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About Chateau Star River Hotel

Description

Chateau Star River Hotel faces the Pearl River and is only an eight-minute drive from Pazhou Complex or the Panyu Chime-Long Tourist Resort and a 15-minute drive from Canton Tower. Designed in a pure European style, the hotel offers different types of accommodation with excellent views. For dining options, go to “one Always” if you’re looking for authentic Cantonese taste, and E-café restaurant for a sumptuous buffet. The hotel provides one convention center and several multi-functional meeting rooms ideal for events and social gathering. The recreational facilities include indoor and outdoor swimming pool and a health center with a range of fitness equipment. If you’re looking for a special and unique experience, look no further than Chateau Star River Hotel.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Swimming pool [indoor]
  • Spa
  • Massage(s)
  • Tennis court(s)
  • Tours
  • Steamroom
  • Nightclub

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • Daily housekeeping
  • security [24-hour]
  • front desk [24-hour]
  • Facilities for disabled guests
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 168 RMB
Check-In From: 12:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15 km
Distance to Airport: 47 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 23
Number of Restaurants: 2
Number of Rooms : 308
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 60
Year Hotel Built: 2008
Year Hotel Last Renovated: 2010
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 8.3
  • Facilities 7.3
  • Location 6.9
  • Room Comfort/Standard 8.1
  • Service 7.8
  • Value for money 7.4
  • Food/Dining 7.0

Kitty W. from China
Groups
Stayed 2 nights in August 2016
Value for money.
Match my expectation of a 5-star hotel! We can't take it for granted in China. Courteous staff and clean.
Reviewed August 12, 2016

V.V. T. from Hong Kong
Solo travelers
Stayed one night in July 2016
relaxing
keep up
Reviewed August 03, 2016

V.V. T. from Hong Kong
Solo travelers
Stayed 2 nights in July 2016
Good job
Well managed asset, would be better if they provide more tv channels.
Reviewed July 19, 2016

Pok C. from Hong Kong
Couples
Stayed one night in July 2016
No restaurant near the hotel
No restaurant near the hotel
Reviewed July 13, 2016

CHUN S. from China
Business travelers
Stayed 2 nights in April 2016
People smoked in the non-smoking floor
It could be the culture in China, people smoked in non-smoking rooms. It is quite interesting that why they did not request smoking floor when check-in. Furthermore, there are ash trays on the floor lift lobby. :(
Reviewed May 04, 2016

Lew N. from Philippines
Families with older children
Stayed 2 nights in February 2016
5 star quality
Nice hotel rooms, facilities, and helpful staff. Downside is nothing else to do in this side of guangzhou except visit chimelong since panyu is not bustling compared to the other parts of guangzhou. The restaurant outlets are pricey so we had to try restos nearby. The Chinese Food City provides several choices and the food was great!
Reviewed February 10, 2016

Hoo L. from Singapore
Families with young children
Stayed 2 nights in December 2015
Great stay!
1. The spacious rooms, 2) The Courteous staff 3) Quick check in
Reviewed December 14, 2015

Shim T. from Indonesia
Families with older children
Stayed 3 nights in July 2015
Nice hotel, definetely will come back
Nice and big room, nice restaurant, very friendly and polite staff
The rooms are big and clean, we loved the dishes in the restaurant, and the staff were so helpful with Chimelong ticket arrangement and transportation back to Hong Kong.
Reviewed October 31, 2015

Bee K. from Malaysia
Business travelers
Stayed 4 nights in October 2015
Luxury Hotel
Excellent, Luxury, Convenient
Reviewed October 22, 2015

Bee K. from Malaysia
Business travelers
Stayed 4 nights in October 2015
Excellent services
Nice customer service, good location, luxury
Reviewed October 22, 2015



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