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Very good 7.9
Based on 1010 reviews

Recent customer comments

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Very good



based on 1010 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.0
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 8.3
  • Food/Dining 7.0
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Aman Z.
Kazakhstan
April 20, 2014
nice place, good staff
close to beach, good breakfast, nice staff
My wife and I in general liked the place. There are good eating places around, close to beach. Only problem was when we asked the reception to order a taxi for us. In the morning when we came down the taxi was not there. It came 20 minutes late. As a result we barely made it to the airport for our flight. Other than that the staff was kind.

Ronald H.
United States
April 19, 2014
Great value & location
Location, price, room
It was very nice. Room and bathroom was very large and modern. Balcony was comfortable, with two lounge chairs, which overlooked the pool. About a 10 minute walk to the beach.

Chee C.
Singapore
April 19, 2014
Front Office Staff lack initiative
Location, room size and pool access room
Only negativity we experienced is the lack of initiative from a Front Office staff who's pregnant. (Incident 1) We booked for an island tour and the pick up was 15 mins early and we were still having breakfast in the cafe, she called the room but didn't bother to check the cafe. The driver left but did return to pick us up at a later time. (Incident 2) The return airport transfer we enaged was late and we had to ask the same lady to help call the driver due to language barrier. She said its chargeable which is fine with us. The phonecall ended in less than 15 secs and she just told us that the driver is coming. When we asked how long will he takes she just said i don't know. If u are dealing with her, you have to be very specific on what u want. The other staff were very friendly and smiley though. Overall was pleasant and surrounded by good restaurant.

Victor J.
Australia
March 26, 2014
Very comfortable and quiet.
Pool area, rooms overlook pool area, and friendly staff.
The name of the hotel had not been changed which was a bit confusing for the taxi driver but we found it ok in the end. We enjoyed our stay very much and had a very good holiday.

sten L.
Sweden
March 14, 2014
very good, if the pool hours had been longer
good breakfast, pretty near the beach and restaurants
It was good, but the pool-hours was a disappointment ( 10-19 ) We think it is important to swim before breakfast and before go to bed. It was short of drawers and hangers, so we had to use our suitcases to have our clothes and things

jenene P.
Azerbaijan
February 27, 2014
enjoyed stayiing at this resort
pool/staff/location
exellent stay. we were staying 5 nights and were upgraded to deluxe pool access romm on arrival which was fantastic. very friendly helpful staff.

Louie S.
Philippines
February 20, 2014
Generally good experience
Location, room size, cleanliness
Hotel is centrally located, a few mins walk to Kata beach. Rooms are nice, big and clean. Breakfast is ok, nothing fancy but good nevertheless. Staff could use a little more training on hospitality and welcoming guests. Front staff should be replaced with friendlier people to welcome guests

Joern H.
Norway
January 25, 2014
Nice hotel
Short way to the beach, Nice swimmingpool and nice room
I like this hotel very much and it's have a very nice pool into the room. short way to everything.

kazira H.
Thailand
January 13, 2014
6.5/10 satisfaction
Location, Pool, Bathroom
Easy check-in. Minus 1 Thai female staff who's a little bit rude. Paid 3,000 Baht cash for deposit upon check-in but the hotel didn't give receipt then when we checked out, they "FORGOT" to give us back our deposit. We were in a bit rush with 4 adults and 1 baby and a lot of bags to check out and go to airport and no one thought about the deposit. We called the next day after we arrived Bangkok, asked about the deposit. The hotel said they will check their security camera then called back and said they didn't see that we made payment. But apart from that, the hotel is great. We had a wonderful 5 nights stay from Jan 5-10. Location is good, short walk to beach and restaurants. Staff are mediocre, with the exception of a female Filipino staff. The pool is nice. Breakfast was enough to start the day.

Monika T.
Sweden
January 01, 2014
Very nice exklusive hotel near the beach
Modern, clean, very good breakfast
tropical resort is very modern exclusive hotel I highly recommend. friendly staff, very clean room. very good breakfast buffet. it's near the beach, unfortunately you have to go 5-7 minutes because another hotel takes up much of the street closest to the beach.