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Chanalai Garden Resort, Kata Beach

247 Koktanode Road, Kata, Phuket, Thailand

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About Chanalai Garden Resort, Kata Beach

Description

Overlooking the Andaman Sea, Chanalai Garden Resort is situated along Kata Beach in Phuket. It features 2 outdoor pools and a fitness center. Rooms at Chanalai Garden Resort are decorated in a modern Thai style. Each room is equipped with a satellite TV, minibar and tea/coffee maker. For extra convenience, the on-site tour desk can arrange sightseeing trips to the attractions nearby. Free parking is provided. Morakot Restaurant serves buffet breakfast and local and European fare for lunch and dinner. Spice Trail specializes in seafood and grilled dishes. Guests can enjoy cocktails at the Lobby Lounge. Chanalai Garden Resort is a 20 minutes drive to Phuket Town and a 45 minutes drive from Phuket International Airport.
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Features

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • bar
  • BBQ facilities
  • business center
  • car hire
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • express check-in/check-out
  • family room
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden
  • outdoor pool
  • pool (kids)

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Thai
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Policies

Children and extra beds
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 500 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 20 Km
Distance to Airport: 55 Km
Internet Usage Fee: 0 THB
Number of Bars: 3
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 206
Parking Fee (per day): 0 THB
Reception Open Until: 12:00 PM
Room Voltage: 220
Time to Airport (Minutes): 50
Year Hotel Built: 2000
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
All reviews (272)

Business travelers (4)

Couples (148)

Solo travelers (32)

Families with young children (37)

Families with older children (32)

Groups (19)

Very good
8.0
Hotel Condition/Cleanliness
8.0
Facilities
7.4
Location
8.4
Room Comfort/Standard
8.0
Staff Performance
8.3
Value for Money
8.2
Food/Dining
7.4

4.4 Nira T.
Thailand
April 18, 2016
Pick a different hotel
My girlfriend's parents came from Russia for a visit. They got a package which included this hotel and a flight. I was just joining them just for the weekend but it was enough for a solid review. The bad: The hotel is built like a maze. Our room took us 2 stairways and three elevators to get to. When you arrive to the room you have a bell boy to deliver the luggage. When you leave you need to take the luggage down the stairs which almost broke their wheels. The elevators don't have air conditioning or fans in them. So when you are going up and down there is barely any air inside the elevator and you sweat the whole ride. The beach is fairly close. About five minutes walk across the street. The resort isn't a beach resort. Our room was the upgraded room with sea view. We had a tree just in front of our porch hiding the view. We had water shortage at least two times for at least two hours. Imagine needing to go to the toilet after breakfast but you can't because there is no water to flush. The taxi stand in the hotel tries to rip you off with higher rate to the airport on your way out. They have people asking you how is your stay while you are eating breakfast and in the pool. Who likes people approaching him with a bunch of questions while you eat breakfast? so obviously you answer "all is OK". They also try to approach only people they assume are satisfied. I was never approached. Our toilet was yellow and felt like a public toilet rather than an expensive resort toilet. Shower was for really small people. Very tight. This was supposed to be the more luxurious room. The good: Breakfast was good. The variety was good and they always had more food coming out when they ran out of some. Pool and mini bar prices are fair. They don't try to rip you off. The cleaner we had was really nice. Unlike anyone else in the staff we told before our vacation she noticed from the birthday card I got my girlfriend that she has a birthday and she wrote with banana leaves c

9.6 Emma S.
Sweden
April 18, 2016
Bästa läget i Kata Beach
Nice hotel with a super location almost at Kata beach. Fantastic staff and a 5 star servicelevel. The only thing is the stairs...142 steps to the room with Seaview....and 142 steps back to the lobby...A real fitness hotel. But don't worry, there is an elevator. I would love to stay there again next time.

8.8 Bryan M.
United Kingdom
April 14, 2016
Friendly staff
Stayed here with my wife and 7 year old son for 16 nights. Staff are very friendly and breakfast was ok. Our only criticism is that there were not enough sun loungers by the two swimming pools to cope with the number of guests meaning that by 0830 am all the loungers are covered in guests towels even though the pools are deserted. I complained several times to be told that the hotel policy does not allow loungers to be left unattended for longer than 30 mins. There are small notices on each table stating this but they're obviously ignored and pool staff only informed it prompted, but having paid to go on holiday to relax I didn't wish to have to complain every day. I saw loungers for the whole day and not removed. We often went to the larger pool to see no loungers free, only 5 or 6 people in the pool and 30 plus loungers with towels. Staff said more were on order and should be in place by end of may. The temp was 35 degrees so without the protection from sun of umbrella that sits between each pair of loungers it was just to much. Other than this we had a thoroughly enjoyable stay at the hotel and found all the staff very friendly and some including 'jackie' the barman at the smaller pool exceptionally friendly and good with all children

10 tim M.
United Kingdom
April 13, 2016
great place
lovely hotel, fantastically friendly staff, perfect location for beach and a 5 minute walk from all the hustle of kata beach. all in all a great hotel and would stay here again without a doubt

8.4 Julia L.
United Kingdom
April 13, 2016
*
*

8.8 Hannah H.
United Kingdom
April 14, 2016
Great location and fantastic facilities
You really can't falter - it is right in between Kata Noi and Kata beach. Lovely sea view and very clean well kept room. The hotel doesn't have enough sun beds by the pool and could use a little bit of a refurb but we'd more than happily stay there again. Highly recommend.

8.8 Katrin K.
Estonia
April 08, 2016
Great location
Food in hotel restaurant was too expensive.

8.3 Adelina S.
Portugal
March 30, 2016
We are happy to stay in this hotel.
Location, staffs and the view of the room
Good and the hotel staff are very kind, specially Mr Boom, very excelent and efficient profissional staff.

9.6 Marko U.
Estonia
March 30, 2016
Very Good
We are very extremely pleased

10 Guangxu S.
Hong Kong
March 29, 2016
Most comfortable place ever seen
So close to the beach. Great view of sea. Good services.


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