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Cerulean Tower Tokyu Hotel

26-1 Sakuragaoka-cho, Shibuya, Tokyo, Japan 150-8512

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Excellent

8.6

based on 896 reviews

667 reviews in English

Value for Money
7.9
Location
9.1
Staff Performance
8.8
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.9
Food/Dining
7.6
All reviews (896)
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Lawrence K. Couples United States of America, April 27, 2016
Plentiful space and high quality
6.3
I've stayed at the Shibuya Excel last year and decided to try the Cerulean for a slightly higher cost. Definitely worth the extra money for more room space and higher quality amenities.
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Jean T. Couples Australia, April 25, 2016
Had a great time
6.3
We are going back!
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James Y. Couples Hong Kong, April 23, 2016
Best stay
6.7
Friendly and equipped
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Kar K. Groups Malaysia, April 23, 2016
Great location and clean
6.3
Location is very convenience. Friendly staff and room is clean. Near train station and shopping area.
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Kar K. Groups Malaysia, April 23, 2016
Great location and clean
6.3
Location is very convenience. Friendly staff and room is clean. Near train station and shopping area.
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Phalawut M. Families with young children Thailand, April 21, 2016
Good location
5.7
Very close Shibuya station
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Carla A. Families with young children Philippines, April 19, 2016
Good value for money overall
5.7
You have to pay a bit more to stay here but it will be worth your money if travelling w/ small kids or if you just prefer to stay at a nice place while on vacation. Rooms in Cerulean have great views of the city and are big enough for a family of 2 adults & 2 little kids. Location is great as the main Shibuya area is just a short distance away (5-minute walk to Hachiko). Yes, there's an overpass but you have direct access to it on the 2nd floor of the hotel so no climbing stairs needed. The connected overpass also has an elevator on the other side so it's ideal for those w/ strollers. Restaurants, shops and convenience stores surround the hotel. If you get lazy, there's a 7-11 on the 2nd floor as well. The airport bus also stops directly at Cerulean so that's a plus. All that said, if you are travelling with friends and are not really particular with room size & location, prices here can be steep. If I hadn't gone with my family, I would have stayed at a cheaper hotel and spent the money on shopping. But that's just me. :)
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Jane H. Groups United Kingdom, April 19, 2016
A very good place to stay in central Shibuya. All
6
We had some small problems with this large and classy hotel. The restaurants were fiercely expensive, the staff didn't quite speak or understand as much English as they said they did and our meal requests didnt result in good meals. The hotel has misleading paperwork in the rooms relating to the costing of things in the mini bar including 300yen for a teabag!
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Ahmed A. Solo travelers United Arab Emirates, April 17, 2016
Doesn't qualify to 5 star
4
Hotel has poor selection of TV channel, doesn't supply complimentary water and the breakfast was so limited. Beside the AC was not performing properly, it's never cool despite reporting the problem. Toiletries was poor, no body sponge and no body lotion.
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Charn S. Families with older children Thailand, April 14, 2016
very close to shopping area
5.7
good
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