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Chanalai Garden Resort

247 Koktanode Road, Kata, Phuket, Thailand (Show on map)

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Formerly : Tropical Garden Resort
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Area: Kata Number of Rooms: 209

Recent customer reviews

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Good

7.4

based on
604 reviews

Value for Money
7.5
Location
8.1
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.3
Food/Dining
7.0
All reviews (604)
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Sam P. Couples United States of America, December 26, 2012
Great location but substandard room

Great location, exquisite view of bay, close to shopping areas, friendly staff, great air conditioning
8
King size bed was actually Two twin size beds put together, beds are very stiff and if you are a couple it makes it very hard to sleep together. Chairs in waiting area and in the porch are uncomfortable. Internet service is only available at the front desk to purchase, wi-fi is weak, but good in their library, in the rooms it is almost non existent. Staff is friendly and eager to help. Turn down service was fantastic, beddings smelled of sea breeze and lavender.
Travel tip: Bring lots of sunscreen, plan on snorkeling, visiting James Bond island, riding elephants, and leaving tips. food is amazing, prepare to haggle a bit when shopping and wait to convert at the ATMs as they are plentiful throughout the town. Don't convert at the airport.
David B. Couples United Kingdom, December 24, 2012
Nice hotel with a good view of the bay

close to shops and beach
7
Very nice stay, lots to do and not far from the beach
Ka M. Couples Hong Kong, December 23, 2012
Standard hotel

Right beside the kata beaches
6
A bit disappointed that we asked for the airport transfer but they just didnt show up. Staff seems like always don't understand our English and gave us no response. Hotel is next to the beach and have so many restaurants, massage shops and grocery shops surrounded. Hotel provides day tour trips which are pretty good.
Duan L. Couples South Africa, December 23, 2012
Great Hotel, Great Location

Situated in the best Part of the Island
9
their attention to detail far exceeded our expectations, the room was great and made up everyday as if we just checked in as a honeymoon couple... the only negative was the language barrier... the rest which is everything was just perfect...
Hotel Feature Tip: Four days is to short... There is just so much to do...
Gilbert G. Families with young children United Kingdom, December 15, 2012
Fantastic Hotel

Location, facilities, value for money, overall experience
10
10 out of 10 for this hotel. amazing location next to one of the nicest beaches in phuket. great value for money, and the hotel offered much more than what we expected for the price. nice informal feel, strolling to the beach and back... we stayed there for 10 days with my 1 & 4 year old. perfect for families. friendly staff, we had a great view and liked the pools, restaurant and feel of the hotel. only one other comment, considering all the good points, the hotel is on a hill and has loads of staircases with lifts that are scattered all over the place. moving up and down the building was a bit of a pain with kids and a pram, but considering all the ups we were happy to endure. probably not the hotel for you if you struggle with stairs, otherwise very difficult to beat :) enjoy. happy customer
Paul W. Couples United Kingdom, December 12, 2012
Friendly quiet hotel

Nice pool, clean hotel and friendly people
8.7
A lovely clean Hotel in a quiet area of the resort, the service is excellent and the staff their are very friendly, helpful with nothing being too much to ask for. Breakfast a very good standard, only issue was a slight language barrier but easily worked through. Would reccomend to couples wanting a quiet relaxing holiday
Hotel Feature Tip: Beware lots of stairs from main reception to room with occasional lift access
Leonardo T. Couples Singapore, December 12, 2012
Great location, good for family but a bit noisy

Value for money
6.3
Overhall we enjoy the stay because the position is very convenient, however it was disappointing to had a room smelling of smoking when in fact we asked for not smoking room and they could not change for us.I guess the centralised old air-con system also is responsible for the smell. Secondly it was too noisy, people going up and down speaking laudly, several groups. The people serving were friendly though and quite prompt.
Restaurant Tip: The hotel is located in a good area with several restaurants around, but be careful, if you want Thai food you need to get out from the center, because in the center of the town they serve very westernize Thai food, quite disappointing actually.
Robert S. Solo travelers Australia, December 12, 2012
Good location.

Quiet. Clean. Comfortable.
6.7
Nice location at southern end of Kata beach. Reasonably priced.
Quee K. Business travelers Singapore, December 9, 2012
hotel with poor service and slow, poor maintenance

location
3.7
location is good only as it provides access to transport and beach and restaurants and the other good hotels in the area. tropical is not a 4 star hotel.slow and inefficient service.
Foad K. Families with young children Sweden, November 25, 2012
good hotel

nice personal
9
Good with 2pools, away from each other, for the small once so they can play in private... Great breakfast
Restaurant Tip: Don't eat anything above 180bath, cus they can't make the food taste gooood, So no meat meny Chicken and pork tast heaven... And keep it there.

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Customer Reviews - Chanalai Garden Resort, Phuket

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