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About Chateau Star River Hotel

Description

Chateau Star River Hotel faces the Pearl River and is only an eight-minute drive from Pazhou Complex or the Panyu Chime-Long Tourist Resort and a 15-minute drive from Canton Tower. Designed in a pure European style, the hotel offers different types of accommodation with excellent views. For dining options, go to “one Always” if you’re looking for authentic Cantonese taste, and E-café restaurant for a sumptuous buffet. The hotel provides one convention center and several multi-functional meeting rooms ideal for events and social gathering. The recreational facilities include indoor and outdoor swimming pool and a health center with a range of fitness equipment. If you’re looking for a special and unique experience, look no further than Chateau Star River Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • outdoor pool
  • indoor pool

Land sports

  • tennis courts

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 168 RMB
Check-In From: 12:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15 km
Distance to Airport: 47 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 23
Number of Restaurants: 2
Number of Rooms : 308
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 60
Year Hotel Built: 2008
Year Hotel Last Renovated: 2010
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Agoda Verified Reviews

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Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 6.0
  • Location 6.8
  • Room Comfort/Standard 8.1
  • Service 7.7
  • Value for Money 7.3
  • Food/Dining 7.0

CHUN S.
China
May 04, 2016
People smoked in the non-smoking floor
It could be the culture in China, people smoked in non-smoking rooms. It is quite interesting that why they did not request smoking floor when check-in. Furthermore, there are ash trays on the floor lift lobby. :(

Lew N.
Philippines
February 10, 2016
5 star quality
Nice hotel rooms, facilities, and helpful staff. Downside is nothing else to do in this side of guangzhou except visit chimelong since panyu is not bustling compared to the other parts of guangzhou. The restaurant outlets are pricey so we had to try restos nearby. The Chinese Food City provides several choices and the food was great!

Hoo L.
Singapore
December 14, 2015
Great stay!
1. The spacious rooms, 2) The Courteous staff 3) Quick check in

Shim T.
Indonesia
October 31, 2015
Nice hotel, definetely will come back
Nice and big room, nice restaurant, very friendly and polite staff
The rooms are big and clean, we loved the dishes in the restaurant, and the staff were so helpful with Chimelong ticket arrangement and transportation back to Hong Kong.

Bee K.
Malaysia
October 22, 2015
Luxury Hotel
Excellent, Luxury, Convenient

Bee K.
Malaysia
October 22, 2015
Excellent services
Nice customer service, good location, luxury

Bee K.
Malaysia
October 22, 2015
Excellent services
Customer Service, Location and Luxury

Zhenlin S.
China
September 29, 2015
Big room and comfy bed
Good value during trade show season
better than I expected.

BEE O.
Malaysia
June 14, 2015
comfortable room..terrible and horrible management
clean, comfort , location

Herman R.
Indonesia
June 06, 2015
staff are not friendly. no smiles no warm welcome
food room are all good. nice location
dont feel like home. staff dont smile. staff dont greet customers. so cold. you must talk to them first to get warm response. never go back again.


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