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Chanalai Flora Resort, Kata Beach

175 Koktanod Road, Kata, Phuket, Thailand

Very good 7.6
Based on 941 reviews

Recent customer comments

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Very good

based on 941 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.5
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 7.2

David C.
United States
December 17, 2010
Great Location, Dirty Rooms.
Close to the Beach, Great pool and bar.
Dirty Rooms
We stayed there for one night and moved the next day. The rooms smelled of old dead people and the bathroom was less than clean. Wish we had stayed at our second hotel from the beginning,

Glenn H.
New Zealand
December 14, 2010
Great location, hotel in need of a refurbirshment.
Location, good customer service.
Dated hotel.
hotel is certainly in a great location without sea views hence the cheaper price. rooms are clean enough although a musty odour was a little un-pleasant. staff were well trained and pleasant. all in all a nice three star hotel in a fabulous location which needs a full refurbishment to bring it back to its best. we would stay at the southern end of kata again as this area of phuket has everything required for a young family with a good beach and only a short walk over to kata noi which is even better again. i would stay at the serene hotel again if i was paying a slightly cheaper rate.

Dermott B.
November 17, 2010
They double-booked our room
The room they arranged for us was lovely
The staff in the other hotle were clueless
when we arrived at the serene resort, a manager told us he could not accomodate us and sent us to another, newer hotel (tropical) nearby. the room there was excellent but the staff could barely speak english and were unable to help us with anything but the most basic requests

Joanne W.
November 04, 2010
Great location but small rooms
Close to all convenient ameneties
Poor english. Breakfast not that great.
This hotel is located in the heart of Kata beach. Just a walk to all convenient shops & a short Taxi ride to Phuket & Patong. We requested & paid for a room for 4 but were accommodated for 3 & they were unable to give us a room for 4 so our children had to uncomfortably "top & tail". English was poor by front desk staff. Breakfast was not too fantastic but tolerable. Value for money was ok but no longer than 5 days for a family as rooms were small.

Nick A.
United States
November 02, 2010
Very nice hotel
Great pool and service
This was a nice hotel within walking distance of the beach and shopping. Also very close proximity to Karon and Patong.

lynn C.
United Kingdom
October 20, 2010
lovely hotel, large rooms great staff
great location for beach and restaurants
we booked through the hotel when we arrived as we didn't have access to computer to book through agoda. We were quoted a price by the hotel manager. We stated that we had seen it through Agoda for considerably cheaper. He allowed us to use the hotel computer to book through Agoda at the reduced rate. Absolutly lovely accommodation. but plenty of retaurants and bars within easy walking distance

Johanna S.
October 18, 2010
Good price performance ratio
big, clean and refurbished rooms, nice garden and pool, friendly personal, good breakfast
It ist about 2/3 cheaper to book this hotel over the internet. The personal is very nice, the rooms, the garden and the area around the pool was very clean. There are special towels for using the pool. The way to the beach is along to a street, but you only need 5 or 7 minutes.

Jordan D.
October 12, 2010
Serene Resort
Basket ball hoop in the clean large swimming pools without he relaxing pool bar.
massage spa people need repaving (shocking massages), paying for internet
My stay was very enjoyable for the period my partner and myself were staying there. At first on arrival then pools were most eye captivating and the the tropical forests that seem to surround the resort. the location is only ruffly 5 minutes walk from the beech and 2 minutes walk to the nearest 7'11 (7 nights a week 11 hours open supermarket). The receptionist were very lovely people d with their friendly greetings and kind manners. However the massage spa. the massages are not very joyful. not hard enough boring routine on back. Although apart from that the stay my girlfriend and i have spent their was great 3.5 out of 5

Abu K.
September 26, 2010
cleanness, location
food need to be improved
i always stayed in serene and his concerned resore whwn ever i go there. its nice cozy and relaxing. best of luck

Jiang M.
September 26, 2010
第一天是标准房,是我住过最差的,类似于地下室的那种,个人觉得原来应该是员工宿舍,后来装修的,味道很差,也很吵闹。 第二天,加钱升级到了superior room,感觉不错,房间很大,看到的风景也很漂亮。