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Chateau Beachside Resort

Corner The Esplanade And Elkhorn Avenue , Surfers Paradise, Gold Coast, Australia 4217 (Show on map)

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Area: Surfers Paradise Number of Rooms: 144

Recent customer reviews

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Very good

7.8

based on
508 reviews

423 reviews in English

Value for Money
8.0
Location
9.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
6.7
All reviews (508)
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Lim F. Couples Singapore, October 9, 2015
The hotel room facilities is a bit old. with ants.

great location with very nice sea view. specious room too.
6.7
The location is good with very nice sea view. However facilities is a bit old. There were some rust at some areas like the hand towel hangers. The floor and bed felt sandy which made us felt uncomfortable. There were some ants around too.
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Gary H. Couples New Zealand, October 3, 2015
great location but very tired and badly furnished

location, buffet $15 breakfast, happy hour food
6.3
The room we stayed in was most disappointing after having stayed here in 2012. The décor was dated and very very very poorly furnished for the money!!!!!!!!. The toilet water kept running all the time The wall and carpet were badly stained and really not even up to 2 star rating. I would ask management to take a look at the room they put us in and offer some apology and recompense and get the owners to update or remove it from the letting pool. Certainly not up to the high price we paid to stay in it!!!!! room number was 907 date stayed 26/09- 03/10 2015
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Lai W. Couples Malaysia, September 30, 2015
Convenient and nice view

Breathtaking room view, convenient and friendly staff
9.3
We had three nights pleasant stay in chateau beachside resort. This is an apartment instead of resort. Had comfortable stay and fully furnished small kicthen here. Definitely will be back here for our next stay!
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Nigel T. Couples Australia, September 30, 2015
Happy

View, restaurant, close to shops,beach
7
Quite noisy,balcony did not exist,quite comfortable
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Stephen L. Couples Australia, September 28, 2015
Cheteau stay disappointing

location limited WIFI
5.3
Most disappointing did not have cereal bowl nor spoon for two towels suppliked 3rd towel $3.00 place run down
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Ian H. Couples Australia, September 20, 2015
Week-ended

position - Seaview - affordable
9.3
Pleasant and confortable and good location
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Ing F. Couples Malaysia, September 18, 2015
Great Location

Location, location and location
7.3
The lobby does look nice, with a nice cafe downstairs next to it. However we are not too pleased with the emotionless mid-age lady at the reception counter. We got ourselves a Ocean-view room which the windows facing north overlooking the ocean and the swimming pool area downstairs. Room furnishings are considered old, especially around the bed. The bed is a bit saggy and sinking in the middle. However the shower is fine. Big enough room space for couples. Heater is available in the room. You have to dispose the rubbish yourself at the end of the stay though. We used the spa facilities, there is sand in and on top of the water in one of the pools and seems forever like that as we observed. Average place to stay but as for location, we'll give a thumbs up.
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Pauline M. Families with older children Australia, September 18, 2015
great value for money

location, price, staff performance
9.7
Great value for money. Clean basic room with lovely view from 17th floor. Reception desk staff were very helpful. I would recommend this hotel to others.
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Annie L. Couples Malaysia, September 15, 2015
Great location

Location
7.3
The location of this resort is great. It's less than 5 minutes walk to center of shop lots and it's just directly opposite the beach (less than a minute walk)! However, I find that the hotel room is quite old and desperately need some renovation work. Room was okay but could be more clean. Checking-in and out was quick, friendly and easy. It's a liveable place with great location but do not expect too much other than that.
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Marg G. Solo travelers Australia, September 11, 2015
My short holiday

Proximity, car space, comfort
8.7
Very relaxing
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