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Customers like this hotel for:
    Distance to airport:
  • Phu Quoc International Airport (16.4 Km)
    Customer comments:
  • "Nice pool", "Nice view", "Quiet"
    Top nearby attractions:
  • Fish Sauce Factory (9.8 Km)
  • Phu Quoc Crafts (10.0 Km)

Note: Distances are measured as a straight line.

Chez Carole Resort

Ward 1, Hamlet 4, Cua Can, Phu Quoc Island, Vietnam +077 (Show on map)

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"Staff were lovely.location is nice . Rooms are..."

Braegen, New Zealand October 25, 2015

Features of Chez Carole Resort

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • bar
  • BBQ facilities
  • coffee shop
  • daily housekeeping
  • dry cleaning
  • express check-in/check-out
  • family room
  • laundry service
  • lockers
  • luggage storage
  • newspapers
  • photocopying
  • poolside bar
  • printer
  • private check in/check out
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • taxi service
  • tours

Sports and Recreation

  • boats
  • canoe
  • children's playground
  • diving
  • fishing
  • fitness center
  • garden
  • hiking trails
  • massage
  • outdoor pool
  • pool (kids)
  • private beach
  • sauna
  • snorkeling
  • solarium
  • spa
  • steamroom
  • water sports (motorized)
  • water sports (non-motorized)
  • watersports equipment rentals
  • yoga room


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Vietnamese

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Sale ends soon!
Resort Bungalow Description
Renovated in 2013, the Chez Carole Resort guarantees guests a pleasant stay whether in Phu Quoc Isla...see more Renovated in 2013, the Chez Carole Resort guarantees guests a pleasant stay whether in Phu Quoc Island for business or pleasure. The city center is merely 12. Km away and the airport can be reached within 30 minutes. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Fish Sauce Factory, Vietnam Airlines Office, Cho Duong Dong Market.

At Chez Carole Resort, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying, printer.

Chez Carole Resort is home to 50 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The hotel offers many unique recreational opportunities such as boats, canoe, hiking trails, watersports equipment rentals, yoga room. Superb facilities and an excellent location make the Chez Carole Resort the perfect base from which to enjoy your stay in Phu Quoc Island.
Resort Bungalow Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (83)

Couples (51)

Solo travelers (6)

Families with young children (18)

Families with older children (7)

Groups (1)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (83)
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Braegen H. Couples
New Zealand, October 26, 2015
Good location , very poor management

Staff were lovely.location is nice . Rooms are nice
Locations good , management are absolutely horrible ,food is horrible, Staff are super nice but seem to of had no training, so it's not there fault. This place could be so much better, but we would never return here , it really needs new management. Such a shame
Sophie C. Couples
Belgium, October 16, 2015

Pool, service, location
Good hotel, Nice, friendly and helpful staff. Knowledge of english was very poor. For breakfast we had the same buffet for 3 days. We would like to have some more variation. The hotel is located far (14km)from the capital but we used the motorbike to explore the island. Quiet and peaceful location.
Hanh M. Families with young children
Vietnam, June 30, 2015
Nice and large room but far from the center

Nice room, nice view, friendy staffs
The beach is not clean
JULIE C. Couples
United Kingdom, August 01, 2015
Beautiful resort, private beach

Rooms, private beach and breakfast
really enjoyable stay. A little out of the way but if you want peace and tranquility then this place is ideal. Beautiful grounds, pool and beach. Super friendly and helpful staff
Charles H. Couples
United Kingdom, May 31, 2015
A little bit of paradise

private beach, lovely room, nice pool and friendly staff
Came here in low season and the resort was very quiet meaning we had the beach to ourselves, which was lovely! The Seaview room was exceptional, with nice balcony, huge comfortable bed, lovely bathroom and etc. The resort is located out of town which is nice. They provide free transfer to town in the evening providing you eat at their restaurant, which is fine for one night or two... The restaurant serves delicious reasonably priced food, however the live music was truly awful.
Lars J. Couples
Sweden, April 11, 2015
Nice place/staff, English/beach cleenes t b improv

Fantastic place. Nice, service minded and personal staff. Special design.
The stay was nice with special environment. Sea and river with free canot and cajacs. Good service in pickup/drop service airport, restaurant, bar, pool, free tovels and sun bed on beach and pool
Torben R. Couples
Denmark, April 22, 2015
This is not a place I would recommend to any body. They say they know English, but they dont. When you go to your room, takes a shower, and finds out there is no towel. It takes them 2 hours to get you one. and you must take the shower together with a giant gecko. When you go to the sea, the water is filled with garbage, and the answer is they clean it every hour, yes but still the water is filled with plastic bags and others that dos not make you want to swim in it. The room is so dark, that you cannot see to shave. Because of the big windows, that everybody can look through, they put dark plastic on the inside, which makes it completely like night all day. It looks nice on the pictures, but there is no way, you can make it look like that, when you are there. There is no hot water. They say you can ask for it, but do you want to stay on a hotel where you would have to ask for that? The curtains is falling down. The restaurant has a wine cellar, but no wine. The non motorized water sport is a canoe. This place is in the middle of nowhere. When you order, you cannot regret. Wee left after one night, but they will not pay your money back.
UyenTim D. Couples
Vietnam, February 23, 2015
Lovely Location

The location and friendly staff. Additionally the room was very comfortable.
Our time at Chez Carole was very relaxing. The location is quiet and the pool is almost on the beach, which was lovely.
Ronan T. Families with young children
Ireland, February 12, 2015
Great getaway

beach, staff, peace
Great little place off the beaten track and away from the tourist buzz of long beach. We have 2 small kids who loved it- staff was really helpful (and toleramt). Stay here bit only if you dont mind being imobile in a resort as it is in the middle of nowhere and you will be stuck eating and drinking there ( food is fine and reasonably priced). The beach is clean and the suite was big enough for the 4 of us.
Carole B. Couples
United Kingdom, January 28, 2015

The location. The beach. The view
It's a delightful place with magnificent views and a real sense of being on an island. There are no other hotels and the entire beach is your own. A little way out from the hustle of the main town but the journey compensates for the peace of the place. the staff are very friendly and try to make the stay a happy one. The manager speaks good English and some of the staff a little. But the restaurant needs a couple of good English speakers as much is lost in ordering and we would have stayed there more... Breakfast is as much as you want, but all has to be ordered as there is no help yourself buffet when we were there. Second time I've visited and would return for the unique beauty of the hotel and location.

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