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Very good 7.6
Based on 941 reviews

Recent customer comments

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Very good



based on 941 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.5
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 7.2

CHAN P.
Malaysia
June 24, 2013
Average Hotel
nice pool and close to beach

CHAN P.
Malaysia
June 24, 2013
Average Hotel
near to the beach, nice pool

Surachai P.
Thailand
June 24, 2013
nice wonderful i will comeback again
nice and big pools , near beach , and bus stop , beautiful big hotel
Love it , windy and nice room , nice staffs , prrfect

shilet C.
India
June 14, 2013
great
clean, polite, good food, good pool though not deep
was great. Everyone was highly helpfull except for 2-3 problems. guest in the room next to u can get in to yours though the balcony if they want to! The security locker got messed up at 8 pm and could be opened only after 12 hours. The lady at the front desk is helpfull but you can find that the same packages she offers for 1600 bahts are available outside just for 900 Bahts!!

uri Z.
Israel
June 14, 2013
great hotel close to the beach
location, room size and clean

manaschanok M.
Thailand
June 14, 2013
"Reasonable price for cheap stay"
Pool, Comfy bed, and Thank you for one great staff.
The hotel was nice with good location. We stayed for 3 night but mosely spend time outside the hotel and here is my opinion; - Room smells of mildew even we used our air perfume to spray. Ceiling in bahtroom was very dirty and ready to be change. - The breakfast was decent for the hotel,thoug after 3 day food becomes boring. - The majority of the guest were rude CHINESE (start shouting since they arrive till midnight) - Pool was great. - The most disappointed is some staff from frotdesk were not friendly at all and seem doesn't want to do anything for anyone (even with her colleague),but I have to say thank you to the lady that taking care of my booking she was very friendly and helpful we were given an upgrade room type from her(sorry I couldn't remember her name)but,thanks again.

shilet C.
India
June 12, 2013
great
Food, Pool , Room
everything perfect including the information given by the tour operator of the hotel. Just take information from her,and dont book anything . She charges you around 2000 baht for a james Bond island trip while the same was available for 900 outside.

Terry B.
Australia
June 10, 2013
comfortable, nice location
Location, comfortable, relaxed

Saravanan S.
Malaysia
June 03, 2013
Cheap and comfy
Cheap, close to the beach, good food around
Great short stay all around. Wish it could have been longer and the rooms were comfy and big .

Norfazlina H.
Singapore
May 24, 2013
The Hotel need New Good Management
Good location, nice pool and friendly counter staffs.
There was my second time that i stay at Serene Resort. I had a GREAT TIME the first time however the second time is fairly ok. we like the hotel coz good location, near the beach and nice coffee place nearby. However the hotel is getting old and needs more maintenance. Serene Hotel needs to train their staff better and change their system of running the hotel. Once, my husband and I was still sleeping, the room service was banging our door and opened the door. when they realized that we are sleeping and told them to come back later, they closed the door. Strange encounter. the room service never came back later to clean the room that day. the hotel need to stop that noisy indian tailor for bothering the hotel guests. he was very rude toward my husband each time we leave or going back to the hotel.