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Chanalai Garden Resort, Kata Beach

247 Koktanode Road, Kata, Phuket, Thailand (Show on map)

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Formerly : Tropical Garden Resort

"room quality, view, breakfast buffet..."

  • Lisa, United States
  • August 19, 2015
  • Area: Kata
  • Rooms : 209
  • Free Wi-Fi

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Room Types
Superior Garden View Bathtub & Balcony with Breakfast
Deluxe Sea View With Bathtub & Balcony
Deluxe Sea View Bathtub & Balcony with Breakfast
Superior Garden View Room with Bathtub & Balcony
Superior Garden View Room with Bathtub & Balcony
Deluxe Sea View With Bathtub & Balcony


When would you like to stay at this hotel?

Resort PlansClick here to see full resort plans
Features of Chanalai Garden Resort, Kata Beach

24-hour front desk

airport transfer



BBQ facilities

business center

car hire

car park

coffee shop


currency exchange


express check-in/check-out

facilities for disabled guests

family room

laundry service


luggage storage

meeting facilities


poolside bar


room service

safety deposit boxes


shuttle service

smoking area


Sports and Recreation

fitness center



outdoor pool

pool (kids)





free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken




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With 209 rooms, this property contains all the amenities and services you would expect from a 3-star hotel. Every room in the hotel offers guests air conditioning, in-house movies, a desk, hair dryer, in-room safe, television, and bathtub. Also to be found at the hotel are shops, an elevator, laundry service/dry cleaning, meeting facilities, a restaurant, room service, and safety deposit boxes. Those looking for first-rate sporting and leisure facilities will find massage treatments, a pool, sauna, steamroom, spa, and outdoor pool. Everything the hotel does is centered around the guest' experience, ensuring comfort and relaxation. Our secure online booking form makes reserving your room at Chanalai Garden Resort, Kata Beach simple - just fill in your desired dates and click. With 209 rooms, this property contains all the amenities and services you would expect from a ... see more
Children and extra beds:
Infant 0-4 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Breakfast Charge (when not included in room rate)
500 THB

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
20 Km

Distance to Airport
55 Km

Internet Usage Fee

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)

Reception Open Until
12:00 PM

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

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from 125 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (125)
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Lisa P. Couples United States of America, August 19, 2015
Nice hotel

room quality, view, breakfast buffet
Only stayed for one night. Room was really nice. However, be prepared for walking lots of stairs to your room.
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Jessica T. Families with young children Indonesia, August 18, 2015
Good location, but old hotel

location and price
The location of this hotel is very very close to the beach. It is close to plenty of restaurants and mini markets But the hotel itself is quite old, room is clean though If you are not planning to enjoy your vacation at your hotel, I think this should be an OK choice considering its proximity to Kata Beach Plan to stay here and eat outside the hotel
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Peter M. Couples Australia, August 15, 2015
Great Value For Money

Great View , Cheerful and Friendly Staff , Location
Just a few small points . No exit rail in one of the swimming pools with very slippery (when wet) surrounds . No toilet facilities on pool level . The restaurant manager wanted to charge me for a bucket of ice to take to my room....I have never been asked for that in other hotels . Small points aside...I would happily return
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Aaron M. Couples Philippines, August 13, 2015
Hotel Exprience

it is near to the beach, near to the resto, it has a pool
They don't provide free shuttle service from airport going to the hotel and from the hotel going to the airport, because the location of the hotel is to far from the airport almost 1 hour and the taxi fare is to expensive. The pool are closed at 7:00 pm it is to early, because usually the pool are closed at 10 pm to the other hotels.
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Stephanie P. Couples Australia, August 10, 2015

Staff, room,location
We enjoyed our stay... It was definitely a place to recommend ... We stayed a further 3 nights.. Our room was fantastic deluxe sea view over looking kata beach.. The staff were excellent and food was great especially breakfast ... I would stay there again and again , well worth our money . Loved it
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Sharon H. Couples Australia, August 7, 2015
good find

location, cleanliness, staff
lovely suited us 2 nice pools Be prepared for a step workout... stairs everywhere and lifts was always broken.... but staff are great
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Reah M. Couples Philippines, August 6, 2015
I love traveling and this is the first time I'm going to give a negative review on a hotel that I stayed. THE PROS nice,attractive and spacious room,along the beach. THE CONS firstly,staffs are somewhat RUDE,except for one staff who is friendly(shes a Filipino).majority of the staffs are thai and they dont speak English or shall i say a little English.when you ask something and they dont seem to understand your tone,they will answer you in a rude manner of "HUH???" is this the way a hotel staff is supposed to behave towards guests?the hotel claims that their staffs speaks English,but NO!you gotta educate them at least!when you meet staffs along the hallway or corridors of the hotel,they dont even bother to greet you or even smile at you and just stare and walk past thru the guest.this is the first time that I ever come accross of such attitude.anyway,majority of thai people in phuket are rude though. Ive been to krabi also but they more friendly and acconmodating,far much better from the locals in phuket secondly,when We arrived at the room and lie down on the bed,a foul stinky sweaty head smell of the pillow welcomed Us.My goodness!dont they ever wash the the pillow case or change the pillow after some time?when We wanna shower and use their towel,another stinky odour of the towel surrounds Our nose,it smells like urine!! I dont know how the hell it has been washed by the attitude staffs! lastly, I paid for a seaview deluxe room but We were allocated to a partial sea view that was being blocked by trees and their stupid roof along the hallway. I should've just paid for the normal superior room,it could have been a bit better! and,the breakfast sucks!! will NEVER EVER come back to this hotel anymore nor recommend this hotel to anyone!
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Chad D. Couples United States of America, August 4, 2015
Pretty Good

Very comfortable beds, Very Clean, Nice View
We had a nice stay here but there were definitely some things holding a great review back. The elevators were old and usually out of service - only an issue when you stay near the back because of how far it is, (you could be going up 9 floors or so) It'd be annoying with any bags, the staff will help. They were definitely understaffed - on arrival we had to wait around for a while, at check in time they told us it wasn't ready yet then when it was ready they had to check it, which took about half an hour. Other people who were checking out were worrying about timing with travel plans. One of the pools and the hot tub was closed, the pool bar in the open pool wasn't open. We had a bathtub, which we were excited about but the water was lukewarm unfortunately. It really was a very nice, very clean, and comfortable room with a great view of the beach. Most of the staff around were very friendly also. So it's a shame that easily fixed things were lacking.
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Zhi X. Families with older children China, August 3, 2015
behaviour of the staffs
will never go there again, unless the complete set of front desk staffs are changed
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Wichit S. Families with young children Thailand, August 1, 2015
Good view point hotel but high hillside to climb

Good view point, good service, good location
This hotel is on good location for whom want to see beautiful scenary of KATA beach, it is on the hill side and may be too high to walk uphill to the hotel rooms for someone old or handicapped. The breakfast is good for its 4 star level and no need to stay in 5 star hotel which next to the beach because we can walk across the street and walk through the MAMA restaurant to play on the beach in 2 minutes. I would recommend the MAMA restaurant for the food and the good price for anyone who stay in this hotel.
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Customers like this resort for:
Area recommended for:
  • beaches
  • family fun
  • restaurants
Distance to airport:
  • Phuket International Airport (32.6 Km)
Customer comments:
  • "Friendly service" , "Nice location" , "Nice pool"
Top attractions in the area:
  • Phuket Surf (0.1 Km / 2 min walk)
  • Kata Noi Beach (0.7 Km / 9 min walk)
  • Kata View Point (0.7 Km / 9 min walk)
  • Kata Beach (0.8 Km / 10 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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