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Excellent 8.6
Based on 980 reviews

Recent customer comments

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based on 980 reviews
  • Cleanliness 9.2
  • Facilities 8.4
  • Location 9.1
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for money 8.0
  • Food/Dining 7.6

Ricardo J.
United States
May 26, 2016
Great locatio
The hotel and location was really good, the staff was nice but with limited english.

stephen M.
United Kingdom
May 25, 2016
Excellant staff - always very helpful and friendly
Excellant staff - always very helpful and friendly

Arifin T.
May 24, 2016
Book for someone
No complain , hotel should be good as expected

Ellany K.
Hong Kong
May 23, 2016
Enjoyable stay
The location is excellent (near to Shibuya station). The room was clean and comfy. Staff are very helpful for luggage storage and transport arrangement to the airport. If there will be more discount promotion, I'm sure I'll stay there more frequent (in Tokyo).

May 23, 2016
Nice hotel
Nice hotel... Comfortable bed and bathroom...

Adi L.
May 22, 2016
Wonderful Experience!
The hotel staff was very kind and helpful, room was large and comfortable with an incredible view of the city. For those who wish to have a fancy experience at Tokyo right in the center of everything, this is the place for you!

Armand M.
May 21, 2016
Quite good
We liked it very much. Excellent service!

Brent S.
United States
May 19, 2016
Lived in Tokyo for years long before the Cerulean but stayed here last trip because all hotels were full or crazy expensive. $300 / night was the greatest deal. Staff were excellent and a few familiar faces from the old Capitol Tokyu.

paul L.
United States
May 18, 2016
Great location
Super nice view and staff great

Kenneth G.
May 17, 2016
very near the center of Shibuya
big rooms!