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Chatrium Hotel Royal Lake Yangon

40 Natmauk Road, Tamwe Township, P.O Box 11211, Northern Yangon, Yangon, Myanmar (Show on map)

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Area: Northern Yangon Number of Rooms: 301
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
718 reviews

Value for Money
7.4
Location
8.1
Staff Performance
8.5
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.6
Food/Dining
7.9
All reviews (718)
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Andre J. Couples Canada, November 2, 2013
Nice stay in Yangon

location, confort, clean
8.7
well located, between pagodas, downtown and other places to visit. Clean, variety of dinner, nice garden with pool. Easy for taxis, staff helpful.
Michelle W. Business travelers Malaysia, November 2, 2013
Enjoyable and Comfortable.

Comfortable, Good food - 15 mins walking distance to local restaurants, Clean
8
Enjoyable and Comfortable. Clean hotel. Room Service was a little slow in clean up. Was out in the morning till 3pm (local time) and returned to an unmade bed and no new towels, they hv yet to finish cleaning up the other rooms in the floor. I'm not a messy so not really a big minus point. Other that that, hotel stay was excellent, would consider staying again for my next visit to Myanmar!
Michelle W. Business travelers Malaysia, November 2, 2013
Enjoyable and comfortable

Clean. Comfortable. Well equipped
7
Excellent. Will consider returning in the next visit to Myanmar.
Ariya Y. Families with older children Thailand, October 30, 2013
Very present stay. Love this hotel.

Clean, Comfort, Professional staff
10
Everything was great up to 5-stars standard. Got a pagoda view room. Great & professional staff.
Tee J. Business travelers Malaysia, October 30, 2013
Quiet hotel away from Yangon downtown chaos

Good service (upgraded to bigger room 2nd time staying), restaurant serves good food and the quiet surroundings
8
Stay was enjoyable. WiFi connection choppy as I got a corner room. Need to sit in the lounge next to the lift to get connection.
Young J. Business travelers South Korea, October 28, 2013
Nice to stay.

Room, food, friendly staff
10
Chin H. Business travelers Singapore, October 26, 2013
great

good customer services, friendly & quality
8.3
staff are very friendly and helpful to our request.
Bernard L. Business travelers Singapore, October 25, 2013
Great hotel. Will definitely stay here again

Cleanliness, great breakfast, easy access to many places
9.7
Quick check-in and I was presented with a complimentary bottle of red wine and a fruit basket. Beautiful room with full ameneties like ironing board, kettel, hairdryer and umbrella. Executive floor serves nice snacks from 2-4pm. Excellent breakfast with a huge spread. Dinner at the restaurants on rainy days prove to be great as well. Easy access to many locations
Key K. Solo travelers United States of America, October 24, 2013
Excellent luxury hotel for Myanmar

Pool, Service, Accommodations
8.3
Excellent stay. For some reason they gave me two beds instead of one and were not able to move me, but the room was spacious even with two beds. There were not tour groups at the hotel during my stay as with many hotels in Myanmar that are quite inconvenient for individual travelers. I believe this hotel is a bit out of the budget for those types of tours which is a refreshing break. There were a couple corporate events occurring for the meeting rooms and the breakfast service suffered (long lines for egg station, difficult to obtain table side service for refills on coffee or clearing of plates etc) but that was a minor hiccup in an overall great stay. Some pool lounge seats lacked cushions which was odd. The on-site spa was not very good in terms of service. The woman who handled phone calls was abrupt and not polite. Not rude, but just unpolished in her manners and tone (e.g. 1pm appointment? You come now. Come now! ~Click. Dial tone~ Okay..., I guess I'll go over to the spa now). It could be cultural but I've had the same treatment from Chinese immigrants in the States and it's still a bit rude for guests used to a little more refinement. Like many people of Myanmar, my masseuse was also a bit pushy asking for money which was in contrast to the Concierge and Reception staff who were very polite and discreet. One member from Concierge even refused a tip simply saying he was happy to be of service which was a welcome change for Myanmar. This is a full service hotel that took pains to ensure the safety of their guests given the recent bombings (Oct 2013) and I thoroughly enjoyed my stay and would recommend this hotel.
Adam L. Solo travelers Australia, October 23, 2013
Nice and comfortable

Pool, Cleanliness, staff
8.7
Nice relaxing stay with comfortable amenities. Good place to stay after exploring the newly developing city.

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Customer Reviews - Chatrium Hotel Royal Lake Yangon, Yangon

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