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Cerulean Tower Tokyu Hotel

26-1 Sakuragaoka-cho, Shibuya, Tokyo, Japan 150-8512 (Show on map)

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Area: Shibuya Number of Rooms: 411

Recent customer reviews

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Fantastic

8.6

based on
632 reviews

Value for Money
7.9
Location
9.1
Staff Performance
8.8
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.9
Food/Dining
7.7
All reviews (632)
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Jaime Y. Couples United States of America, February 2, 2014
Great hotel. Big room. Poor quality sheets.

1) lobby 2) size of room 3) staff
8.7
Everything was great except for the sheets and mattress.
Amy K. Solo travelers China, January 20, 2014
Great hotel in great location

Cleanliness, spacious, and the location
8.7
It was not my first time visit. I love this hotel's spacious room and it's cleanliness. The location is very good for shopping and good restaurants around. I will definitely choose this hotel again for my next visit.
Arlene T. Families with older children Australia, January 3, 2014
very enjoyable

location, staff, nice rooms
8.3
we enjoyed our stay and thank the staff for their hospitality.
Noppanan S. Couples Thailand, January 2, 2014
ok

location
4.7
In city and easy to shopping , near MRT , airport transportation when you go back home is good but dont have recieved in airport for arrived
Alexandra S. Groups Indonesia, December 31, 2013
Luxury hotel in Shibuya

Luxury, good location, amazing staff
9.3
We stayed 3 nights here, and the hotel was amazing. It is located in Shibuya, though it still needs around 5-10 min walk to centre of Shibuya (Station, Center Gai and Dogenzaka areas), but good thing is the hotel is quiet. There were 2 marts next to the hotel, and the restaurants at the hotel are good. Rooms were spacious for Tokyo standard, it also has a large bathroom. Staff were attentive and really helpful. Will be back for the next visit to Tokyo if I were to stay at Shibuya area.
Pan Y. Families with older children Hong Kong, December 31, 2013
good city view , nice hotel

good city view , nice hotel , good location
9
It's very convenience from airport to the hotel, which has provide the shuttle bus . For the hotel, it's very comfortable and beautiful .
Chi F. Families with older children Portugal, December 20, 2013
Big Room, High floor and City view

Easy Access, polite staff, large room
7
Overall ok, but really doubt why a five star expensive hotel no free wifi, though the charge of Jpy1,050 per day is not expensive. Only executive floors have free usage of these. Quite annoying. Another not very good experience is the request of non-smoking room. I understood all requests are subject to availability, but it is really a bad and disappointed experience if a non-smoker is forced to stay at a cigarette smelted room whole stay while paying such amount of money. Though the next day they are able to change the room for us.
Wong K. Families with young children Singapore, December 14, 2013
5 star standard but 4 star price

2 min to train station & famous shibuya crossing & surrounded plenty of shopping
9.3
The Hotel look very New indeed, greed by friendly English speaking staff, through is not the best hotel in Tokyo but still highly recommended.
Fika S. Families with young children Singapore, December 10, 2013
Attentive and friendly staff

Worth value of money, friendly staff and attentive
8
The overall stay is pleasant. The hotel staff is friendly and attentive and it is worth value of money.
Pek T. Groups Malaysia, November 22, 2013
Close to everything

The view from my room, location near train station and restaurants
8.3
Our room was spacious and comfortable. Will stay here again on our next trip to Tokyo.

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Customer Reviews - Cerulean Tower Tokyu Hotel, Tokyo

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