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Chatrium Hotel Riverside Bangkok

28 Charoenkrung Road Soi 70, Bangkholame , Bangkok Riverside, Bangkok, Thailand 10120

Recent customer reviews

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Excellent

8.7

based on
6239 reviews

2944 reviews in English

Value for Money
8.7
Location
8.5
Staff Performance
9.0
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.9
Food/Dining
8.2
All reviews (6239)
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Peter M. Couples Germany, December 1, 2015
great place to stay in bkk

location, staff, upgrade
9.3
just love to stay there, always a pleasure......
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Sandra L. Solo travelers United Kingdom, November 29, 2015
Nn escape in the heart of the city

Location, river view, comfort of room, friendly staff, breakfast
9.3
I love staying at this hotel. The staff go out of their way to help you or to meet your need. Wonderful buffet breakfast, beautiful rooms with river view, comfortable.
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Frank B. Couples United Kingdom, November 29, 2015
Very impressive

Location, location, location
9.3
Stunning views from our RiverView suite - very comfortable room, nice and friendly staff. Would happily stay there again.
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Thomas H. Solo travelers United Kingdom, November 29, 2015
Great value

location, pool, view
9.3
Nice hotel, top location, great view, lovely pool to lounge by. Huge room with lovely balcony. I would stay here again.
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Melissa X. Couples Singapore, November 28, 2015
Construction site on-going thru the night

Friendly, helpful staff and nice river view
7.7
Was given a semi-river view near construction site. Am a light slper, so it was noisy at night and early morning. Got a change of rm the next day-efficient but would appreciate if hotel sends email prior to warn/inform. No water spray beside the toilet; shower area flooding when bathing. Pillows gave me neckache; so-called king sized bed was actually 2 single mattresses joined tgt-uncomfy. Lounge closes very early. Hotel is 15mins of walking distance from asiatique, 20mins from bts. Hotel provides boat ride to and fro bts, very convenient. Fast wifi too. Lovely pool view.
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Yin W. Couples Hong Kong, November 27, 2015
value for money

Nice hotel and good service
8.7
Good experience!
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Pojchara K. Couples Thailand, November 26, 2015
Wonderful place to stay during Loy Krathong

Location, view, facility
8
I booked the Grand Suite room river view as it was on the Loy Krathong day. The view from our balcony was wonderful. Firework in front of us was really unforgetable. Also, the view from your bed made it a perfect night for u and ur couple
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Mohamed F. Business travelers Singapore, November 26, 2015
Awesome hotel

Service, cleanliness and decor
9.3
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Han K. Solo travelers United States of America, November 25, 2015
Staff was nice but just plain dirty and unkept

Location, great views, pool
4.3
There was bodily matter on the toilet seat and hair all over the shower. I went to the pool while they cleaned it. When I returned, while it looked like they made an attempt to clean again, the bodily matter was still on the toilet seat. I asked to move rooms at that point. They upgraded me to a two bedroom suite but still it was just not that clean. Toilet seat was clean but there was still hair in the shower and "gunk" all around the bathroom, in the kitchenette, backsplash of the bathroom, on the walls, etc. also looked like harsh chemicals were used around the toilet and all over the bathroom taking the polish off. Disguises the uncleared tile especially around the toilet (ewww, gross). There was no turn down service like they said and no pillow menu offered to me - what I would expect at a 5 star establishment and when it's advertised. They were nice and responsive when I reported the problem but judging by the over condition of both rooms I didn't think they would have a room that was clean so I left it alone. I should've said something again but after awhile, you'd rather just let it be.
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Kangha L. Families with older children South Korea, November 24, 2015
Good hotel

Tidy room, nice view & convenient store
7.3
Tidy room, nice view & convenient store But the hotel buffet is not a 5 stars' one.
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