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Century Park Hotel

599 Pablo Ocampo Str., Malate, Manila, Philippines 1004 (Show on map)

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Area: Malate Number of Rooms: 500
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1069 reviews

Value for Money
7.2
Location
7.7
Staff Performance
7.4
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
7.2
All reviews (1069)
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Jenifer O. Groups Philippines, July 20, 2014
Generally a pleasant stay

Value for money Location Spacious room
6.7
Our room was upgraded to a junior suite. We generally had a pleasant stay. The only problem we encountered was during check out. There were around 8 guests queuing per check out counter. Two other counters were open (with no queues) but the attendants said they were only assisting guests who we're checking in. When it's noon and guests are expected to check out, all counters should assist guests checking out. Anyway, the hotel check in is at 2pm so there will hardly be any guest checking in at 12.
Iris E. Groups Philippines, July 20, 2014
Good location and value.

Location Value Staff
7.7
Food choices limited but good. Free internet limited as well. Very courteous staff, including the guards. Room we stayed in is a bit old, the carpet feels sticky to the feet needs major cleaning.
Maria L. Families with young children Philippines, July 20, 2014
It was average

Location
6
Overall our stay in the hotel was average. Some points of improvement are the following: 1. The bed has a hook in the corner that is not seen easily and can trip the guest thus resulting to injury. 2. The drainage around the hotel is terrible. The entrance seems to be flooded all the time especially when it is raining. 3. The internet should be free instead of having a consumable amount of data per room.
Business travelers July 20, 2014
nice pool and good breakfast

pool, accessibility and breakfast
8.7
Great stay, great pool, good breakfast but room needs to be refurbished... old but still good hotel to stay
. Solo travelers July 20, 2014
Nice stay

Food, swimmining pool & gym
8
The stay was good. Food were delicious.
Steve J. Families with young children Philippines, July 17, 2014
Great staff!

Great staff, good location, many amenities
8
Great staff! We got a free upgrade because the hotel was fully booked. The hotel has a nice location and the price is quite reasonable.
Tod T. Solo travelers United States of America, July 16, 2014
Third-rate hotel masquerading as five-star

1) Location; 2) Spacious; 3) Security
5.3
I was very disappointed. Have stayed at this property multiple times, but the quality took a nose-dive. Staff in the lobby lounge and the restaurant were inattentive, unknowledgeable, and made numerous errors. Food is over-priced and quality was lacking. The room was missing items of furniture upon check-in. Despite my advance request for face cloths, it was not obliged. Bed linens are low quality and not comfortable as are the pillows. Front Desk seems to have high staff turnover and employees are unknowledgeable. I sent an email to management identifying my grievances, but it has gone unanswered. This is my first negative review of this property after nearly 20 visits.
Peter W. Business travelers Germany, July 13, 2014
Old but still OK

Location, the new renovated de Luxe rooms, access
7
Brad N. Groups Australia, July 10, 2014
Not good
4
It was an unpleasant stay. Will never come back at thus hotel
Loreto E. Groups Australia, July 10, 2014
Room smells unpleasant, paid more for room upgrade

Great food, near shops, spacious upgrade room
6.3
Been better if initial room is pleasant smell & cleaned

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Customer Reviews - Century Park Hotel, Manila

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