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More about this hotel:
    Distance to airport:
  • Phu Quoc International Airport (16.4 Km)
    Customer comments:
  • "Nice pool", "Nice view", "Quiet"
    Top nearby attractions:
  • Fish Sauce Factory (9.8 Km)
  • Phu Quoc Crafts (10.0 Km)

Note: Distances are measured as a straight line.

Chez Carole Resort

Ward 1, Hamlet 4, Cua Can, Phu Quoc Island, Vietnam +077

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Features of Chez Carole Resort

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • bar
  • BBQ facilities
  • coffee shop
  • daily housekeeping
  • dry cleaning
  • express check-in/check-out
  • family room
  • laundry service
  • lockers
  • luggage storage
  • newspapers
  • photocopying
  • poolside bar
  • printer
  • private check in/check out
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • taxi service
  • tours

Sports and Recreation

  • boats
  • canoe
  • children's playground
  • diving
  • fishing
  • fitness center
  • garden
  • hiking trails
  • massage
  • outdoor pool
  • pool (kids)
  • private beach
  • sauna
  • snorkeling
  • solarium
  • spa
  • steamroom
  • water sports (motorized)
  • water sports (non-motorized)
  • watersports equipment rentals
  • yoga room


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Vietnamese

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Resort Bungalow description
For travelers who want to take in the sights and sounds of Phu Quoc Island, Chez Carole Resort is th...see more For travelers who want to take in the sights and sounds of Phu Quoc Island, Chez Carole Resort is the perfect choice. With its location just 12. Km from the city center and 25 km from the airport, this 3-star hotel attracts numerous travelers each year. This modern hotel is in the vicinity of popular city attractions such as Fish Sauce Factory, Vietnam Airlines Office, Cho Duong Dong Market.

Chez Carole Resort also offers many facilities to enrich your stay in Phu Quoc Island. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying, printer.

The hotel features 50 beautifully appointed guest rooms, many of which include internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The hotel offers fantastic facilities, including boats, canoe, hiking trails, watersports equipment rentals, yoga room, to help you unwind after an action-packed day in the city. Chez Carole Resort is an ideal place of stay for travelers seeking charm, comfort and convenience in Phu Quoc Island.
Resort Bungalow policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (88)

Couples (54)

Solo travelers (7)

Families with young children (19)

Families with older children (7)

Groups (1)

Very good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (88)
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michelle L. Couples
United Kingdom, January 01, 2016
Nice Location! Staff Service needs to be improved!

Local Food, Beach, Rooms
Enjoyable & Relaxing. Food takes atleast 45mins to arrive.
Nina K. Couples
Poland, December 22, 2015
very nice place to relax

location, nice swiming pool, clean beach
The hotel is nicely located, our room and bathroom was dark, but big enough. For breakfast a small selection of food and fruits. That's bad that nobody speaks english except restaurant manager - Ahsan and girl from reception - Lan. We spent a very pleasant time there.
Braegen H. Couples
New Zealand, October 26, 2015
Good location , very poor management

Staff were lovely.location is nice . Rooms are nice
Locations good , management are absolutely horrible ,food is horrible, Staff are super nice but seem to of had no training, so it's not there fault. This place could be so much better, but we would never return here , it really needs new management. Such a shame
Sophie C. Couples
Belgium, October 16, 2015

Pool, service, location
Good hotel, Nice, friendly and helpful staff. Knowledge of english was very poor. For breakfast we had the same buffet for 3 days. We would like to have some more variation. The hotel is located far (14km)from the capital but we used the motorbike to explore the island. Quiet and peaceful location.
Hanh M. Families with young children
Vietnam, June 30, 2015
Nice and large room but far from the center

Nice room, nice view, friendy staffs
The beach is not clean
JULIE C. Couples
United Kingdom, August 01, 2015
Beautiful resort, private beach

Rooms, private beach and breakfast
really enjoyable stay. A little out of the way but if you want peace and tranquility then this place is ideal. Beautiful grounds, pool and beach. Super friendly and helpful staff
Charles H. Couples
United Kingdom, May 31, 2015
A little bit of paradise

private beach, lovely room, nice pool and friendly staff
Came here in low season and the resort was very quiet meaning we had the beach to ourselves, which was lovely! The Seaview room was exceptional, with nice balcony, huge comfortable bed, lovely bathroom and etc. The resort is located out of town which is nice. They provide free transfer to town in the evening providing you eat at their restaurant, which is fine for one night or two... The restaurant serves delicious reasonably priced food, however the live music was truly awful.
Frankie C. Solo travelers
United States of America, January 20, 2016
Great Resort far from town

Beautiful cottages, proximity, great atmosphere
The Chez Carole Resort is a fabulous find for those people looking to get away from the bustle of down town Phu Quoc. The rooms are unique, the staff very helpful and friendly, and the decor well thought out and lovely. The ocean view bungalows have private verandas and an outdoor tub. Although the resort is situated on a hillside, the access to the beach is very easy and the altitude gives most rooms an ocean view. The beach is typically Vietnamese, but the resort is situated on both the beach and a river outlet so you have a variety of water experiences you can enjoy including kayaking. Food at the restaurant was very good and the staff very friendly.
Lars J. Couples
Sweden, April 11, 2015
Nice place/staff, English/beach cleenes t b improv

Fantastic place. Nice, service minded and personal staff. Special design.
The stay was nice with special environment. Sea and river with free canot and cajacs. Good service in pickup/drop service airport, restaurant, bar, pool, free tovels and sun bed on beach and pool
Torben R. Couples
Denmark, April 22, 2015
This is not a place I would recommend to any body. They say they know English, but they dont. When you go to your room, takes a shower, and finds out there is no towel. It takes them 2 hours to get you one. and you must take the shower together with a giant gecko. When you go to the sea, the water is filled with garbage, and the answer is they clean it every hour, yes but still the water is filled with plastic bags and others that dos not make you want to swim in it. The room is so dark, that you cannot see to shave. Because of the big windows, that everybody can look through, they put dark plastic on the inside, which makes it completely like night all day. It looks nice on the pictures, but there is no way, you can make it look like that, when you are there. There is no hot water. They say you can ask for it, but do you want to stay on a hotel where you would have to ask for that? The curtains is falling down. The restaurant has a wine cellar, but no wine. The non motorized water sport is a canoe. This place is in the middle of nowhere. When you order, you cannot regret. Wee left after one night, but they will not pay your money back.

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