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Recent customer comments

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based on 1995 reviews
  • Cleanliness 8.5
  • Facilities 8.4
  • Location 7.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.8
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Dujarat R.
November 17, 2015
nice stay
location, size of room, pool
Big room, comfortable & big pool

Vichest J.
November 16, 2015
Good Place , not a bad location
Big, Safe, Grand

Danica Y.
November 16, 2015
Most preffered hotel for travellers
Location , environment and friendly staffs
I stayed at Chatrium Residence for a few times for the past two years and like all their rooms, either for solo or business travellers or family or groups , there is always a nice and comforcomfortable for each need.

Fraser H.
New Zealand
November 12, 2015
Exceptional Professional Effort at Every Level
Pillow, Mattress, Room, Personel Effort ...
Sorry about a wordy story here but the hotel deserves it and it might be interesting reading ... 555 My overall score on this site might be low but only because I couldn't give a score for the food ... it was just way too expensive for me to try. My first day and night and the next daytime here was murder and I so regretted not staying in the property I usually stay in only 150 metres away at a third of the price ... because "beyond the hotel's control" and definitely beyond its property was a massive noise disturbance that never stopped for a minute all day and all night. Absolutely continuous and massively so loud that my earplugs through the day could not stop making me sick. I communicated at every level with the hotel personel because I believed they had the grunt to do something about the problem. Senior management met with me and that evening they assigned their own engineer to address the problem caused by poor workmanship by the local authority and he resolved it !! Gold star to the management and staff training at every level in this establishment !! The pillows on the bed in this room are the best I have ever experienced in my entire life and I will be emailing Chatrium to learn more about this ...

daniel C.
United States
October 18, 2015
A Port In a Storm
Quiet. Peaceful. Serene.

Ronald O.
October 18, 2015
My first choice
The room kitchen, wardrobe and bed.
Very relaxing and peaceful.

Hsin C.
October 11, 2015
Nice hotel
Nice location. Nice service.

chanthavilay S.
October 10, 2015

Amelia L.
October 08, 2015
Very good
Staff is very helpful. Main reception was really good. Bar was good service.
I love the staff here the most! They made this stay very memorable for me as it was my birthday. So thumbs up! I love how the staffs here will greet their guests whenever they see any. Sawadeekap back to you awesome peeps! Wanted to post a postcard to a friend, bought the postcard and stamp at their convenient store then I just pass it to the reception and that was it. So convenient and save me the time :) Thanks for the drinks at the bar when we were dining there before checking out! Once again, thank you!

shuang L.
October 07, 2015
Front desk girl at night is not friendly
Room is spacious
Too far from downtown