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Charms Hotel

619 Jiujiang Road, People Square and South Bund Huangpu, Shanghai, China

Recent customer reviews

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Very good

7.0

based on
1463 reviews

925 reviews in English

Value for Money
7.2
Location
8.8
Staff Performance
6.5
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.7
Food/Dining
6.1
All reviews (1463)
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Paul L. Couples Malaysia, September 16, 2015
Good choice

Strategic location, cleanliness, comfortable beds
7.7
I enjoyed the stay there very much, centrally located and easy access. Fair price too. I ended up staying there for 4 days
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Wai K. Groups Malaysia, September 15, 2015
Average

Location,convenience,easy public transport
6.3
Average OK service and best location in town area.
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Paul L. Couples Malaysia, September 15, 2015
Ideal place to stay for tourists

Price, Comfort, Location
7.3
It was a good choice to pick this hotel. Value for money, much better than the slightly cheaper hotels. Worth paying the little bit more. Near to the tourist spots and easy transportation. I had a good experience at this hotel so I stayed for another 3 nights consecutively.
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Paul L. Couples Malaysia, September 14, 2015
Good location

Location, price, comfort
7
It was a good choice to pick this hotel. Value for money, much better than the slightly cheaper hotels. Worth paying the little bit more. Near to the tourist spots and easy transportation.
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Ang L. Groups Malaysia, September 11, 2015
Overrated Hotel.

Easy access to local attraction. Metro transportation nearby.
6
Good except that the room rate is a bit on the high side. Room is small but clean and confortable.
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Ester S. Business travelers Malaysia, September 11, 2015
Great Location

convenient, nice staff, cozy room
6.7
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Rajiv L. Business travelers India, September 4, 2015
good place for business stayed for 1 night but

location location location
7.3
Good
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Khim T. Couples Singapore, August 25, 2015
Mixed review

Location, location & location
6.3
Hotel does not follow international practice: Use tea cups for coffee. Low food quality for breakfast. Smoking is allowed in restaurant area in an air-conditioned space. Displaying and selling materials for sex use in the rooms. Dim lighting. I have used the hotel for the past 10 years, and see little improvement. Complacency is their culture. Rough! No sense of refinement! Sad but true!
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Sabrina Z. Business travelers Malaysia, August 19, 2015
great hotel

comfy bed and location is great
8
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Benson T. Couples Singapore, August 15, 2015
Good Location

Other than the location, nothing is good
5.3
Location of the hotel is good. However the room condition was bad. We will given a room with funny smell. Request to change and was told that the hotel is fully booked. Staff attitude are bad.
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