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  • "Clean and roomy", "Good breakfast", "Good location", "Helpful staff"

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Charming Hotel

15 Yen Thai Street, Old Quarter, Hanoi, Vietnam 084 (Show on map)

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"Friendly staff, cleaniness,..."

YONG, Singapore December 29, 2014

Features of Charming Hotel

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Hotel Description
Charming Hotel is centrally located in the old Quarter. This hotel is located in the excellent location...see more Charming Hotel is centrally located in the old Quarter. This hotel is located in the excellent location which is easy access to many local attractions in Hanoi like the Hoan Kiem Lake, Presidential Palace, One Pillar Pagoda, and several war-time sites. This property aims to provide guests a comfort stay by offering standard facilities such as Wi Fi in public areas, safety deposit boxes, room service, bicycle rental as well as car park and the business center. Charming Hotel also offers tour service to help guests arrange trips around the city as well as in other parts of the country. If you wish to stay in a great base to explore the city, make Charming Hotel as your choice.
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Recent customer comments

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Business travelers (5)

Couples (298)

Solo travelers (122)

Families with young children (9)

Families with older children (25)

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All reviews (555)
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YONG L. Groups
Singapore, December 30, 2014
Stay at charming hotel from 24th to 29dec 2014

Friendly staff, cleaniness, convenience
Our stay at the hotel is wonderful. Staffs were real friendly and helpful with all our requests, even warming up our food for us. Location is also very convenient to go to the shopping areas and attractions in Hanoi. All in all, highly recommended!
Sim S. Solo travelers
Singapore, November 18, 2014
Excellent service. Wonderful experience.

Their warmest welcome when I first reached hanoi. Excellent service when I enquire about things around hanoi. Breakfast was well done.
I am very satisfied with my stay here. Its value for money and service was wonderful. No words I can describe for this wonderful service.
Jaunelle P. Couples
United States of America, June 22, 2014
Great hotel for a great price!

staff, food, and location
We really enjoyed our stay at Charming Hotel. The staff were extremely friendly and helpful. The hotel is on a smaller street that can be hard for taxis to find but it is centrally located. We were able to get to all the major strips and sights. We really enjoyed the breakfast that was included. They have a lot of choices and each meal is accompanied with fresh fruit, juice, and tea. Definitely worth the stay!
Kathryn S. Couples
Australia, May 18, 2014
Small rooms but comfortable

Good for one night stopover
Very small room and even smaller bathroom but we only stayed for one night so very adequate for what we needed. Could touch the wall of the next doors building outside our bedroom window!
Lynne O. Solo travelers
United States of America, April 23, 2014
Central location, english speaking helpful staff

clean & safe, helpful staff, central location
We enjoyed our stay. The hotel is not fancy but is clean and safe. The staff spoke english, was friendly and very helpful.
Jordan I. Couples
United States of America, March 17, 2014
A remarkable, loving and caring hotel staff

1) The offered the best customer service I have ever experienced, ever! 2) They were genuinely interested in our itinerary, helping to enhance where appropriate. 3) Best bang for your buck, affordable
I had an amazing experience with some of the most thoughtful and kind hotel staff I have ever encountered. We were greeted with big smiles and warm hello's each and every time (let alone stating our names). The were helpful in every sense and was much more than I could have ever expected out of such an economic-friendly hotel. I would highly recommend to friends and family.
brian C. Couples
Australia, February 20, 2014
great little hotel.

location, friendly staff, adequate bfeakfast
Tee T. Solo travelers
Malaysia, November 19, 2013
Nice and comfortable

Nice English speaking staff, clean rooms & centrally located
Melissa C. Couples
Australia, November 26, 2013
Exceptional Friendly Staff

The staff speak perfect English and go out of their way to make your stay memorable. This hotel is situated in a quiet laneway with only a short walk to the lake.
Excellent!!!! We always stay here when visiting Hanoi from Hai Phong.
Koray S. Couples
France, November 14, 2013
Very correct hôtel with excellent staff

Very good staff. Well located. Correct prices and rooms
Staff is VERY helpful for everything, give us access to room to shower or sleep after/before our night train well after our checkout. In a Very popular and local street with great street food

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