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Charterhouse Causeway Bay

No.209-219 Wanchai Road, Wanchai, Hong Kong (Show on map)

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Formerly : Charterhouse Hotel
Charterhouse Causeway Bay Hong Kong - Superior Twin Charterhouse Causeway Bay Hong Kong - Suite Charterhouse Causeway Bay Hong Kong - Junior Suite Charterhouse Causeway Bay Hong Kong - Suite Bathroom Charterhouse Causeway Bay Hong Kong - Bathroom Charterhouse Causeway Bay Hong Kong - Economy Single Charterhouse Causeway Bay Hong Kong - Bathroom Charterhouse Causeway Bay Hong Kong - S Signature Studio Charterhouse Causeway Bay Hong Kong - S Signature Studio Charterhouse Causeway Bay Hong Kong - S Signature Studio Charterhouse Causeway Bay Hong Kong - Room amenities Charterhouse Causeway Bay Hong Kong - Room amenities Charterhouse Causeway Bay Hong Kong - Hotel Lobby Charterhouse Causeway Bay Hong Kong - Lobby Charterhouse Causeway Bay Hong Kong - Hotel Lobby Charterhouse Causeway Bay Hong Kong - Lobby
Charterhouse Causeway Bay Hong Kong - Meeting Room Charterhouse Causeway Bay Hong Kong - Meeting Room Charterhouse Causeway Bay Hong Kong - Meeting Room Charterhouse Causeway Bay Hong Kong - Meeting Room Charterhouse Causeway Bay Hong Kong - Meeting Room Charterhouse Causeway Bay Hong Kong - Meeting Room Charterhouse Causeway Bay Hong Kong - Meeting Room Charterhouse Causeway Bay Hong Kong - Meeting Room Charterhouse Causeway Bay Hong Kong - Meeting Room Charterhouse Causeway Bay Hong Kong - Champs Charterhouse Causeway Bay Hong Kong - Champs Charterhouse Causeway Bay Hong Kong - Champs
Area: Wanchai Number of Rooms: 294
Free Wi-Fi

Recent customer reviews

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Good

7.4

from 381 reviews

Value for Money
7.3
Location
8.1
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.4
Food/Dining
6.6
Solo travelers (381)
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Lee Y. Solo travelers Taiwan, August 19, 2015
Good location.

Good location. Old but clean room. Nice breakfast.
8.3
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Paul B. Solo travelers United States of America, August 13, 2015
Decent hotel, poor management of front desk

Comfy bed, no smoking room, warm shower
6
Decent friendly hotel but lacking any common sense at the front desk. Mainland Chinese do not line up for anything Charterhouse to follow the lead of other 3 star HK hotels and set up a clear channel for processing check in and check out. Currently, it is a chaotic mob scene with everyone pressing forward with no clear lines. Front desk staff very poor and slow and avoiding any kind of eye contact. Middle aged men managers linger around lobby but do nothing productive to help the situation. Only one front desk staff during the most busy hour of 11AM-12PM. Sad that with a little bit better & smarter management without the need for more resources, entire experience would be much better for everyone.
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Siu Y. Solo travelers Hong Kong, July 31, 2015
Not good.

convenience.
3.7
Dirty,the bed uncomfortable. room facilities are old.
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Yong H. Solo travelers Singapore, July 2, 2015
nice place

service, location and cleanliness
8.7
staff were very friendly and helpful. place was convenient as it was near causeway bay, a popular shopping place. the room is clean and up to expectations too.
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Fei M. Solo travelers Malaysia, June 9, 2015
My Solo Stay in HK

comfortable, convenient location, great staff
7.7
Good! Friendly staff who speaks Cantonese, Mandarin and English. A single room is just nice in size, clean, came with bathtub (came as a surprise too) and a comfortable bed! The room came with a mobile phone with 3G and free local calls. Would have been better if the hotel provides more toiletries items such as cotton bud, vanity kit, etc. The location is good, near Times Square! There is a bus stop right in front of the entrance and the MRT is within walking distance!
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Matt G. Solo travelers United Kingdom, May 1, 2015
Good central location on a budget

Location, Transport, Staff
7
It is an interesting hotel. Its Position is ideal for transport and only a few minutes walk to the ferry and MRT. The area seems safe. Staff were also always helpful. Plumbing in my room was very poor and I had to contact maintenance on a few occasions to clear the toilet and unblock the shower to which they came every time within a few minutes and made temporary adjustments. They rate themselves as a 3 star hotel which I think is fair so no point getting upset with the standard they operate at. Overall I think this is a funky little place to stay and would definitely return in the future.
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Rully L. Solo travelers Indonesia, April 30, 2015
Good location

Wifi, location, view
7.3
Good location, easy to find a place to eat, good wifi, clean room and friendly staff
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Jihye K. Solo travelers South Korea, April 30, 2015
Smallest room ever

location
4.7
The room was small Smells bad Bathroom was small and smell bad
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Jin W. Solo travelers Taiwan, April 27, 2015
Too old and small

Friendly staff
4.7
Rooms are old and small
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Erik B. Solo travelers United States of America, April 13, 2015
Back again

Location, "real" large bed, handy phone (with Wi-Fi hotspot)
9.7
I had stayed two nights at the Best Western in Kowloon where I was given a "large" bed, which was actually two twins put together. Fortunately I had stayed at the Charterhouse before and I remember a better experience there. I went over to Hong Kong island again to stay at the Charterhouse. I was delighted to have a real large bed and to have access to a "handy" phone that gave me free international calls, GPS and a hotspot so I wouldn't have to constantly look for McDonalds and 7-Eleven to get on the internet. Little details like that make for a better experience.
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Customer Reviews - Charterhouse Causeway Bay, Hong Kong

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