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Charterhouse Causeway Bay

No.209-219 Wanchai Road, Wanchai, Hong Kong (Show on map)

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Formerly : Charterhouse Hotel
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Area: Wanchai Number of Rooms: 294
Free Wi-Fi

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from 1417 reviews

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All reviews (1417)
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Lee Y. Solo travelers Taiwan, August 19, 2015
Good location.

Good location. Old but clean room. Nice breakfast.
8.3
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Paul B. Solo travelers United States of America, August 13, 2015
Decent hotel, poor management of front desk

Comfy bed, no smoking room, warm shower
6
Decent friendly hotel but lacking any common sense at the front desk. Mainland Chinese do not line up for anything Charterhouse to follow the lead of other 3 star HK hotels and set up a clear channel for processing check in and check out. Currently, it is a chaotic mob scene with everyone pressing forward with no clear lines. Front desk staff very poor and slow and avoiding any kind of eye contact. Middle aged men managers linger around lobby but do nothing productive to help the situation. Only one front desk staff during the most busy hour of 11AM-12PM. Sad that with a little bit better & smarter management without the need for more resources, entire experience would be much better for everyone.
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Aijun C. Families with young children Sweden, August 7, 2015
family friendly, good location

family friendly, good location and easy access to delicious foods
8.3
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Siu Y. Solo travelers Hong Kong, July 31, 2015
Not good.

convenience.
3.7
Dirty,the bed uncomfortable. room facilities are old.
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Jeffrey B. Business travelers United Kingdom, July 31, 2015
One night stay

I only stayed 1 night, breakfast was satisfactory though expensive if you do not have coupons.
6.7
No problem
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Kukuh K. Groups Indonesia, July 27, 2015
good location and fast check in

location, access, service
7.7
it was good
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Ka W. Business travelers Hong Kong, July 23, 2015
fair

nice cheap good
8
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Penny Y. Business travelers Malaysia, July 19, 2015
Good location

Location, good access to public transport, near to many ammenities
7.7
Good. Location great. Hotel a bit run down.Rooms have some leaking under the carpet. Sink a bit small. Otherwise ok.
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Severin B. Couples Norway, July 19, 2015
Good location, decent rooms, awful breakfast

Location, friendly staff, room size
7.3
Great location and the rooms very nice and tidy. Stay away from the breakfast, nothing is fresh.
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Yong H. Solo travelers Singapore, July 2, 2015
nice place

service, location and cleanliness
8.7
staff were very friendly and helpful. place was convenient as it was near causeway bay, a popular shopping place. the room is clean and up to expectations too.
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Customer Reviews - Charterhouse Causeway Bay, Hong Kong

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