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Charms Hotel

619 Jiujiang Road, People Square and South Bund Huangpu, Shanghai, China

Recent customer reviews

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Very good

7.0

based on
1463 reviews

925 reviews in English

Value for Money
7.2
Location
8.8
Staff Performance
6.5
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.7
Food/Dining
6.1
All reviews (1463)
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Anand H. Business travelers Thailand, October 24, 2012
Great locations, clean & reasonable size room

Nice & friendly staff
7.3
Stayed for 2 nights. Good location, nearby shopping street. Nice place to stay for business trip & leisure.
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Alexander W. Solo travelers Ireland, October 24, 2012
Very business like hotel

Location to the main shopping & commercial parts of Shanghai
8.7
I have stayed here several times. Always have been well satisfied in the past, this time was just mor f the same !! A well priced welcoming hotel. Staff ar always ready to assist. Will I return you may ask ? Yes.... A very big yes, for me The Charms Hotel is just simply Shanghai...
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Becky C. Solo travelers United Kingdom, October 23, 2012
Good location, reasonable room, bad bathroom

Great location close to metro good price
7.7
Room was nice - window faced courtyard. All amenities. Pleasant hotel. Bathroom was disappointing, older (dirty grout), blocked drains leaky pipes. Good for price and location.
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Djunaidi D. Solo travelers Indonesia, October 22, 2012
Great location

Good lication
6.3
I like to stay here. Good location at rrasonable price
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Alex C. Families with young children Malaysia, October 22, 2012
Great location

Strategic location, near to mrt station and nanjing road
8.3
Room is good but reception service was average. Sound proof for the room is bad and u can hear people talking from the walkway and it's noisy every morning. Overall good and really good value for money at this location
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John M. Solo travelers United Kingdom, October 22, 2012
Central location

close to shops and subway
6.3
This is the second time at this hotel and on both occasions they wanted to give me a room with no outside window . After convincing the staff that i had paid for a room with outside window things went smoothly. The room was spacious but the decor was a bit dated . Breakfast was Ok but they kept running out of food and drinks staff could not keep up with demand.For its location i would recomend this hotel.
Travel tip: Close to shopping
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Ranjit S. Business travelers India, October 21, 2012
great location but small room

location
7.3
gud hotel best for shopping and leiseure.great location but small room
Shopping Tip: every thing on walking distance
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Alex C. Business travelers Malaysia, October 17, 2012
Small room but great location

Location, clean, very covineant
8
Counter service was average only and room is very small, wifi at lobby was weak and slow, all the rest are ok, would come for the location and the price was very value for money
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David M. Couples Australia, October 16, 2012
Hotel is great location and service is very good

The service of the staff. They are very helpful.
8.7
the hotel is at the right place for shopping and eating. the staff at this hotel very helpful. they even told us the best places to shop and eat. the staff even rang a taxi for us. i will recommend this hotel for travellers who are going to china.
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Agnes L. Couples Singapore, October 16, 2012
Mediocre hotel but great location

Within walking distances to numerous eateries and Nanjing tourist spot
7
The room is small and quite cramped. The windows are facing other people's rooms so the curtains has to be drawn all the time. Next time I will remember to select a room with a city view. These are small inconveniences. The location of the hotel is excellent, within walking distances to The Bund, Nanjing Street and numerous eateries just around the block. Internet is also complimentary. For all these conveniences I will stay in the Charms Hotel again.
Sightseeing/Attractions Tip: The Bund is just 15 mins walk away from the hotel. Very beautiful at night.
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