in
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Lee Y. Couples Malaysia, May 9, 2015
For wedding

Clean room, good security
5.7
The room is clean but the sanitary fittings and room finishes are not up to 4 star hotel standard. The room and lobby floors are not even also
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