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Charms Hotel

619 Jiujiang Road, People Square and South Bund Huangpu, Shanghai, China

Recent customer reviews

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Very good

7.0

based on 1502 reviews

944 reviews in English

Value for Money
7.2
Location
8.8
Staff Performance
6.5
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.7
Food/Dining
6.1
All reviews (1502)
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Donald B. Solo travelers Philippines, September 23, 2012
Ideal Nest for Frequent Traveller

Good Value, Good Location, Good Service
8
For frequent visitor in Shanghai, Charms Hotel is an ideal nest away from home. It has immediate access to all forms of transportation and subway terminals. High-end shops and establishments are literally just within reach by short walk. For budget conscious traveler, there is a lot of budget shops and restaurants also.
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Chaminda N. Business travelers Sri Lanka, September 23, 2012
Great Location

location
8
Located southern part of nanjing road. Pretty convenient for shopping. A lot of cafe and convenient store around the hotel. For the room, small but clean enough.Hotel little bit old.
Shopping Tip: Near nanjing
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Maheswari G. Couples India, September 21, 2012
very good location, service/cleanliness not great

location
5.7
Location superb, service strnage, access card was blocked because somne CNY 200 were not paid, no notice, just blocked the access card. Cleanliness not good, during our stay no vacuum cleaning, Breakfast was not edible, except for freuits and omelett
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Chaminda N. Business travelers Sri Lanka, September 21, 2012
Great Location

location
8
Located southern part of nanjing road. Pretty convenient for shopping. A lot of cafe and convenient store around the hotel. For the room, small but clean enough
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Lala H. Business travelers Azerbaijan, September 18, 2012
Good location but very poor service

Office Manager - Lady was the only person who was pleasant and helpful
5.3
This hotel is very good located.But this is only one plus for this hotel.Elevator works too slowly, stuff very ungracious one.Except of lady manager sitting in a separate table.Very bad breakfast - they should take into consideration variety of nations attending hotel.Check in and out procedure takes almost an hour.I will look through another variant next time.
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Wing K. Business travelers Singapore, September 17, 2012
Great Location but small and smelly room

Location
5.3
This time my stay is not so good. the room assigned to me is small. I notice that if I booked thruogh Agoda, tje hote will assign window facing inside. There are rooms that is window facing outside.
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Chishi R. Couples Indonesia, September 15, 2012
Good location, shopping area

Good location, shopping area
6.3
Good location near shopping street, Nanjing road and walking distance to The Bund, the famous attraction in Shanghai. Lot of restaurant around the hotel. The room not too big and staff not friendly.
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Nazeer D. Business travelers South Africa, September 14, 2012
Always a greatbstay

Good location
7.3
Was as great as before, the location is very central and close to the subway lines. Nanjing roadnis a festivity of shopping and just across the walkway.
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Jacqueline M. Solo travelers United States of America, September 6, 2012
Great Location for Center City Access

Willingness to Help
7.7
Concierge was able to quickly help me to change rooms and get a taxi to the airport. Check-in service is much improved.
Travel tip: Good for sightseeing, shopping, and some nightlife.
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Lik Y. Couples Malaysia, September 4, 2012
Great location but small room

location
8.7
The hotel location is great and close to everywhere.
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