Above average 5.6
Based on 7 reviews

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About Chalet Suisse Hotel


This is sophisticated accommodation that offers guests close proximity to the city center and tourist attractions. The Cafe Royal services authentic Ecuadorian cuisine throughout the day for guests interested in sampling local cuisine. The hotel's central location provides quick and easy access to historic downtown area as well as the international airport. Business travelers may take advantage of the high-tech facilities and amenities along with the spacious conference and meeting rooms that hold up to 200 participants. The cocktail bar is great after a long day of sightseeing or business meetings. The room services, onsite fitness center, internet access and parking facilities all add to a hassle-free stay at the Radisson Hotel.
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  • free Wi-Fi in all rooms

Fitness & recreation

  • sauna
  • steamroom

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

On-site facilities

  • casino
  • elevator
  • smoking area
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When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Distance from City Center: 4 km
Distance to Airport: 10 km
Number of Floors: 7
Number of Rooms : 50
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 1970
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Verified traveler reviews

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Above average

  • Hotel Condition/Cleanliness 5.4
  • Location 6.9
  • Room Comfort/Standard 6.0
  • Service 4.9
  • Value for Money 4.3
  • Food/Dining 6.0

Klara S.
United States
January 17, 2011
Incredibly Over Priced, Dilapidated
Good location
Mold, old, unclean, smoke in the rooms
This place was incredibly overpriced and actually uncomfortable. I

United States
January 09, 2011
Chalet Suisse Hotel,
Located one block from Plaza Foch in Mariscal. Hotel has casino
No Parking. Understaffed service. Tired rooms. Limited hot water. Inadequate bathroom lighting
Although at least one blurb I read about the hotel said that there was parking, it is only for casino players. The location is great if you like the tourist oriented night life of the Mariscal. The staff were friendly, but scarce. The included breakfast was adequate, but fruitless and meatless; only bread, eggs, juice and coffee. The rooms are adequately sized and clean but frayed around the edges. The 'hot' water in the bathroom wasn't hot and didn't last long. This hotel lacks charm, but does offer the casino and many bars, restaurants and dance places within easy walking distance.

Alexander K.
United States
December 06, 2010
The worst hotel that we stayed in all of Ecuador
Old, badly appointed and not even worth one star
This place was really a dump. In the Mariscal area of Quito, this is an old establishment and the minute you walk in, you realize you made a mistake by booking at this hotel. The reception area is totally bare and does not have even one single chair to sit (I have photographs to prove this). When asked about it, the receptionist who could hardly speak Engliush, mentioned that they were all taken by the Casino next door. Inside the room, the closets and doors were all old and wood work was chipped and needed a coat of varnish and refurbishing badly. Bathroom floors were dirty and the towels were really rags and needed replacement a few years ago. The free breakfat which was supposed to be starting at 7 AM next morning eventually started at 7.30 AM, and consisted of a croissant, fruit drink, coffee and egg.

Jason K.
United States
December 26, 2008
Decent Place for the $
Dining on the top floor with nice views.
Average rooms, low water pressure in the shower.
We stayed here during the "Fiesta de Quito." This is about 10 days (late Nov.-Dec. 6) of people in the streets, loud music, and lots of alcohol and partying. Located in La Mariscal district, this hotel is right in the middle of the action, so expect loud sounds and music until 4am. This is only during the Fiesta de Quito, however.

Carolina B.
August 10, 2010
problema con comunicaciones
la atención del personal y la ubicación
no pude recibir ni hacer llamadas desde mi habitación
La atención es muy buena y se pueden hacer llamadas desde la recepción, pero así se pierde privacidad. La estadía sin embargo fue agradable. Hay ruido el fin de semana, pero es soportable y la fiesta termina relativamente temprano

daniel E.
December 31, 2010
beaucoup d,efforts a faire
situation a Mariscal
Trop bruyant
la situation de cet hotel en fait son defaut,il est situe a proximite place Foch ou se trouvent nombre de cafes restaurants et night=club qui ferment a 2 h du matin ,le personnel est sympta mais le petit=dej nul peu de pression d,eau a l,etage 7 ou j,etais,pas de coffre dans la chambre comme prevu et si on depose a la reception on ne possede pas de cle et les avoirs sont mis dans un tiroir a la portee de tous,positif bons programmes TV dont TV 5.

michel S.
May 28, 2010
mauvais choix
état délabré en chantier actuellement bruit
situé dans le quartier très touristique de Quito où se concentrent les restaurants et pubs, l'hotel accuse le poids des années et n'est pas fonctionnel.les chambres sont passablement défraichies et le service est réduit au minimum il y a dans le quartier d'autres hotels de meilleur confort au même tarif.


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