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About Charms Hotel


Conveniently located near everything you might want to visit while in Shanghai, this hotel is also a great choice for the amenities. You may take advantage of the billiards room, the beauty salon, the flower shop, as well as the hotel lobby bar and restaurant. And if that is not enough, you are close to everything the city has to offer as well. The rooms are all clean, modern, and reasonably priced. You can get Wi-Fi from the rooms to stay connected with family, friends, and even work if the need arises. Whatever the reason for your stay, Charms Hotel will make it a good one.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • fitness center

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 50 CNY
Check-In From: 12:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 17 km
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 19
Number of Restaurants: 2
Number of Rooms : 337
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2002
Year Hotel Last Renovated: 2010
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 6.6
  • Facilities 5.6
  • Location 8.8
  • Room Comfort/Standard 6.7
  • Service 6.5
  • Value for Money 7.2
  • Food/Dining 6.1

Wihawaty W.
July 17, 2016
Very helpfull staff
the staff are very helpfull, locations near to nanjing rd, room is pretty small & not very clean. ( need to have a renovation)

Shuan T.
July 14, 2016
Old hotel but good location
Hotel is located nearby People's Square Metro station. You may also walk to Nanjing East Road for some shopping. I even walk to The Bund (about 20 minutes walk). There are many convenient stores nearby, and also some restaurant and street food selling local cuisine. The hotel is rather old. Unlike the photo shows in Agoda, definitely edited and make it looks so bright, clean and new. In fact. the room light is quite dim for me. I turn on every lights in the room, but still quite dim, yellowish kind of lights. The facilities in the hotel, Gym room is just a small one with simple equipment. I wanted to try their massage, but when I see their place is like a haunted area. No maintenance at all and I feel it is quite dirty. So I choose to go some other massage parlour nearby. During night time, right outside the lobby area, There are some ladies offering massage, sex services and even door to door service. I believe they are scammer, please be aware.

Sunny M.
July 07, 2016
Good location. The property needs to be renovated. Also pay attention to the cleanliness of the toilet.

Halim R.
July 05, 2016
this hotel need totally interior renovation
Some rooms is very narrow, the room carpet smell so bad, the light of the room just so so, not bright, when I tell the receptionist to change the room, I don't mind if they charge me higher, but they just tell me, the rooms are full today and tomorrow, no any solution,

July 01, 2016
Love This one
Really recommended for others who decide to stay at Sanghai Bund, the staff are very friendly, especially Kevin, well wish u gd luck

Abhay K.
June 28, 2016
Cheap with great location
Superb budget hotel located in the heart of Shanghai.

Anh P.
June 27, 2016

Savio T.
June 27, 2016
Keep up the good job
Keep up the good work, Agoda. Get more good location and worth of value for money hotel in future.

June 17, 2016
Excellent Location.
Location is excellent, only 30m in front is Nanjing Road and 50m to the Left is MRT Station. There is a big Food Hall at Nanjing Road infront of Charms. Front Office checkin staff are unfriendly and unhelpful. They need proper training to handle Guests. Rooms turnover are very high as this is a Tourists Hotel , hence the service attitude is bad thinking there will be no repeat Guests returning.

Islam A.
June 11, 2016
Beyond expectations
Poor quality service, most of the room had some sort of problems. We stayed for 4 days and we encounterd many problems inside the room. Like the Wifi goes off every day,the Bathroom lock is broken etc. We couldn't find a proper English speaker in the hotel too which was really difficult