Very good 7.8
Based on 105 reviews

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About Chang Residence

Description

Chang Residence, located in Patong, Phuket, is a popular choice for travelers. Set 15 km from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Patong Football Club, Sweet Lemongrass Massage, Dive Supply.

Take advantage of a wealth of unrivaled services and amenities at this Phuket hotel. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk.

The ambiance of Chang Residence is reflected in every guestroom. closet, towels, complimentary instant coffee, television LCD/plasma screen, internet access – wireless are just some of the facilities that can be found throughout the property. The hotel's recreational facilities, which include sauna, outdoor pool, pool (kids), billiards, steamroom are designed for escape and relaxation. Discover an engaging blend of professional service and a wide array of features at Chang Residence.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • sauna
  • steamroom

Swimming & soaking

  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • tours

On-site facilities

  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Languages Spoken

  • English
  • Thai
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Policies

Child and extra bed policy
Infant 0-4 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-8 year(s) Stay for free if using existing bedding.
  • Guests over 8 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 900 THB
Breakfast Charge (when not included in room rate): 250 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15 km
Distance to Airport: 40 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 90
Room Voltage: 220
Year Hotel Built: 2009
Year Hotel Last Renovated: 2015
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 9.0
  • Location 7.1
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 8.5
  • Food/Dining 6.5

sabrina A.
Malaysia
April 20, 2016
Food
Need more halal food

Rachel M.
Ireland
April 01, 2016
Visiting Phuket
Stop over before visiting islands

Siamak J.
Canada
March 15, 2016
All together good for money spent.
If I go back to thailand would reside at chang residence.

MOHD N.
Malaysia
March 13, 2016
Very good
Nice hotel,nice locations value for money..staff so friendly & good service....

MOHD N.
Malaysia
March 13, 2016
Very good
Nice hotel,nice locations value for money..staff so friendly & good service....

Ronald R.
Canada
March 06, 2016
Great place for us to stay. Rented a motorbike got to all the places I wanted to go.
I would tells others about this hotel.

Luke H.
United States
March 03, 2016
Had no idea we'd be in a renovation zone
We stayed here for a week and had problems even before we arrived. First was that Agoda booked us through booking.com or something weird and I could never get my voucher or get through to the hotel to ask about airport pickup service which it said on the site they offered. Agoda handled my booking really badly, which I don't hold against the hotel. The hotel though - it seems nice when you arrive. However, they were in the middle of major renovations and put us in a room in the building which was having work done. We walked through the construction site of wood stain spraying and other work every day. We had no idea this would be the case. Don't let the nice photos of a good balcony view fool you, those are probably only SOME rooms which cost more money, but you have no way of knowing what kind of room you'll get when you book. 2 days in a row the water in our room was turned off unexpectedly for several hours. When we asked the desk about it they seemed to not have any idea that it would happen. I understand if it's needed for the work, but you need to let us know that! We constantly had wifi problems as well. When the wifi did work it was good speed and fine, but then it would stop working suddenly. When we asked the desk for info about booking tours they couldn't be very helpful. If they don't do that service, fine, but just say "we don't book tours" rather than awkwardly and hesitatingly making the guest feel uncomfortable not knowing if you're going to help or not. We tried reserving the Simon caberet and the receptionist should have said "Sorry, we only call taxis, we don't make tour reservations." we ended up paying 200 baht for a taxi she reserved just to find out the place was close enough to walk to and she had never even made the reservation with Simon, so we, the staff at Simon, and the taxi were confused and annoyed. The same receptionist chuckled when I annoyingly asked her why the water was off and the wifi was having problems. That's bad servic

Sally B.
Australia
February 29, 2016
two weeks of bliss in thailand
quiet clean and excellent staff
really enjoyed my stay there. the pool had shade the room was spacious clean and the balcony was also spacious. very quiet area as well. would highly recommend

shona K.
Australia
February 27, 2016
-
clean and tidy great service and fantastic pool, pleasant area with happy and friendly staff

Ronald W.
Australia
February 14, 2016
Great place
Great place,big rooms and well kept. Clean pool and steam room,relaxing place to chill out,serves food and plenty of cheap eats around.Friendly staff.It's owned by the Tiger Group in Patong so is a very professional outfit.We stayed in the new part across the Soi that is still under some construction but noise was not an issue.It's about 15 mins to the beach,Bangla,Jungceylon up here on Nanai Rd so I suggest getting a bike if you don't like the walk.But there are bike taxi's outside if needed.We stayed in the standard room without breakfast and it was under 1200Baht around $28 AUD. Great value for a place like this up on Nanai.The biggest worry for most would be transport to the beach and shopping/bar area if you don't like using a bike,so could be costly getting around for families.


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