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Charterhouse Causeway Bay

No.209-219 Wanchai Road, Wanchai, Hong Kong (Show on map)

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Formerly : Charterhouse Hotel

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Area: Wanchai Number of Rooms: 294
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
1155 reviews

Value for Money
7.3
Location
8.1
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (1155)
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Alvin K. Business travelers Singapore, April 24, 2014
Stayed only one night but nice.

Comfortable room, efficient staffs, good wifi
8.3
I stayed only a night but the hotel room was comfortable although very small as I booked a room for single. Attentive staff and efficient check in. A good business hotel located in a convenient spot.
Gracie D. Business travelers United States of America, April 16, 2014
10 min from Convention Center

Busy, Hard to find,
6.7
This hotel was 10 min walk from Convention Center which was not too bad. The area was very busy and hotel was hard to find. The lobby was small, rooms small, but staff friendly and like most in Hong Kong, speak English. Breakfast for Vegetarian is poor . Fortunately there is a Pizza shop called Casanova,on the corner, they have good food. Definitely recommend this place for food. Hotel over all was o.k, but have seen better.
Peter B. Couples United Kingdom, April 16, 2014
Comfortable, clean hotel

Cleanliness, breakfast , friendly staff
7.7
Catered adequately for all our needs but very small twin room leading to cramped conditions and limited storage space. Our cases lay on the floor, unable to unpack. Only four hangers in small cupboard. No clock or alarm. Breakfast was very good and generally we coped with the inadequacies of the room but I feel that "executive plus superior room" is a little misleading.
David F. Couples Australia, April 11, 2014
Well located hotel for a stop-over-

breakfast-staff-location
7.7
A good stay on our way home from Europe to Australia. The room could have been cleaner-dust under the beds, dirty bathroom floor. Concierge staff were brilliant!
Siwen L. Solo travelers China, April 9, 2014
really nice

altitude kindness clean comfortable
9.3
verynice , I'll come again!
Keith F. Families with young children United Kingdom, April 7, 2014
Showing its age but well located and good value

Location in Wan Chai, good value for money, friendly and helpful staff
8.7
This was our third stay because the location is so good for shopping and restaurants. The Charterhouse is an elderly hotel, the "superior" room being quite small one wonders what the "inferior" rooms are like. Nevertheless it is comfortable and clean enough including the bathroom. This hotel caters more for sports teams and fans with the "Champs Bar" in the basement but it has no facilities for kids. The TV channels cater mainly for Chinese and sports fans not for Kids. There is no BBC or CNN only local Hong Kong channels in English. Anyone planning to book for April 2014 is warned that external refurbishment is on the North side with netting up all over the facade so insist on a room on the South side that has a better view.
Keith F. Families with young children United Kingdom, April 7, 2014
Not as good as it used to be but still good enough

Location, location, location.
7.7
The so-called "superior room" is as small as can be but is clean and comfortable. The Charterhouse is more suitable for sports teams and spectators i.e singles and mates and there are NO facilities for children. The location is excellent for shopping in Wan Chai and for transport: that was the main attraction for my family. Potential guests NOTE that the North elevation is covered with netting whilst they do external renovations until the end of April 2014.
Jessica G. Solo travelers Australia, April 4, 2014
Hong Kongs best kept secret

Staff, Location, Price
9
This is the best value for money in HK. Very attentive staff, located next to MTR, located next to great shops and restaurants and 24hour gym !!! WIFI is fast and once again the staff here are AMAZING !!!
Nadiah M. Couples Singapore, April 4, 2014
Good

Good location, easily accessible
7.3
Charterhouse has good location especially for Muslim couple, as it is located exactly in front of the Islamic Centre that sells superb Dim Sum & Cantonese cuisine (as breakfast in HK hotel are mostly non halal). It's also located between Wan chai MTR station & Causewaybay MTR- we enjoyed walking around at the small shops located in these area. Nice, friendly and Multi language staff available. Good fitness centre available. Room wise are small, on and off toilets may smell despite rooms are made up. And certain corners of the room are not clean properly, stack of dust. Charterhouse is undergoing renovation, hopefully it's service and room will be better in the future. It has been a good stay despite the shortcomings of the room. Will definitely recommend family & friends
Stephen S. Business travelers Australia, March 31, 2014
Disappointing

none
3.3
Tiny room and zero value for the money paid compared to other hotels on the Island.

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Customer Reviews - Charterhouse Causeway Bay, Hong Kong

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