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Chateau Beachside Resort

Corner The Esplanade And Elkhorn Avenue , Surfers Paradise, Gold Coast, Australia 4217

Recent customer reviews

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Very good

7.8

based on 539 reviews

448 reviews in English

Value for Money
8.0
Location
9.5
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
6.7
All reviews (539)
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Worakrit C. Groups Australia, February 4, 2016
Good

Good beach view
6.7
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Heather T. Couples Australia, January 20, 2016
friendly

position, great staff, affordability
9.3
we fond it very enjoyable and would stay there again
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Matthew M. Solo travelers Australia, January 11, 2016
Cleanliness needs to be

Location. Staff.
6.7
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Daniel D. Families with young children Australia, January 5, 2016
Mr

Location, view, fridge in room
6
Stay was okay apart from the weather. A few general complaints. Changing room towels should not incur a charge. I understand and agree with the charge for hiring room towels however towels in the room should be changed on request without charge, this is a basic hygienic procedure. Rooms should also have a children's lock on door which can be opened and is to view the outside. Rooms could also be a bit cleaner. Free unlimited wifi would also make customers much happier. This is an aging hotel and therefore facilities and rooms are showing signs of wear and tear. Things such as free unlimited wifi are easily provided and can keep customers happier
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Diane L. Families with older children Australia, January 2, 2016
Small

Close to surfer paradise beach, central location and food near by
6.3
Room were small for 4 people
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Qing L. Families with older children Australia, December 28, 2015
very good

good view, good room condition
9.7
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Atafia A. Groups France, December 26, 2015
Perfect location

Location - View - Pool
7
The stay was pleasant: nice view, and the beach very close and a nice pool. All amenities around the corner. Staff was ok but quite unhelpful when I asked for the location of a bus stop or a shop. I felt sometimes I was bothering them. The check-in is at 2pm and coming from far, I was so tired cause I have to wait 4 hours before checking... Not a good start.. Not a 4 star. It's ok but need to be refreshed.. Too old fashioned. But clean place. I will recommend it anyway.. From airport with shuttle, one hour circa..
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Wong Y. Couples Malaysia, December 25, 2015
Best view! best view ! Clean , comfortable

Good view,good service
8
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Magdy M. Couples New Zealand, December 7, 2015
Enjoyable stay

Fantastic views, v. good location, excellent facilities
9
Very good. Enjoyed our stay there. Definitely will consider going there again
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Teng B. Couples Malaysia, December 7, 2015
very good location and helpful staff
6.7
i will come back again
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