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More about this hotel:
    Area recommended for:
  • restaurants
  • beaches
  • family fun
    Distance to airport:
  • Phuket International Airport (32.6 Km)
    Customer comments:
  • "Friendly service", "Nice location", "Nice pool"
    Top nearby attractions:
  • Phuket Surf (0.1 Km / 2 min walk)
  • Kata Noi Beach (0.7 Km / 9 min walk)
  • Kata View Point (0.7 Km / 9 min walk)
  • Kata Beach (0.8 Km / 10 min walk)

Note: Distances are measured as a straight line.

Chanalai Garden Resort, Kata Beach

247 Koktanode Road, Kata, Phuket, Thailand

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Features of Chanalai Garden Resort, Kata Beach


Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • babysitting
  • bar
  • BBQ facilities
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Thai

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Resort description
With 209 rooms, this property contains all the amenities and services you would expect from a...see more With 209 rooms, this property contains all the amenities and services you would expect from a 3-star hotel. Every room in the hotel offers guests air conditioning, in-house movies, a desk, hair dryer, in-room safe, television, and bathtub. Also to be found at the hotel are shops, an elevator, laundry service/dry cleaning, meeting facilities, a restaurant, room service, and safety deposit boxes. Those looking for first-rate sporting and leisure facilities will find massage treatments, a pool, sauna, steamroom, spa, and outdoor pool. Everything the hotel does is centered around the guest' experience, ensuring comfort and relaxation. Our secure online booking form makes reserving your room at Chanalai Garden Resort, Kata Beach simple - just fill in your desired dates and click.
Resort policies
Useful info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (232)

Business travelers (4)

Couples (127)

Solo travelers (29)

Families with young children (27)

Families with older children (28)

Groups (17)

Excellent
8.1
Value for Money
8.2
Location
8.4
Staff Performance
8.3
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.1
All reviews (232)
Sort by:
Alan S. Couples
United Kingdom, February 11, 2016
Ups and downs

The greeting on arrival. Swimming pools are very clean. The gym is fully loaded
6.3
After our greeting the rest of the visit went a bit down hill. The staff are lovely but always have an answer that doesn't mean anything. The beds are hard and ours smelt of sweat even after we had them change the sheets. The location is very handy for many shops, bars, restaurants and the beach but the road is very dangerous. Not the hotels problem. All the roads in kata beach are the same. All in all we had a pleasant stay but don't think I would choose kata beach again. If I did go back there I would stay in a different hotel. I think I could do better for my money
caleb S. Families with young children
United States of America, January 28, 2016
bad details

swimming pools, views, proximity to beach
5.7
From day one many issues. The air conditioning broke, they fixed it, and it promptly broke again the next day. We switched rooms and that air conditioner broke repeatedly. Ants in the bathroom. Power outages (short-lived but somewhat frequent), poor wifi connections, room service with items stated as ingredients that weren't in the delivered dish, and a constant response of "we'll call back in 10 minutes," which never occurred. Most of all, this is not a main area in Kata Beach, so walking in a narrow and highly-trafficked street is required. Very dangerous with small kids and strollers. Some managers and staff offered freebies to rectify the problems, but the problems kept coming. NOT a 4-star, and barely a 3-star resort.
Dixie L. Couples
Singapore, January 12, 2016
A Little Rundown

Service Staff, View and Room Size
5.7
The reception staff who checked us in and brought us to our room was friendly and very helpful. The room was really big and we had a great view of the beach however it's obvious that the hotel requires an upgrade, the room furnishings were tired and worn out. The bedding was clean but slightly stained and frayed. The front half of the carpet in the lift (closest to the door) was worn away. Breakfast offering by the hotel was simple/basic and cost twice the same offering at a cafe just outside the hotel. For the price, I would not return. Stayed at a hotel in Bangkok for 1/3 the price which was a lot more comfortable.
Joseph S. Families with young children
Canada, December 30, 2015
Clean, comfortable, and convenient

swimming pool; proximity to beach; ocean view
8
highly recommended for families with young children. My 4 year old daughter loved the pool and the breakfast buffet. My wife and I enjoyed the swim up bar and the exercise facilities. The view of Kata beach was lovely from our 6th floor room.
yafang Z. Solo travelers
China, January 01, 2016
So good service

good service, good room setup,comfortable bed
9.3
when we arrived resort,received heartfelt welcome and served us local fruit drink ,wet towel.During our stay,resort wokers offered us good service!There is a little nosie in the air conditioner in my room,if improve this,Chanalai will be perfect.
Sue S. Families with older children
United Kingdom, December 28, 2015
Fabulous staff, very friendly. Great location.

Staff, view, pool.
9
Fabulous
Jayne H. Couples
United Kingdom, December 28, 2015
Big hotel

Location, room comfort, friendly staff
8.3
Good stay, just across from the beach and shops and restaurants. Very busy with families so not enough sun loungers. Breakfast was average with excellent omelette station.
chong S. Couples
Singapore, January 02, 2016
Good value for money

Value for money, near beach , clean
9
Awesome , enjoyable ,
Andy L. Couples
Canada, December 29, 2015
Good location but weird hotel layout

Location, location location
7.7
Great location. Outdated washroom and room. Lots of stairs to get to room. Otherwise greasy
JIE T. Solo travelers
Singapore, December 26, 2015
Just a normal hotel

location is good;staf is helpful;the room is big
6.7
The room is not that clean. Very simple facilities in the room. It looks old. I would say it is a 3.5 stars hotel.

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