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Chatrium Hotel Royal Lake Yangon

40 Natmauk Road, Tamwe Township, P.O Box 11211, Northern Yangon, Yangon, Myanmar (Show on map)

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Area: Northern Yangon Number of Rooms: 301
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
78 reviews

Value for Money
7.9
Location
8.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.9
Food/Dining
7.8
Solo travelers (78)
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Masako D. Solo travelers United States of America, April 16, 2014
I expected more

Great view of Pagoda with sunset from my window
5.3
Check in was speedy, the room was large and decent, just need to be updated and cleaned more. Bath tub was nasty. The restaurants were very disappointing for dinner and breakfast.
Roger M. Solo travelers El Salvador, January 31, 2014
very good hotel

yes very good hotel
10
yes very good hotel in general, i want to stay here again
Geoffrey C. Solo travelers Australia, January 18, 2014
Good hotel, a little expensive.

Staff, food and room all excellent.
8.3
Excellent hotel in a city that may become more appealing in the future.
Wilma D. Solo travelers Germany, January 6, 2014
Excellent choice!

on arrival asking for my interest first, then recommendation of great the toristic highlights, showing on the map and circling the spots; excellent and friendly services;
10
Everything was great. I definetely will stay at this hotel next time again
Sarah H. Solo travelers United Kingdom, December 21, 2013
Great hotel, great staff

They went out of their way to allow a early check in and a late check out. Lovely west facing view of swedagon. Lovely pool area.
9.7
Great stay, very attentive staff. Breakfast was a feast! Lovely rooms. Appreciated them going out of their way for early check in and late check out
Richard M. Solo travelers United States of America, December 18, 2013
great luxury city hotel

pool spa and fabulous seafood buffet
10
this is an international standard hotel that is luxuriois but worth it even though pricey
Alan G. Solo travelers United States of America, November 23, 2013
Well run hotel, luxurious and a good location.

Large, comfortable room, lovely pool and garden area, very friendly
8.7
No problems at all...enjoyed coming back to the hotel after sightseeing in the hot humid weather, it was a great oasis. It had a good internet which was free and dining options. The food was always good if not gourmet, and there were good options for diferent cuisines. Location was good (there is no best location in Yangon as sights are scattered through the city). I would definitely recommend this hotel.
Johanne F. Solo travelers Canada, November 23, 2013
Pleasant stay in Yangoon

Large, clean room, free wifi, friendly and helpful staff
8.7
Overnighting after return to Yangoon. Best thing about this hotel is the pleasant and very helpful staff, room was slightly smaller but still very nice, clean and everything worked well. Ate at the Japanese Restaurant and the food was excellent. Overall a very pleasant place to stay for a few nights.
Susan P. Solo travelers Australia, November 21, 2013
Excellent. A great break from the heat.

Air conditioning pool and overall comfort.
9.3
Dressing on Cesar sálad was too rich. Full of garlic.I was violently ill. Otherwise excellent stay
Key K. Solo travelers United States of America, October 24, 2013
Excellent luxury hotel for Myanmar

Pool, Service, Accommodations
8.3
Excellent stay. For some reason they gave me two beds instead of one and were not able to move me, but the room was spacious even with two beds. There were not tour groups at the hotel during my stay as with many hotels in Myanmar that are quite inconvenient for individual travelers. I believe this hotel is a bit out of the budget for those types of tours which is a refreshing break. There were a couple corporate events occurring for the meeting rooms and the breakfast service suffered (long lines for egg station, difficult to obtain table side service for refills on coffee or clearing of plates etc) but that was a minor hiccup in an overall great stay. Some pool lounge seats lacked cushions which was odd. The on-site spa was not very good in terms of service. The woman who handled phone calls was abrupt and not polite. Not rude, but just unpolished in her manners and tone (e.g. 1pm appointment? You come now. Come now! ~Click. Dial tone~ Okay..., I guess I'll go over to the spa now). It could be cultural but I've had the same treatment from Chinese immigrants in the States and it's still a bit rude for guests used to a little more refinement. Like many people of Myanmar, my masseuse was also a bit pushy asking for money which was in contrast to the Concierge and Reception staff who were very polite and discreet. One member from Concierge even refused a tip simply saying he was happy to be of service which was a welcome change for Myanmar. This is a full service hotel that took pains to ensure the safety of their guests given the recent bombings (Oct 2013) and I thoroughly enjoyed my stay and would recommend this hotel.

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Customer Reviews - Chatrium Hotel Royal Lake Yangon, Yangon

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