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Charms Hotel

619 Jiujiang Road, People Square and South Bund Huangpu, Shanghai, China

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Very good


based on 1515 reviews

949 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1515)
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Djunaidi D. Business travelers Indonesia, January 26, 2013
Lovely hotel

Near shopping street
The hotel is near nan jing Lu and 10mun walk to MRT
Yick K. Couples Brunei Darussalam, January 24, 2013
Great location and helpful staff

Chose this hotel because of its location, Nanjing Street is just a walk across the road where you can pretty much do all your shopping, People's Square is 15-20 mins walk away and The Bund is a mere 5 mins away by taxi. Overall the room was big enough for our needs and most importantly clean. Staff was very helpful with enquiries and some speak decent English. The only problem I had was the quality of the breakfast food, really needs to be improved. But overall,still satisfied with my stay.
Muneeb A. Business travelers Pakistan, January 19, 2013
amazing location

location and location
the hotel location is very good, every thing is very easy to be reached, 5 minutes walk to nanjig road , and metro station
Boedi R. Couples Indonesia, January 18, 2013
Standart hotel

Nice location, big room
The hotel location is good, near shopping area, easy to take taxi or near metro station. The staff can speak english. The room is big enough, heater is good, also the bath room is clean. But the carpet, is dirty.. The main problem is smoke. Everybody smoking easily Many no smoking signs.. But people can smoke easily, even in the lobby .. About the breakfast, not recomended.. Their menu always the same, i stay for 4 nights and always the same menu. And the options for food not to many. The taste not to good. The internet access (cable) is good.
Jenn H. Groups Malaysia, January 12, 2013
That is a great hotel, nice location

The room with no windows is larger than others hotel and the lights in the room is bright compare with others same price hotel.
This hotel is a great hotel. With the bright lights, nice lobby, and there is no such scare end room face to the emergency exits. The design of the hotel room is so innovation.
Aditya J. Solo travelers India, January 9, 2013
Middle of action zone

Exactly in the middle of Shanghai's urban area.
Very near to Nanjiang road, Bund, River cruise, Musuem, Urban Planning centre and other attractions. In short this place of Shanghai represents about 80-90% everything shanghai has to offer.. Everything else is drab, urban. You replace the people and the road signs or shop signs and you could be anywhere in the world. Walking distance from Nanjiang road East on Shanghai Metro line 2. The only line which connects Pudong and Honqio airports.
Nightlife Tip: amazing place to stay and explore. it is literally in the middle of "shanghai experience". however please be extra extra careful when travelling alone. you will be approached by touts, women offering cheap shopping, electronics, massage and everything which is not visible on nanjing road. touts will shout and follow you talking about amazing sexy girls and show your photos.. and just a few feet away couple of cops are standing as if these touts dont exist. anyway be safe and avoid these people. just say sorry not interested. otherwise they will follow. if you really look for massage or something extra for the night, dial a massage girl on the websites which freely advertise these things. it is apparently safe to order your special service to your hotel room. dont carry too much cash or show off your wealth in the evening because there are cases of pickpocketing.. however otherwise this area represents best of everything shanghai can offer.. enjoy.. have fun.
Diviny G. Couples Philippines, January 4, 2013
Unfriendly front desk staff

Near east nanjing lu
The rooms on the budget with no window is small. And it was so suffocating esp the smell of the cigarette. (Even if we ask for a non smoking room) I would not come back to this hotel.
Tan S. Business travelers Indonesia, January 4, 2013
Great location with great value

Best location
This hotel has a good location which they want to seek a shooping location and place for relax, also near to Nanjing east station MRT. Every time I visit Shanghai I always stay at this hotel. But the worst is this hotel have no Wifi connection, you shoul bring your own wifi router then connect it at room internet wire.
Wolfgang S. Business travelers Singapore, January 2, 2013
Chinese style Hotel

the best thing about this room is that there is no window. in winter, not having a window means less cold. so it a value for money.
Wong M. Business travelers Malaysia, December 26, 2012
Good location near Nanjing Road

Near happening area
Great price, good location, near Nanjing road. However, upon arrival, I have to wait 1/2 hour at the front desk and wait for the receptionist to attend to me though just me in front of her. I was ushered up by the bellboy which show me to my room. The price is good for the room and the location
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