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Very good 7.4
Based on 2014 reviews

Recent customer comments

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Very good



based on 2014 reviews
  • Cleanliness 7.3
  • Facilities 7.5
  • Location 7.7
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for money 7.3
  • Food/Dining 7.2
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JOCELYN E. from Philippines
Business travelers
Stayed 2 nights in November 2015
Century Park 2015
Location, staff performance and cleanliness
Every year we get to stay in Century Park to attend an annual convention at PICC & we relish the time spent here. A chance to shop at the nearby shopping mall is a plus. Will be coming back again next year.
Reviewed November 28, 2015

Annabelle P. from Philippines
Solo travelers
Stayed one night in November 2015
Cozy
Cleanliness, food, cozy room
Reviewed November 27, 2015

Chrissie S. from Philippines
Couples
Stayed one night in May 2015
4 star hotel with a 2 star hotel facilities
Budget friendly
Please do upgrade your facilities and kindly make over your menus from room service to cafe.
Reviewed November 25, 2015

Tod T. from United States
Solo travelers
Stayed 9 nights in November 2015
Abandoned
1) Location; 2) Staff; 3) Atrium
I was very disappointed. Because of the impending APEC summit, lots of construction, renovation, and security measures were in place posing some disruptions and inconveniences, but that is to be expected. Where Management failed was in not communicating disruptions to guests and abandoning them to shift for themselves. For instance, the rear entrance was abruptly closed with no advance notice. How difficult would it have been to place a sign a day or two previously? On the morning prior to APEC, multiple street closures prevented guests from obtaining a taxi at the hotel entrance. There was indifference to departing guests' plight and hotel management had no contingencies in place to ameliorate the inconvenience. But worst of all is that did not give advance notice to departing passengers in order to allow additional time or make alternate plans, nor did the hotel provide any guidance or offers of assistance to help stranded guests who had no transportation and were on the streets with luggage as pedestrians. While APEC and street closures were beyond the hotel's control, proper communication and guest assistance were not. I emailed the hotel two days ago with similar remarks and they have not responded to my email. And I have been a regular guest for over 10 years; I've probably stayed at Century Park more than 20 times, totalling over 200 nights.
Reviewed November 17, 2015

k L. from Malaysia
Business travelers
Stayed 3 nights in November 2015
Pleasant stay
Pleasant staff & location
Check-in was slow due to large convention group so it was not so pleasant after delayed flight to be in this situation. Otherwise, the location is ok though abit dodgy at night but the staff were good.
Reviewed November 16, 2015

Ma. F. from Philippines
Solo travelers
Stayed one night in November 2015
Best Value Stay
Friendly and Accomodating Staff, Good location, Reasonably Priced
It is one of the best value stays in the Metropolis. With friendly and accommodating staff to welcome you from Front Desk to Service Elevator and/or Security Personnel, the hotel's location is perfect for those going to the Bay Area or going to the Business District of Makati. The accommodation package is very reasonable. One thing that need be improved is the wide variety and good breakfast selection as compared to two to three years ago.
Reviewed November 14, 2015

Ramoncito S. from Philippines
Solo travelers
Stayed one night in November 2015
Newly refurbished
Staff. Location. Budget rate
Comfortable stay. Well attended to by the staff.
Reviewed November 09, 2015

Brady P. from United States
Couples
Stayed one night in November 2015
Nice hotel
Newly renovated, nice location, clean
Reviewed November 04, 2015

Argus T. from Singapore
Solo travelers
Stayed 3 nights in October 2015
Decent stay
Staff, Room Service and Facilities
Generally great! Good service. However, there was renovations going on which was okay.
Reviewed October 27, 2015

Gabriel E. from Philippines
Couples
Stayed 2 nights in October 2015
Century Park Staycation
Food. Friendly staff. Cool hotel.
Reviewed October 25, 2015