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Very good 7.4
Based on 1935 reviews

Agoda Verified Reviews

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Very good



based on 1935 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 7.4
  • Staff Performance 7.5
  • Value for Money 7.3
  • Food/Dining 7.2

amado T.
United States
July 04, 2015
it's ok
average hotel
My 1st night its not good the room that they gave me is "socks' theres is roaches in my bathtub and rat in my room and water leaking in the shower area and sink and also no handles in the sink opener where you brush your teeth.and they use very old bed in that hotel and not comfortable to sleep...

Woojin J.
South Korea
July 03, 2015
moderate, calm and reasonable
big room and kind staff
Worth 100 Box not more.

Wei K.
Singapore
July 03, 2015
Nice Stay
shopping, gym, foods

Robert S.
Philippines
June 30, 2015
The hotel is good but not deserve to be five star
Location, price, food
Staff was accommodating and polite

paul S.
United States
June 30, 2015
was good
food,, service ,,clean
was good staff good food good service good

Anthony E.
Philippines
June 30, 2015
Great Stay
comfort, location, food
the best

cynthia R.
Philippines
June 29, 2015
Best customer service ever!
The manager, the staff, the location
The hotel is quite old so renovations are being done, because of this, there are some issues that came up. However, the duty manager, ms. Vicelle, is very kind enough to personally attend to our problem. She also did some follow ups if we are already ok. I'd like to commend her for that, she is an excellent manager. The hotel itself may not look and feel like a five star, but the customer service of the staff is. The hotel is not really that bad though -- if you consider the Agoda price, it's a very goid value for your money. The location is also excellent, just at the back of SM harrison (you can easily buy stuff that you might need), It is also a walking distance from a train station, and just paid around php60 in taxi to go to CFO office for our PDOS (the main reason why we are in Manila). I highly recommend this hotel to those people from outside the city who will be attending their PDOS. I'll stay in this hotel again when i will be in manila.

REDENTOR B.
United States
June 28, 2015
Satisfied with my stay
Room is very clean
Was indeed ok but check in staff at front desk needs to be more service oriented and courteous

Louis B.
United States
June 28, 2015
A 5-star hotel for cockroaches!
Leaving, not looking back and another hotel
This stay was my second and only by mistake. This hotel is in a filthy neighborhood and in need of a complete overhaul. The rooms are very outdated with stains on the carpets, sheets, curtains. The furnishings are also worn and in need of replacement. This hotel is certainly not as they rate it and should be a 3.5 star at best.

Anthony B.
United Kingdom
June 28, 2015
Free upgrade to a suite for returning.
Customer service, k9 unit and food quality.
Awesome!