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Chanalai Garden Resort

247 Koktanode Road, Kata, Phuket, Thailand (Show on map)

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Formerly : Tropical Garden Resort
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Area: Kata Number of Rooms: 209
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
607 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.3
Food/Dining
7.0
All reviews (607)
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Victor M. Couples Singapore, October 26, 2013
Not too good.

Near to beach, near to restaurants, can't think of the 3rd one.
5.3
Too many steps to climb. Full of mosquitos.
Christine O. Couples Australia, October 5, 2013
A week at Kata

Great sea views, nice pool area, friendly staff
6.7
We elected to stay at this hotel from recommendations from the internet. Our observations of this hotel are; Breakfast has poor variety, be carefully of the bees in the fruit salary watch for the birds into your meal while you are getting that second coffee of tea. The coffee is too strong! The room has older style TV but with good selection of international channels. Rooms appear to be smoking only. For the best rooms with a sea view, one requires a certain amount of fitness as there are many steps to climb. These rooms have an excellent sea view from the balcony. However you can only experience a quite balcony time if you have considerate quite adjoining neighbours. We didn't. The hotel maintenance requires attention. Our bathroom sink tap and plug mechanism required repair; looks like it had been this way for a while. The location of this was in general fine. It is only 100 metres to a beautiful beach. Must mention the problems. There are little or no footpaths in this area. This is a serious safety issue as pedestrians must share the busy bitumen roadway with motorcycles, tuk tiuks cars trucks and buses. Thy hotel is close to budget beachside restaurants recommended. There is a convenience store across the road. Taxi and tuk tuk are expensive in this area. Price collaboration? Same with massage places in this area? Local bus to Phuket Town is only THB 35. Then on to Patong on another bus for a further THB 30. Beats THB 500 each way in a tuk tuk. Main shopping areas of Kata are within walking distance but dangerous because of the lack of fooaths. It is a bit longer but safer to walk up the beach if you don't mind the sand between your toes
Brent H. Solo travelers Australia, September 11, 2013
Good value for money in Kata

beach views, cheap, pool
8
Gaurav K. Couples India, September 4, 2013
Worst vacation in Phuket ever

Nothing, none, zilch
4
Unfriendly staff AC didn't work for all 5 days of stay Small compact room for the value of money paid Worst breakfast ever; none of the three chefs could make a simple egg white omelette Juices were mixed with sprite and fanta It's impossible to sit in lobby for 5 mins without being bitten by Mosquitos Hotel authorities do nothing to fix this issue Free Internet is available only at lobby - false advertising led me to book this place, will neither stay not recommend this to ever. Wanted to escalate the matter to manager - the staff claimed herself to be manager Swimming pool closes at 8- why would you do that it's open at my condo until 10 pm
Arin R. Couples United States of America, August 11, 2013
A great hotel for the price

walking distance to beach, comfortable beds, attentive staff
8.3
Overall we had a great stay. The hotel was nice for the price. It is in a calmer area with not much to do other than the beach, so it depends on what you are looking for exactly. Great pools, cheap massages, and walking distance to Kata Beach.
Srinivasa R. Couples India, August 7, 2013
Fantastic ocean view .value for money

Ocean view ,great break fast,good pool
9.3
Our stay was fantastic and memorable .The room with ocean view are really amazing.the check in was so fast ,the intern staff was so quick in arranging the room and she is pretty smiling and beautiful .The best things about this very big resort is very close to the beach just 2 min and you can find great sea food restaurants near by,you should not miss eating at these restaurants .The breakfast has lot of varieties and hotel staff was very really nice.The only problem with this resort is you need to climb lot of steps he'll lot,please insist the rooms close to the reception,and horrible thing is wifi is not free in rooms 200/2 hour this is ridiculously high.But the resort has pretty good value for money.
Wataru K. Families with young children Thailand, July 29, 2013
nice and peace ( except chinese tour group)

Nice sea view from hotel on the hill , touch nature , and shortcut to the beach
7
Nice but abit noice at night because some group tour late check in , but good environment and oxygen in the morning
Luca L. Couples Italy, July 20, 2013
Excellent value for money, staff to be improved

Location, quality of the hotel, breakfast
7.3
Good journey, to be improved the taxi service,not good in the morning.
Ken P. Solo travelers New Zealand, July 19, 2013
Great location,near beach ,excellent breakfast

Beach location.Nice room and buffet breakfast.Near retaurants.
8.3
Excellent value in a great location,have stayed here before and would again. One issue however...our booking requested airport transfers which were included on our first stay but now discontinued.Taxi transfers and the now available shuttle both expensive at 1600 and 1200 Baht.
Karen V. Solo travelers Colombia, July 17, 2013
Nice Hotel, Great View - Terrible Internet

Great swimming pool, great view, Good room
9
Pros: If you get a room with ocen view the balconies are fntastic and the view superb Clean rooms and location, they take care of the hotel Great swimming pool with ocean view. Cons: If you don't like stairs this is not your place, you have to climb a lot even between lifts/elevators. The internet is NOT free, it's expensive and shocking it takes ages to load something! (That makes it expensive and is soooo frustrating)

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Customer Reviews - Chanalai Garden Resort, Phuket

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