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Customers like this hotel for:
    Distance to airport:
  • Phu Quoc International Airport (16.4 Km)
    Customer comments:
  • "Nice pool", "Nice view", "Quiet"
    Top attractions in the area:
  • Fish Sauce Factory (9.8 Km)
  • Phu Quoc Crafts (10.0 Km)
  • Cau Castle (10.2 Km)
  • Cho Den Dinh Cau (Night Market) (10.3 Km)

Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Chez Carole Resort

Ward 1, Hamlet 4, Cua Can, Cua Can, Phu Quoc Island, Vietnam (Show on map)

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Good 7.2 based on 69 reviews

"Nice room, nice view, friendy..."

Hanh, Vietnam June 28, 2015
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Features of Chez Carole Resort

Hotel Facilities
  • 24-hour front desk
  • airport transfer
  • bar
  • BBQ facilities
  • bicycle rental
  • business center
  • coffee shop
  • currency exchange
  • dry cleaning
  • express check-in/check-out
  • family room
  • laundry service
  • luggage storage
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • tours

Sports and Recreation
  • garden
  • outdoor pool
  • pool (kids)
  • private beach
  • sauna
  • spa
  • water sports (motorized)
  • water sports (non-motorized)

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

  • car park
  • valet parking

Languages Spoken
  • English
  • Vietnamese

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Resort Bungalow Description
Chez Carole Resort, located in Cua Can, Phu Quoc Island, is a popular choice for travelers. The city...see more Chez Carole Resort, located in Cua Can, Phu Quoc Island, is a popular choice for travelers. The city center is merely 14. Km away and the airport can be reached within 30 minutes. This modern hotel is in the vicinity of popular city attractions such as Fish Sauce Factory, Vietnam Airlines Office, Cau Castle.

Take advantage of a wealth of unrivaled services and amenities at this Phu Quoc Island hotel. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas.

The ambiance of Chez Carole Resort is reflected in every guestroom. internet access – wireless (complimentary), internet access – wireless, non smoking rooms, air conditioning, balcony/terrace are just some of the facilities that can be found throughout the property. The hotel's recreational facilities, which include private beach, sauna, outdoor pool, spa, pool (kids) are designed for escape and relaxation. Enjoy unparalleled services and a truly prestigious address at the Chez Carole Resort.
Resort Bungalow Policies
Useful Info
Food, drink and entertainment

Recent customer comments

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All reviews (69)

Couple (43)

Solo Traveler (5)

Family with young children (16)

Family with older children (5)

based on
69 reviews
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews ( 69 )
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Hanh M. Families with young children
Vietnam, June 28, 2015
Nice and large room but far from the center

Nice room, nice view, friendy staffs
The beach is not clean
Charles H. Couples
United Kingdom, May 12, 2015
A little bit of paradise

private beach, lovely room, nice pool and friendly staff
Came here in low season and the resort was very quiet meaning we had the beach to ourselves, which was lovely! The Seaview room was exceptional, with nice balcony, huge comfortable bed, lovely bathroom and etc. The resort is located out of town which is nice. They provide free transfer to town in the evening providing you eat at their restaurant, which is fine for one night or two... The restaurant serves delicious reasonably priced food, however the live music was truly awful.
Lars J. Couples
Sweden, April 10, 2015
Nice place/staff, English/beach cleenes t b improv

Fantastic place. Nice, service minded and personal staff. Special design.
The stay was nice with special environment. Sea and river with free canot and cajacs. Good service in pickup/drop service airport, restaurant, bar, pool, free tovels and sun bed on beach and pool
Torben R. Couples
Denmark, February 27, 2015
This is not a place I would recommend to any body. They say they know English, but they dont. When you go to your room, takes a shower, and finds out there is no towel. It takes them 2 hours to get you one. and you must take the shower together with a giant gecko. When you go to the sea, the water is filled with garbage, and the answer is they clean it every hour, yes but still the water is filled with plastic bags and others that dos not make you want to swim in it. The room is so dark, that you cannot see to shave. Because of the big windows, that everybody can look through, they put dark plastic on the inside, which makes it completely like night all day. It looks nice on the pictures, but there is no way, you can make it look like that, when you are there. There is no hot water. They say you can ask for it, but do you want to stay on a hotel where you would have to ask for that? The curtains is falling down. The restaurant has a wine cellar, but no wine. The non motorized water sport is a canoe. This place is in the middle of nowhere. When you order, you cannot regret. Wee left after one night, but they will not pay your money back.
UyenTim D. Couples
Vietnam, February 18, 2015
Lovely Location

The location and friendly staff. Additionally the room was very comfortable.
Our time at Chez Carole was very relaxing. The location is quiet and the pool is almost on the beach, which was lovely.
Ronan T. Families with young children
Ireland, February 11, 2015
Great getaway

beach, staff, peace
Great little place off the beaten track and away from the tourist buzz of long beach. We have 2 small kids who loved it- staff was really helpful (and toleramt). Stay here bit only if you dont mind being imobile in a resort as it is in the middle of nowhere and you will be stuck eating and drinking there ( food is fine and reasonably priced). The beach is clean and the suite was big enough for the 4 of us.
Carole B. Couples
United Kingdom, January 24, 2015

The location. The beach. The view
It's a delightful place with magnificent views and a real sense of being on an island. There are no other hotels and the entire beach is your own. A little way out from the hustle of the main town but the journey compensates for the peace of the place. the staff are very friendly and try to make the stay a happy one. The manager speaks good English and some of the staff a little. But the restaurant needs a couple of good English speakers as much is lost in ordering and we would have stayed there more... Breakfast is as much as you want, but all has to be ordered as there is no help yourself buffet when we were there. Second time I've visited and would return for the unique beauty of the hotel and location.
arnoud S. Couples
Netherlands, January 16, 2015
Had a great week in this resort

Specious room, nice beach in front of the hotel, good food.
Verry good!!
arnoud S. Couples
Netherlands, January 14, 2015
Great resort away from the crowded village.

Friendly and helpfull employees. Privat beach. Swimming pool. Clean specious rooms.
Eleanor S. Couples
United Kingdom, January 10, 2015
Bad service and a rat in the room

The pool
There was a rat in the room in the middle of the night and the staff did nothing to help but give us an umbrella,

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