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Charming 2 Hotel

31 Hang Ga Street, Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Old Quarter Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

from 534 reviews

Value for Money
9.3
Location
9.0
Staff Performance
9.2
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
9.5
Food/Dining
8.0
All reviews (534)
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Petra H. Families with young children Australia, August 24, 2015
A must stay hotel in Hanoi!

Staff exceptional, location brilliant, excellent value!!!
9.7
We stayed at 3 different hotels in Hanoi, the charming 2 was the cheapest but by a very very long way the most exceptional. From beginning to end it was a great stay. The staff were welcoming and friendly, very knowledgable and their English was great. The kids felt welcome and safe too, and this was their favourite too even without a pool!! Location is in the thick of things in the old quarter yet on a slightly quieter street. I would absolutely recommend and return on repeat visits to Hanoi. Extremely pleased to have found this remarkable property & no traveller would regret choosing here! Thanks Charming 2 for being the highlight of Hanoi 😃
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Giang P. Families with older children United States of America, August 22, 2015
Great location in the heart of Hanoi

The friendly staff, the breakfast food, and the location on Hang Ga
7.7
This is a great hotel with a little sign of age. Overall the staff are super helpful and friendly, and we enjoyed the breakfast. However, the hotel didn't seem as clean as some of the newer ones around the area, and the rooms were a little claustrophobic. We had three rooms in total, one was the upgraded balcony room near the front with a view of the street, one was near the back with a few of the alley, and one was in the center of the hotel with no view or natural light. The latter two were a little small and difficult to move around, but I guess you shouldn't be spending all day in the hotel when you're traveling (but it was so hot outside). Overall a great hotel if you're on a budget and the staff won't let you down. Keep up what you're doing Charming 2 staff.
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Saverio B. Families with older children Australia, August 21, 2015
Great

Location, helpful staff, comfort
9.7
Great location and customer service
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Juliana L. Solo travelers Venezuela, August 18, 2015
Great choice!

Room, staff, location
8.7
Amazing stay. They picked us up at the airport, gave us a free upgrade for the room, the room was very comfortable, clean and pretty. The view was great. They let us shower after we checked out and before they took us to the airport. I was very pleasantly surprised by this hotel!
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Youngho K. Couples South Korea, August 14, 2015
Awesome staff

staff, location and value for money
9.3
The staff were amazingly friendly and the location was perfect. The only thing they need to improve is the performance of AC. AC was little too small for the size of the room. It takes some time to cool the room down. Other than that, everything was beautiful.
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Goh Y. Solo travelers Malaysia, August 10, 2015
5 star service with 3 star hotel

Hotel provided 5 star service to all customer
8
Hotel staff very friendly and helpful, although 3 star hotel but they provided 5 star hotel service.
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Ceri A. Couples United Kingdom, August 8, 2015
Great stay

Lovely staff, great location
8.3
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Lisa S. Couples Denmark, August 6, 2015
amazing staff

staff, computer in room, breakfast
10
Great stay. Incredible friendly and helpful staff. Nice room with flat screen computer. Nice breakfast.Good location.
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Tahlee C. Couples Australia, August 5, 2015
Lovely hotel!!

Best customer service, prime location, friendly staff
10
All the start at Charming 2 were so welcoming, nothing was a bother for them, we left our luggage when we went to Sapa and Halong bay. Will be recommending to all family and friends our stay couldn't have been better.
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Jennifer L. Couples United States of America, August 2, 2015
North Carolina Travelers

Cleanliness, friendly & helpful staff, safety
10
I was amazed at the clean, nice, upgraded rooms. You couldn't ask for a better staff or safer place to stay. Highly recommend and will stay here again. It's a steal for the price.
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Customer Reviews - Charming 2 Hotel, Hanoi

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