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Century Park Hotel

599 Pablo Ocampo Str., Malate, Manila, Philippines 1004 (Show on map)

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Area: Malate Number of Rooms: 500
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
1579 reviews

Value for Money
7.2
Location
7.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
7.2
All reviews (1579)
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Rizal L. Couples Philippines, April 4, 2015
Needs to update facilities

Cafe', Service
7
Staycation for the Holy Week. Agoda has this "mystery 5-star hotel" and so i booked it. a bit s=disappointed because i would have chosen a different hotel closer to Manila's attraction. Otherwise the Hotel Staff are very nice and hospitable.
D W. Families with older children Australia, April 2, 2015
In desperate need of improvement

Location is great
6.3
Okay, but the room condition is not 5 star. It is in need of renovations. TV is antique and not working, mirror in the bathroom fogged up when we use the shower no ventilation. Upon checked in we were promptly told the mini fridge will be locked! This is unacceptable, if not offensive 😣. Our accommodation clearly stipulated "mini bar". Anyway the mini bar has only about $10 worth of drink in it. I hated the presumption that somehow we can not be trusted with the goods in the mini bar. Century Park Hotel, this is offensive please do not do this. If your customers can afford to stay in your hotel, surely they can afford to buy $10 worth of soft drinks and a local beer. Do not try to order coffee in the hotel, most unappealing, I could not bring myself to drink it, but I paid for it. I love my cappuccinos & lattes staff do not know how to make them. This is an area Century Park is really lacking. They have fantastic swimming pool facilities, lap pool, wading pool but the temperature in the spa/jacuzzi was scalding @ 40 degrees. It's no wonder no one dared to get in except me. I quickly got out with my legs burning, angrily told staff the temperature in the spa is very hot. I was not impressed😁. We had a drink in Atrium bar, Boy! They can make the classic Margarita so well, just like the one at home. Century Park has great potential, but if they call themselves 5 star they better train their staff and renovate. The people that manned the lifts we're welcoming, but I expect much more for a 5 star. They are nowhere near the service quality of "The Marriott Hotel, Peninsula Hotel which I condider 5 star. I won't be coming back.
Teik K. Business travelers Malaysia, April 2, 2015
comfortable hotel at conveient location

the food the strong wifi and location
8
comfortable hotel with good location with very good spread for breakfast where vege are included keep up the good job
Preston T. Groups Philippines, March 30, 2015
convenient

convenience, value for money, near a mall
6
it was pleasant
Bevan O. Solo travelers Australia, March 29, 2015
Comfortable and clean

Buffet breakfast was exceptinable, staff very curteous , very clean
7.3
Comfortable
Ta-Chih W. Business travelers Taiwan, March 25, 2015
Very low working efficiency.

Nothing is good, but only location and swimming pool is well.
5.7
Marlin C. Families with young children Philippines, March 25, 2015
Great

Near shopping areas
9
It was a good location near shopping mall, accessible to rides and restaurants
Craig W. Families with young children United Kingdom, March 22, 2015
Comfortable stay

staff, location, cleanliness
9.3
Majalia G. Families with young children Philippines, March 22, 2015
Will not pass for a 5 star rating

location.price.room size
7.3
good.
Paul E. Solo travelers Australia, March 22, 2015
Central hotel, good value

Location, value, breakfast
7.3
Everything was good here, except check-in was extremely slow (around 1 hour to check-in). Nice pool area.

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Customer Reviews - Century Park Hotel, Manila

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