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Century Pines Resort

Lot 42, Jalan Masjid, Tanah Rata, Cameron Highlands, Malaysia

Recent customer reviews

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Very good

7.2

based on 8862 reviews

7267 reviews in English

Value for Money
7.1
Location
8.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.2
Food/Dining
6.5
All reviews (8862)
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Pang C. Couples Malaysia, June 6, 2013
Big,clean and comfort room

The staff is polite,the room is big and clean and the breakfast buffet is quite good
7.3
Ina J. Families with young children Malaysia, June 6, 2013
nice hotel but no wifi

can't finr 3 best things for this hotel only the room is okay
5.3
everything is okay... only no wifi in the room. Staff at front office is helpful but not staff at the restaurant. I facing bad personality staff while having my breakfast.
Bing X. Business travelers Malaysia, June 6, 2013
cold environment

relaxing, clean, nice environment
8
The hotel is clean and staff are friendly. 3 minutes to tanah rata town and 10 minutes to brinchang town for driving.
Nik M. Families with young children Malaysia, June 6, 2013
A cool and comfort trip

location, nice breakfast and comfort
8
Very nice breakfast and comfortable room
See H. Groups Malaysia, June 5, 2013
Nicely located hotel

spacious room, good location,
5.7
a cold and wet hotel. The room is spacious but wet. The comfort level is not there when rooms and wet due to its humidity.
Thi D. Couples Vietnam, June 5, 2013
Hotel location is good.

Big room, good view and the price is ok.
7
Big room, good view and the price is ok. Quite a lot of restaurant is near by, just a walking distance. Hotel not new. But iOS acceptable.
Zul M. Couples Malaysia, June 5, 2013
very nice

all
8
Mohd K. Families with young children Malaysia, June 5, 2013
4 out 5 score...

Location, duplex suite, nasi lemak..
9.3
Siew I. Couples Australia, June 5, 2013
satisfactory but service was not not good

good location, close to town, impressive foyer
5.3
Stephen T. Couples United Kingdom, June 5, 2013
Major disappointment

Location, location, location
4.7
Behind the quite impressive foyer lies a major disappointment. Rooms are spacious but sparsely furnished, very dated and in need of a serious clean. Overall the feeling is of a 2 star hotel attached to a 4 star foyer. Guests entering on foot from the main road are initially treated to a great view of the garbage bins, not a good first impression. Our first room was in very poor condition with wet bathroom floors, dirty table tops and a significant amount of mould in various places. Additionally there was an unreasonable amount of noise from the room next door, not the hotels fault that the guests were noisy but the paper thin walls and ceilings offered no real barrier to even the slightest noise. On raising our concerns with front desk staff we were initially told that the room should not have been assigned as it had not been made up. We were quickly relocated to another room and in this we found the staff as accommodating as they could be given that the hotel was clearly heading towards being fully booked. However, although the noise was less, the condition of the second room was even worse than the first. The bed linen and towels had definitely seen better days and looked threadbare and grey, the veneer on the bathroom door was lifting off and the general repair of tiles and paintworks was very poor. A sign above the bath stated that it could not be used for dipping and therefore served only as a glorified shower tray. Neither of the rooms we were allocated had any form of mechanical ventilation, the temperature didn’t require that they did but the room smelled musty and would have benefited from a few more air changes. The advertised private garden was a nice feature although it offered little in the way of privacy. The included breakfast was well below average although eggs were cooked to order. The orange juice wasn’t even orange in colour never mind taste. Room service was strictly out of the question unless under extreme circumstance.
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