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Century Kuching Hotel

Lot 3186-3187 Block 16 KCLD, Jalan Lapangan Terbang Baru, Kuching City Center, Kuching, Malaysia 93350

Recent customer reviews

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Very good

7.5

based on
230 reviews

1110 reviews in English

Value for Money
7.4
Location
7.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
7.1
Couples (230)
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Kok H. Couples Malaysia, June 30, 2015
Nice outlook but poor maintenance

Room is big, nearby hotel has many food stores, near to airport
7
By looking from outside, no doubt this hotel looks very beautiful. But after you go inside (the lobby ground floor still ok), when we come out from the elevator, there is some smell (the smell is just like after you wash your carpet and not 100% dry). And when go inside the room, the room condition is really worse than a 2 or 3 star hotel. The bed, the carpet, the flooring, the bed sheet and even the towel. I think this is the first time I have seen that poor condition of a 4/5 star hotel. This is May be due to its poor management or poor maintenance or lack of manpower. During night time, outside of hotel there is not much street light (may be want to save electricity bill). Wifi have to pay (chargeable). Morning breakfast got not much variety. Everyday the same. The wooden flooring at the swimming pool area has no maintenance also.
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Rosalina M. Couples Malaysia, June 6, 2015
Just OK

Near airport, modern and spacious
6.3
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Xiao Y. Couples Canada, May 24, 2015
Big and Spacious, but not very clean!

Huge room size, Comfortable shower, and big window!
7
I was expecting a clean/new hotel since its under Sheraton. However the hotel needs a major renovation, and keep up. The elevator is dirty and the hallway carpet is not flat. The walls in the hallway is full of marks. Inside the room, the couch has burn marks, the tea/coffee station full of aunts, and the TV station had a thick layer of dirt. Though someonthing good about this hotel, Nice big window and nice view! bright light shine in during morning. The bed is comfortable and the shower water pressure and temperature is stable.
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Lee Y. Couples Malaysia, May 9, 2015
For wedding

Clean room, good security
5.7
The room is clean but the sanitary fittings and room finishes are not up to 4 star hotel standard. The room and lobby floors are not even also
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Lau A. Couples Malaysia, May 5, 2015
Large bed, big room, excellent bath room

Excellent bathroom, nice staff, nice swim pool
7.7
Very satisfied with the meal, staff, service and the room. But corridor's carpet (9th floor) is smell like a dead fish.
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Giovanni L. Couples Malaysia, May 3, 2015
Four Points is worth the stay.

Spacious hallway, big rooms and strategic location near the airport.
9.7
My stay was awesome. Though I felt that the food choice for breakfast could have more variety.
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Malvina L. Couples Malaysia, May 3, 2015
very poor

Location and Gym
3.7
Not Good
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Norhayatie O. Couples Malaysia, April 28, 2015
Nice place

Big nice
8
excellent stay
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Irving S. Couples Malaysia, April 26, 2015
Hotel for business travellers

Location (near the airport), staff and coffee!
8.3
it was a good stay overall. value for money. great hotel choice for early flyers.
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Teck S. Couples Malaysia, April 21, 2015
good

nice, good, value for money
6
nice, good, value for money
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