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Very good 7.6
Based on 941 reviews

Recent customer comments

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Very good



based on 941 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.5
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 7.2

ajaya K.
India
March 04, 2010
Pleasant Stay
Nice Hotel. Good Service. Good Breakfast
None
We enjoyed our short 2 day stay at Serene Resort. Though we checked out early, they allowed us to use the changing room to freshen up after our day tour,which was nice!

Pamela P.
Canada
February 21, 2010
Beautifull
Great location-originally booked one night ended up staying 8 nights
Watch out for mini bar charges
Excellent accomidations-good breakfast Agoda price was given for our extended stay

Jennifer S.
Canada
February 19, 2010
Good location--affordable price
nice, comfortable, has two pools to choose from. one pool has a swim up bar. staff was friendly.
not very handicap accessible..hotel is on a hill and you have to climb stairs
Overall, this was a nice hotel for the price. It was a 5 min walk to the beach. the location is good it is away from the core so not noisy. There are many restaurants to choose from. Right across the street was an excellent restaurant. The staff are friendly and helpful. there is a currency exchange at the front desk which is convenient but rates were not great. I would recommend this hotel to friends.

GEOFF K.
Australia
February 15, 2010
Serene Resort
basketball ring in pool, plasma in room AWESOME ROOMS AND HOTEL
I love this resort! Wish I could of stayed longer. Great value for money.

Anthony C.
Canada
February 12, 2010
Serene Resort in Phuket
Very friendly staff, clean rooms, beautiful hotel grounds, close to Kata Beach, very nice pools
the restaurant is a bit expensive and they ended the breakfast buffet early, before 10:00
I really enjoy staying at the Serene Resort; I have now stayed there twice. The staff is always very friendly. The grounds are lush and beautiful, with a balcony overlooking the two pools. The location is also ideal, because it is close to Kata beach. There are a lot of shops and restaurants nearby, preventing you from having to go into busy Patong. I recommend this place to anyone who wants value for their money and a nice hotel.

elena O.
Italy
February 11, 2010
Serene Resort
The staff was very helpful and friendly, also the location of the hotel is perfect.
None
I enjoyed my stay at Serene Resort, the room was very big and clean and I think the staff was always helpful and smily. The location is also very good because it's between Kata abd Kata Noi, and not too far from Karon Beach. There is internet access and the cost is resoneable. Overall I'm very satisfied and I would go back to Serene Resort!

SORAWIT Y.
Thailand
February 10, 2010
Best for Price!
Very reasonable price, Great morning buffet, close to the Kata beach (7 minutes), near convenient store, Beautiful swimming pool
Internet is not free
I found Serene Resort the cheapest rooms available on Kata beach. Once I arrived the hotel, everything was nicer than I expected. Morning buffet is great (delicious omlette, bacon, ham, fish, chicken). The hotel is not far from the Kata beach. Some nights of the week (probably Friday night), they have barbecue buffet which I think very nice.

Hans R.
Estonia
February 09, 2010
Pleasant hotel
Location, room style, clean, good breakfast.
Some rooms can be noisy, absentminded staff.
We stayed at Serene Resort 7 nights. We had to change a room because the rooms located in the street-side wing can be seriously noisy. The room in the garden-side section was quiet. The rooms are clean and quite comfortable, decorated in Thai style. The location is fine between rather crowded Kata beach and more quiet Kata Noi beach. Those beaches are well in walking distance. Buffet breakfast was fine. The staff was friendly but absentminded. Good massage near the hotel.

Donna L.
Philippines
February 05, 2010
Serene - Kata Beach
near the beach, restaurants, quite clean, reasonable price
reception is quite small, bags of those waiting for check in are all parked near the reception and stairs, lift was not working/had to use the stairs to our room/highest floor
Serene is a mere 5-minute walk to the beach. It is very near the different establishments in town for dining and shopping needs. There is even a 7/11 near it. Buffet breakfast was good. The staff were all friendly except for one who attended to our check in. She did not seem accomodating like the rest. She even had my friend's room and mine wrongly assigned so that my husband and I ended up staying with the twin beds and friend with the king size one. The bathroom was also not cleaned properly.

Thanh T.
Vietnam
February 02, 2010
Serene Resort
Good decoration, view
A little bit far from the beach
I stayed there for a honeymoon. The room was guite good, clean. The view from balcony was quite good. The staffs were good, professional. But the price was not cheap. The beach was far from the hotel. Location of the hotel was the end of Kata so that it was far from the center.