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Very good 7.6
Based on 941 reviews

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Very good

based on 941 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.5
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 7.2

Peter H.
January 24, 2013
Not Serene
Rooms, pools and breakfast.
This hotel could be fantastic but the little things that are important are overlooked. The corridors are noisy and doors slam shut because they have no closers fitted. Internet facilities are really poor and do not work in the room. No soundproofing between interconnecting doors meant you can hear the people in the next room talk, see the light on and off under the door and hear their television programme. Paid for a sea view room months in advance yet nothing available on arrival so looked onto a wall from next building for the week. Having said that the rooms are really spacious and the bathrooms fantastic. The two pools are great and breakfast is plentiful and good variety.

Tathiana C.
January 23, 2013
Nice Resort with Good location
Good big rooms, good breakfast, nice pool
Besides don't have wifi conection in the rooms, only in the social area, it was a very nice stay, beautiful place, nice room. However the cleaning of the sheets should be better, I like very much.

Kimberley W.
New Zealand
January 23, 2013
Great location
Pool bar, location
Got this place cheap on agoda bargain for the location and resort itself, right next to the shops and Kata beach and has a lovely pool and pool bar. Rooms are nice too, nice buffet breakfast. Would highly recommend. You do however have to put up with a very persistant taxi salesman very time you enter or leave the resort.

Ksenia G.
United States
January 23, 2013
Large resort close to the beach
very close to the beach, good breakfast buffet, free wi-fi
This is a typical big hotel with all amenities (pool, restaurant, etc). It was pleasant but not exceptional. Breakfast buffet was good and location perfect (about 5 minutes walk to the beach). Even though staff told us wi-fi is only available in the lobby, I was actually able to connect to it from the room as well. This hotel has a lot of stairs and passages, so might not be good for pregnant women or for elderly guests.

Trine V.
January 22, 2013
Great location
Location, Swimming Pools,
The stay at Serene Resort was an overall good experience, the rooms were good and the balconies was good as well. There is 32" inch flatscreen tv in each room. The Water pressure on 4th is very poor, we could only take a shower in 1 of our rooms. We stayed there during Christmas. Unfortunatly they closed the main pool from 22nd untill after new year, Lucky for us our stay ended the 27th. Workers were making a lot of noise from the 22nd until Christmas eve as they had to build a floor on top of the pool. The noise was untill after 23:00 in the evening The Christmas galla was very expensive, mandatory and very bad. The chicken was raw and there was not enough cake for all of us. The entertainment was unorganised and overall not very entertaining. The promised entertainment for the kids was suddenly cancelled, Santa Claus didn't care about the kids.

claus B.
January 21, 2013
Nothing special, but O.K for the price
The bed was nice
The bed was nice and got nice beach towels the service fromthe staff was also very friendly

Megan S.
New Zealand
January 20, 2013
lovely hotel and pool
REally enjoyed the pool and breakfast
very clean and tidy, we really enjoyed the pools and the loungers. walking distance to the beach and shops lots of yummy restaurants nearby. make sure you read when the welcome drinks are served we missed out on ours because we didnt see only in the evening.

jade C.
January 19, 2013
Souther but great
small beach with all services
if you cant stand the busy life at patong beach, come souther to kata. althought serena hotel is not in front of the beach, its about 8 min walking and you pass by one street where you can find all restaurants and massage places. the hotel has an extra guide service where you can book all the day trips you´re interested in. it was really great. hum...the room appears to be a motel room because of the seethrough bathing and some red/purple lights. but it´s clean and nice. made us laugh a lot about those lights. so have fun.

Ricardo P.
January 18, 2013
good overall
nice swimminpool area, good location
We stay for a couple of days in a room in building 5, rooms a bit dated, but clean enough, and a balcony with a view of the swimmingpool area. The pool bar its cool, great cocktails and the staff were excellent! Location good with a lot of restaurant choices whithin walking distance, as it's kata beach. Will be back.

January 15, 2013
Great location and nice rooms
Great location,just 5 minures walk to the beach.Rooms good,just have to walk by stears.