Very good 7.8
Based on 133 reviews

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About Chelsea Hotel Toronto

Description

This business class hotel, situated in the city center, is located near a myriad of attractions. Chelsea Hotel Toronto is within minutes of the CN Tower, the Rogers Center, the University of Toronto, Toronto General Hospital, Ryerson University, and the world famous shopping at Eaton Center. Surrounding the hotel are numerous restaurants, shops, and cafes. The hotel offers a wide assortment of accommodation types from deluxe rooms to special family suites. The elegant guestrooms are ideal for business travelers that need accommodation close to major buildings. The Chelsea Hotel Toronto is perfect for travelers that want accommodation in the city center.
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Features

Internet

  • free Wi-Fi in all rooms

Transportation

  • valet parking
  • car hire
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • games room

Swimming & soaking

  • swimming pool [indoor]

For kids

  • kids club

Food & beverage

  • room service
  • restaurant(s)
  • bar
  • vending machine

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • ATM/cash machine on site
  • currency exchange
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Policies

  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that bed and breakfast rates include vouchers for 2 people. Please contact the property for the hours of operation of the waterslide, pool and kids centre. For July 29, July 30 and July 31 (Caribana 2016) and December 31 (New Year's Eve 2016): A maximum of 3 guests is permitted per room and all guest names are required at time of booking or check in. Each room will be issued up to 3 wristbands and only guests with wristbands can access the guest floors after 21:00.
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.6
  • Facilities 8.0
  • Location 8.9
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.4
  • Food/Dining 7.2

Claudine M.
Philippines
March 30, 2016
Location
A Nice place to stay!very Accessible from malls to subway to restaurants

Steven H.
Canada
March 14, 2016
Comfortable, Relaxing
Comfortable, Relaxing, Very Friendly
Good stay. It felt like home from the day you walked in, very friendly and helpful staff. The restaurant and food court both are very good. The bed and rooms are big with the bed being very comfortable. To get any extra heat you have to turn the thermostat up to 30 and it takes about 10 minutes of running the water on full hot to get hot water to shower with. There is only slightly warm water in the hand sink. Hence, my low evaluations of some of the above scores.

James S.
Canada
November 15, 2015
Disappointed
Location
A few words... Old, dated, dirty, disgusting... For the price it was very disappointing... For the condition the hotel is in - it should have been a $70 per night hotel... Really very disappointed...

ABDULRAHMAN B.
Saudi Arabia
September 16, 2015
Abdul KSA
Location Clean

Diana J.
Canada
September 15, 2015
short pleasant stay
location, location, location
Myself and a group of friends recently stayed at the Eaton Chelsea during the TIFF festival. The check in was friendly, smooth and quick, the room was clean and the space adequate. . We took advantage of the convenient underground parking. We enjoyed the proximity to the theatres hosting the TIFF films and events. I do have 1 complaint however, I found the wifi although free , was quite spotty and kept dropping out which proved to be quite frustrating as we were trying to snag TIFF tickets. I will recommend this hotel to friends but will be sure to mention the wifi.

KwangHo C.
South Korea
September 05, 2015
Eaton Chelsea hotel
Location, easy access
Eaton Chelsea hotel is located in the middle of downtown which provides you easy access to a tour bus stop and other places such as CN tower. But it is always cloud with people due to too many rooms and I don't think staffs are kind. This hotel also requires parking fee even though a customer.

Gregory R.
United States
August 05, 2015
First trip to Toronto
Location, security, pool
This is a nice hotel but I would not stay here again for Caribana. Strict rules about outside guest, which I understand to a certain extent. I had family visiting at the same time and they weren't able to come in unless they had a wristband. Overall the location, rooms, and pool are nice. I will recommend you stay, just not on caribana weekend.

Edward M.
Canada
July 28, 2015
Great hotel in a good location
Staff performance, room comfort, close to subway
I had stayed in this hotel many years ago, and they had recently renovated it and it looks great. It is close to the Younge subway line and only a few stops for a lot of attractions. The staff were also friendly and helpful.

Handi Y.
Indonesia
July 25, 2015
Old hotel in good location
Location, food, price
Everything was going well, kids got their souvenir, when we start go to our room tw to the room so dirty in the hall. Pool is nice but too crowded. And parking supposed to be free for guest. Instead we had to pay usd29 before tax per night. So expensive.

Robert P.
United Kingdom
June 07, 2015
Could be so much grander, but fine for 3*
Spacious rooms.
It's rare to find such a large 3-star hotel that feels like it could be much more. The elevator system alone is convoluted, and the entire establishment has clearly seen better days. But for a short stop, it's good value, the beds are comfortable and rooms spacious.



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