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Very good 7.3
Based on 1534 reviews

Recent customer comments

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Very good



based on 1534 reviews
  • Cleanliness 7.2
  • Facilities 6.9
  • Location 8.1
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for money 7.2
  • Food/Dining 6.7

Koh K. from Singapore
Solo travelers
Stayed 2 nights in October 2014
Good value and location
Value for money, easy accessibility and cosy room
Like most hotels in hongkong the room are small. This hotel has cosy room and amenities inside the room are complete. The bonus is they have a free smartphone for your use and you can make local calls and call to five designated countries like UK and Singapore for free!
Reviewed December 27, 2014

Garth R. from Australia
Business travelers
Stayed 2 nights in December 2014
Good value for money, but a little out of the way.
Price, Free Phone calls, Mobile phone to take around the city.
Hotel offers a great service with their Handy Phone, which you can make free local and international calls with - check with them on your country, mine wasn't available. A little out of the way, so if youre not using taxis, be prepared for quite a long walk from the closest train station!
Reviewed December 26, 2014

KEI C. from Macau
Couples
Stayed one night in December 2014
good location , a bit old
location, near causeway bay, near time square
Reviewed December 25, 2014

Leonie M. from Canada
Business travelers
Stayed 2 nights in December 2014
No hot water in the evening for a shower.
Location, Breakfast, Staff
My stay was so, so. I booked with Agoda and the website said there'd be complimentary bottled water, there wasn't. To no fault of the hotel really. The hotel had a funny smell, almost neauseating, perhaps better ventillation is in order. Also, no water in the evening for a shower. Very disappointing...overall it was ok. I'd probably stay there again.
Reviewed December 18, 2014

Andrew S. from United Kingdom
Solo travelers
Stayed one night in December 2014
Overnight while in transit
Check in, door open till early morning, free mobile phone to use outside of hotel incl. internet
Room is very small, literally not enough to swing a cat inside. Was ok enough just to sleep a night, would not be comfortable for a long stay. The hotel did feel safe. Shower and toilet area could do with a bit better maintenance. Bed was comfortable. Safe was a good size.
Reviewed December 16, 2014

kenneth C. from Hong Kong
Solo travelers
Stayed 2 nights in December 2014
a bad stay experience
location
room was too small, not clean, more like a guess house thsn a hotel
Reviewed December 13, 2014

MEILING Z. from China
Solo travelers
Stayed 3 nights in August 2013
ok
the location is good
Reviewed December 11, 2014

Edgard P. from France
Couples
Stayed 2 nights in December 2014
B
Location-prices-comfort
Reviewed December 10, 2014

Eyal F. from Belgium
Business travelers
Stayed 6 nights in November 2014
Good location, ungraded
Big room, good location and staffs are helpful
The first room I got was really bad but got ungraded to deluxe room and the staffs are very helpful to try to fix the room.
Reviewed December 07, 2014

Noridayu J. from Singapore
Business travelers
Stayed one night in December 2014
Little old but great location
Location, quiet and comfortable
Easy to locate the hotel. A lot of Halal foods around the hotel location. Halal dim sum restaurant is just behind the hotel. Will stay in Charteredhouse on my next visit to Hongkong
Reviewed December 07, 2014