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Chatrium Hotel Riverside Bangkok

28 Charoenkrung Road Soi 70, Bangkholame , Bangkok Riverside, Bangkok, Thailand 10120

Recent customer reviews

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Excellent

8.7

based on 6455 reviews

3055 reviews in English

Value for Money
8.7
Location
8.5
Staff Performance
9.0
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.9
Food/Dining
8.2
All reviews (6455)
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Narongrit C. Families with young children Thailand, January 30, 2015
Sleep whole night breathing others cigarettes smok

Location. Staffs attentive. View.
5.3
It was bad experience. Turned out I stayed next to the smoker Chinese traveller. We breathe the whole night with cigarette smokes believably coming from air con system. Checked with hotel they confirmed its non-smoking floor and promised to let security to check. Day 1 nothing happened. The next day there's still smell at night so it called hotel. Saying I will knock door by door to find the smokers myself. So hotel arranged a staff and found the smoker stayed next to my room. So I talked to him not to do it again. I don't feel pisssed to hotel staffs but the system failed to ensure smokers are at their floor not a be cause rooms are full then they can come to non-smoking floor. I felt sorry to my kids that I should have paid a bit more and spent good nights at nearby but more responsive hotels. This will be the only time we will stay there.
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Tony C. Couples Malaysia, January 30, 2015
Good and attentive customer service

The location is very good.... Hotel is very clean and chic... Hotel staff is attentive
8.7
My stay is very very comfortable.... Room clean n nice... Breakfast spread was good.. Hotel very attentive to your needs and always with a smile... Will definitely return Again....
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Jaehwan E. Business travelers South Korea, January 30, 2015
beautiful hotel

easy to use boat travel, good breakfast, pleasant view
7.3
Very nice to stay because all service you can use with proper charge. The service staffs are very kind to satisfy you at every time.
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Karen L. Couples United States of America, January 29, 2015
Great view of the River. Watched the Fireworks.

Service, View, and Value
10
We were treated like a 5 Star Hotel.
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Colin F. Couples Australia, January 29, 2015
Review

Service, location, facilicies
10
Excelent
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Perry P. Couples United States of America, January 28, 2015
Legend

Pool, room/bed, fruit/water/tea daily
9.7
Epic!
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Jason A. Couples United States of America, January 28, 2015
Good value for money

Good Service, good view, ok location
9.3
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Jason P. Business travelers United Kingdom, January 27, 2015
Disappointing

Next to the river
5
The decoration of the suite room is just terrible. Like a plastic nightmare. The most basic of water and tea provisions, nasty curtains that don't block out the light properly. Shabby staff service. Not recommended. There are MUCH nicer hotels in Bangkok at this price.
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William M. Solo travelers United Kingdom, January 26, 2015
A great value 5 star hotel. With great service.

location for the river ferry and market. very helpful service. fantastic standard of a hotel
9.7
It's not my first time, and definitely will not be my last. And now friends and family are also staying. A great hotel.
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Kullanan W. Couples Thailand, January 26, 2015
Very good Service

Service, location, cleanliness
9
Stayed over for the night of our wedding and it was great experience. We enjoyed so much the comfy bed and the view from our room. Will definitely come again.
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