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Chez Carole Resort

Ward 1, Hamlet 4, Cua Can, Cua Can, Phu Quoc Island, Vietnam (Show on map)

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Good 7.1
based on 63 reviews

"Fantastic place. Nice, service minded and personal staff...."

  • Lars, Sweden
  • April 10, 2015
  • Area: Cua Can
  • Rooms : 50
  • Free Wi-Fi

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Room Types
Max
Rates
Deluxe Bungalow
Sea View Deluxe Bungalow
Garden View Bungalow
River View Bungalow
Deluxe Bungalow
Garden View Bungalow
Sea View Deluxe Bungalow
River View Bungalow
Sea View Suite Bungalow
Sea View Suite Bungalow

 

When would you like to stay at this hotel?


Photos of Chez Carole Resort

Chez Carole Resort Phu Quoc Island - Beach Front
Beach Front
Chez Carole Resort Phu Quoc Island - Guest Room
Guest Room
Chez Carole Resort Phu Quoc Island - Bathroom
Bathroom
Chez Carole Resort Phu Quoc Island - Bathroom
Bathroom
Chez Carole Resort Phu Quoc Island - View
View
Chez Carole Resort Phu Quoc Island - Beach
Beach
Chez Carole Resort Phu Quoc Island - Beach
Beach
Chez Carole Resort Phu Quoc Island - Beach
Beach
Chez Carole Resort Phu Quoc Island - Exterior
Exterior
Chez Carole Resort Phu Quoc Island - Exterior
Exterior
Chez Carole Resort Phu Quoc Island - Exterior
Exterior
Chez Carole Resort Phu Quoc Island - Exterior
Exterior
Chez Carole Resort Phu Quoc Island - Overall of the resort
Overall of the resort
Chez Carole Resort Phu Quoc Island - Garden
Garden
Chez Carole Resort Phu Quoc Island - Swimming Pool
Swimming Pool
Chez Carole Resort Phu Quoc Island - Swimming Pool
Swimming Pool
Chez Carole Resort Phu Quoc Island - Swimming Pool
Swimming Pool
Chez Carole Resort Phu Quoc Island - Swimming Pool
Swimming Pool
Chez Carole Resort Phu Quoc Island - Swimming Pool
Swimming Pool
Chez Carole Resort Phu Quoc Island - Swimming Pool
Swimming Pool
Chez Carole Resort Phu Quoc Island - Swimming Pool
Swimming Pool
Chez Carole Resort Phu Quoc Island - Swimming Pool
Swimming Pool
Chez Carole Resort Phu Quoc Island - Swimming Pool
Swimming Pool
Features of Chez Carole Resort
Facilities

24-hour front desk

airport transfer

bar

BBQ facilities

bicycle rental

business center

car park

coffee shop

currency exchange

express check-in/check-out

family room

laundry service

luggage storage

newspapers

poolside bar

restaurant

room service

safety deposit boxes

shuttle service

smoking area

tours

Sports and Recreation

garden

outdoor pool

pool (kids)

private beach

sauna

spa

water sports (motorized)

water sports (non-motorized)

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 
Languages Spoken

English

Vietnamese

 

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Sale ends soon!

Chez Carole Resort, located in Cua Can, Phu Quoc Island, is a popular choice for travelers. The city center is merely 14. Km away and the airport can be reached within 30 minutes. This modern hotel is in the vicinity of popular city attractions such as Fish Sauce Factory, Vietnam Airlines Office, Cau Castle.

Take advantage of a wealth of unrivaled services and amenities at this Phu Quoc Island hotel. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas.

The ambiance of Chez Carole Resort is reflected in every guestroom. internet access – wireless (complimentary), internet access – wireless, non smoking rooms, air conditioning, balcony/terrace are just some of the facilities that can be found throughout the property. The hotel's recreational facilities, which include private beach, sauna, outdoor pool, spa, pool (kids) are designed for escape and relaxation. Enjoy unparalleled services and a truly prestigious address at the Chez Carole Resort.
Chez Carole Resort, located in Cua Can, Phu Quoc Island, is a popular choice for travelers. The city ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
25 USD

Breakfast Charge (when not included in room rate)
15 USD

Check-In From
02:00 PM

Check-Out Until
12:00 AM

Distance from City Center
14. Km

Distance to Airport
30 km

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
1

Number of Restaurants
1

Number of Rooms
50

Room Voltage
220

Time to Airport (Minutes)
30

Year Hotel Built
2010

Year Hotel Last Renovated
2013


Recent customer comments

Filter by Traveler Type

 

Good

7.1

from 63 reviews

Value for Money
6.6
Location
7.1
Staff Performance
7.3
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.6
Food/Dining
6.5
All reviews (63)
Lars J. Couples Sweden, April 10, 2015
Nice place/staff, English/beach cleenes t b improv

Fantastic place. Nice, service minded and personal staff. Special design.
8.7
The stay was nice with special environment. Sea and river with free canot and cajacs. Good service in pickup/drop service airport, restaurant, bar, pool, free tovels and sun bed on beach and pool
Uyentim D. Couples Vietnam, February 18, 2015
Lovely Location

The location and friendly staff. Additionally the room was very comfortable.
8.7
Our time at Chez Carole was very relaxing. The location is quiet and the pool is almost on the beach, which was lovely.
Ronan T. Families with young children Ireland, February 11, 2015
Great getaway

beach, staff, peace
8.7
Great little place off the beaten track and away from the tourist buzz of long beach. We have 2 small kids who loved it- staff was really helpful (and toleramt). Stay here bit only if you dont mind being imobile in a resort as it is in the middle of nowhere and you will be stuck eating and drinking there ( food is fine and reasonably priced). The beach is clean and the suite was big enough for the 4 of us.
Carole B. Couples United Kingdom, January 24, 2015
Unique

The location. The beach. The view
6.7
It's a delightful place with magnificent views and a real sense of being on an island. There are no other hotels and the entire beach is your own. A little way out from the hustle of the main town but the journey compensates for the peace of the place. the staff are very friendly and try to make the stay a happy one. The manager speaks good English and some of the staff a little. But the restaurant needs a couple of good English speakers as much is lost in ordering and we would have stayed there more... Breakfast is as much as you want, but all has to be ordered as there is no help yourself buffet when we were there. Second time I've visited and would return for the unique beauty of the hotel and location.
Arnoud S. Couples Netherlands, January 16, 2015
Had a great week in this resort

Specious room, nice beach in front of the hotel, good food.
9.7
Verry good!!
Arnoud S. Couples Netherlands, January 14, 2015
Great resort away from the crowded village.

Friendly and helpfull employees. Privat beach. Swimming pool. Clean specious rooms.
9.7
Perfect
Eleanor S. Couples United Kingdom, January 10, 2015
Bad service and a rat in the room

The pool
3.7
There was a rat in the room in the middle of the night and the staff did nothing to help but give us an umbrella,
Nicole B. Families with older children Germany, January 9, 2015
great place lovely staff super swimmingpool charm

natural charming care for detail
9.7
we love it here, staying more than a week longer than planned- great rates via agoda- nice food, with feet in the sand, beautiful bungalow, natural architecture and style, go here you will be happy
Erik H. Families with older children Sweden, January 2, 2015
Very enjoyable and fantastic athmosphere

Location, availability of relaxation, Access to ativities
7.7
We enjoyed it very much. It really met our expectations,
Matthew L. Couples United States of America, December 29, 2014
A Clueless Hotel

Location and property are beautiful, too bad the hotel doesn't match
5.3
Really don't like to write poor reviews for places with problems but who are at least trying to fix them. However this place has huge problems and is not trying at all. A huge shame as the location is lovely at the end of a quiet bay. Such potential wasted. - Staff speaks very little English, and mostly makes very little effort to try to communicate clearly. Requests for information about menu items were met with blank stares, or laughs, rather than an attemp to try and find someone who speaks English. - Staff using JetSki at high speed right next to beach while I and others were swimming nearby. - Staff smoking in swimming pool. - Staff arguing among themselves at front desk while guests are making enquires. - Staff smoking at front desk while guests are around. - Loose stone steps just waiting to come loose and cause an accident. - Old funky kayak paddle fell apart while out kayaking. Fortunatlly was able to retrieve lost paddle. Only one modern paddle for six kayaks. - Dirty room service dishes laying on the public path for hours. I could go on, but it is clear that it doesnt matter as any decent hotel would be making at least some effort on its own to do a better job. There are plenty of much better options in Phu Quoc. ... In the end, just before going to sleep, the fan showed up. When we tried to check out the front staff dragged their heels arranging our bill. Even after paying we had to repeatedly ask for the change. They put a sticker on yiur passport that leaves sticky residue. On the way out a couple pulled up in a taxi. They told the staff that they had been waiting at the airport for the pre-arranged transfer to the hotel, but no one was there to pick them up. The staff didnt bother replying. Good luck!

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Customers like this resort for:
Distance to airport:
  • Phu Quoc International Airport (16.4 Km)
Customer comments:
  • "Nice pool" , "Nice view" , "Quiet"
Top attractions in the area:
  • Fish Sauce Factory (9.8 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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