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Charms Hotel

619 Jiujiang Road, Huangpu - People Square & South Bund, Shanghai, China (Show on map)

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Area: Huangpu - People Square & South Bund Number of Rooms: 337
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
1277 reviews

Value for Money
7.3
Location
8.8
Staff Performance
6.5
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.6
Food/Dining
6.1
All reviews (1277)
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Woon T. Solo travelers Malaysia, June 29, 2014
Centrally located but don't expect much

Centrally located, walking distance to Nanjing Road (major shopping area), Metro (train) and The Bunds
5.3
Good location, however the hotel bit rundown and old, as if like back to 70s. Customer service is typically non existence, may have language barrier if you can't speak mandarin. Good hotel for place to sleep at night and out for tour/ work during the day.
Asraff D. Couples Indonesia, June 26, 2014
Nice location

Location , charming employees , clean
7
Cesar J. Business travelers Philippines, June 21, 2014
Good Hotel

Centrally located, clean, big room
9.3
Doreen T. Couples Malaysia, June 17, 2014
Good location

goodlocation,value for money,near shopping area
5.7
The water discharge pipe was block and over floor in the wash room but was then repaired by hotel technician, we are not happy because the housekeeping didn't clean the floor properly after the repairing work. Location is good , room condition abit old and no we'll sound proof, price is not so high so overall still acceptable.
Pak Y. Families with older children Hong Kong, June 12, 2014
Shanghai is a very nice place to visit, prosperous

Near central area, spacious room, grand decoration
7.7
Rooms are tidy and spacious, price is very economic, the hotel is very near to the central area. Service is great, the staff are helpful and friendly. The decoration is grand
Michael D. Solo travelers United Kingdom, June 11, 2014
Excellent Location

Walking distance to Nanjing Road
6.3
Good, room was so so but comfortable bed and overall not bad would stay again
Angie M. Families with older children Indonesia, June 1, 2014
Quite clean for Old Hotel, Easy Access

easy access
6.7
Charms hotel is quite clean for old hotel. Easy access to major area such as Nanjing Road nad The Bund Area. Staff is not fluently speaking english, staff performance and service need improvement since i can not get 1 extra pillow from day 1 until day 6
Elvin C. Business travelers Malaysia, May 31, 2014
lousy and very poor housekeeping

centrally located, near shopping area & restaurant
3.7
Narisa P. Business travelers Thailand, May 31, 2014
Good location and nightlife

Location, staff, and transportation
5.7
The room smelt like cigarettes, which is common in China. The bed was hard, but good enough to sleep.
Shane J. Business travelers Hong Kong, May 31, 2014
Easy to travel to Exhibition Centre/Shopping area

Centrally located ,easy to underground rail and find restaurant for choices.
6
Apartment turned 3 star hotel but centrally located in city centre of the old Puxi at Huangpu. Hotel is needed renovation with narrow corridor and have to wait for some times to go up and down to the ground level.

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Customer Reviews - Charms Hotel, Shanghai

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