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Very good 7.4
Based on 1937 reviews

Agoda Verified Reviews

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Very good

based on 1937 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 7.2

Vicente G.
June 01, 2016
Perfect service
Wonderful place to stay, located at the heart of the city, prompt service, courteous staff... big, clean room...

May 30, 2016
Disappointing (executive club room - 8th floor)
Cons:For a pricey room, the water closet is surprisingly similar to those in public toilets (no tank and flush lever is at the lower back portion). No bidet. No permanent shower head but just the hand-held type. If you place the head on its cradle which is located almost near the ceiling (I have to stand on the side of the tub to fix the head), water won't hit your head -I'm 5"4- but would hit the wall instead so this is highly inconvenient. The spring bed, king size but they call it queen (72x75) is an old model that every single movement from your partner would practically shake the whole bed! ( I called it the like water bed effect) . Buffet breakfast has a lot of selections but some are a bit weird; seashells and broccoli for breakfast, really? Taxi cabs are pretty hard to come by as well. Pros: Executive lounge located on same floor where assorted food and beverages are being served for free to its 8th floor tenants. Security is ok. Employees are accomodating and alert.

John L.
United Kingdom
May 30, 2016
Bath didn't drain
The bath drain was blocked. Showered in ankle deep murky water (Room 820).

James P.
United States
May 30, 2016

Riza B.
May 30, 2016
best hotel
accommodating staff

maria T.
May 30, 2016
Its good for me

henry C.
May 30, 2016
Great hotel
Very nice & clean hotel. Good location. Great staff. Good food. Value for money Highly recommend.

Jazelle P.
May 29, 2016
Good Breakfast
Hotel is a little bit old though it was already renovated i still feel its oldness. Swimming area is not favorable for the kids during peak season as its pool deep is elevated all of the guest are in one side it's crowded cannot enjoy swimming while their Lap pool is great for adults who loves swimming. I like their pool because it has a warmer. Life guard is attentive. During peak season they are running out of bell boy.

waleed M.
Saudi Arabia
May 29, 2016

Jocelyn T.
May 26, 2016
T'was a happy monthsary
There's nothing i can say about the cleanliness of this hotel. Very attractive. A big factor for OC people like me. Thank you for giving us a wonderful stay. The food at Top of the Century restaurant was awesome. I wanted to taste some more of the buffet foods. But the waitress keeps giving away our table. Not just once. I got too embarassed so i just left even if im not yet finished. Stayed May 18, 2016