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About Charming Hotel

Description

Charming Hotel is centrally located in the old Quarter. This hotel is located in the excellent location which is easy access to many local attractions in Hanoi like the Hoan Kiem Lake, Presidential Palace, One Pillar Pagoda, and several war-time sites. This property aims to provide guests a comfort stay by offering standard facilities such as Wi Fi in public areas, safety deposit boxes, room service, bicycle rental as well as car park and the business center. Charming Hotel also offers tour service to help guests arrange trips around the city as well as in other parts of the country. If you wish to stay in a great base to explore the city, make Charming Hotel as your choice.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • shuttle service
  • bicycle rental

Fitness & recreation

  • gym/fitness
  • fitness center

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • smoking area

Business & money services

  • meeting facilities
  • business center
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Policies

When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 400000 VND
Check-In From: 12:30 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 Km
Distance to Airport: 40. Km
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 36
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
All reviews (555)

Business travelers (5)

Couples (298)

Solo travelers (122)

Families with young children (9)

Families with older children (25)

Groups (96)

Excellent
8.4
Hotel Condition/Cleanliness
8.4
Location
8.6
Room Comfort/Standard
9.0
Staff Performance
8.1
Value for Money
8.7
Food/Dining
7.5

9 YONG L.
Singapore
December 30, 2014
Stay at charming hotel from 24th to 29dec 2014
Friendly staff, cleaniness, convenience
Our stay at the hotel is wonderful. Staffs were real friendly and helpful with all our requests, even warming up our food for us. Location is also very convenient to go to the shopping areas and attractions in Hanoi. All in all, highly recommended!

9.7 Sim S.
Singapore
November 18, 2014
Excellent service. Wonderful experience.
Their warmest welcome when I first reached hanoi. Excellent service when I enquire about things around hanoi. Breakfast was well done.
I am very satisfied with my stay here. Its value for money and service was wonderful. No words I can describe for this wonderful service.

8.3 Jaunelle P.
United States of America
June 22, 2014
Great hotel for a great price!
staff, food, and location
We really enjoyed our stay at Charming Hotel. The staff were extremely friendly and helpful. The hotel is on a smaller street that can be hard for taxis to find but it is centrally located. We were able to get to all the major strips and sights. We really enjoyed the breakfast that was included. They have a lot of choices and each meal is accompanied with fresh fruit, juice, and tea. Definitely worth the stay!

6.7 Kathryn S.
Australia
May 18, 2014
Small rooms but comfortable
Good for one night stopover
Very small room and even smaller bathroom but we only stayed for one night so very adequate for what we needed. Could touch the wall of the next doors building outside our bedroom window!

8.3 Lynne O.
United States of America
April 23, 2014
Central location, english speaking helpful staff
clean & safe, helpful staff, central location
We enjoyed our stay. The hotel is not fancy but is clean and safe. The staff spoke english, was friendly and very helpful.

10 Jordan I.
United States of America
March 17, 2014
A remarkable, loving and caring hotel staff
1) The offered the best customer service I have ever experienced, ever! 2) They were genuinely interested in our itinerary, helping to enhance where appropriate. 3) Best bang for your buck, affordable
I had an amazing experience with some of the most thoughtful and kind hotel staff I have ever encountered. We were greeted with big smiles and warm hello's each and every time (let alone stating our names). The were helpful in every sense and was much more than I could have ever expected out of such an economic-friendly hotel. I would highly recommend to friends and family.

9 brian C.
Australia
February 20, 2014
great little hotel.
location, friendly staff, adequate bfeakfast

8.3 Tee T.
Malaysia
November 19, 2013
Nice and comfortable
Nice English speaking staff, clean rooms & centrally located

8.7 Melissa C.
Australia
November 26, 2013
Exceptional Friendly Staff
The staff speak perfect English and go out of their way to make your stay memorable. This hotel is situated in a quiet laneway with only a short walk to the lake.
Excellent!!!! We always stay here when visiting Hanoi from Hai Phong.

8.7 Koray S.
France
November 14, 2013
Very correct hôtel with excellent staff
Very good staff. Well located. Correct prices and rooms
Staff is VERY helpful for everything, give us access to room to shower or sleep after/before our night train well after our checkout. In a Very popular and local street with great street food

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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