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Excellent 8.3
Based on 602 reviews

Recent customer comments

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based on 602 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.6
  • Location 8.4
  • Room Comfort/Standard 8.8
  • Service 8.7
  • Value for Money 8.3
  • Food/Dining 6.6

Oscar Z.
March 24, 2013
Great location,big room and nice design.
Price, position,confort
I has been in CHI in march,i sincerly raccomended,good value for money,great lovation,the room is designed such an appartment,living room small kitchen and bedroom,the bathroom is quite big and the room is full of option and wi fi was free. Thank you so much to assistent building that wake up early for check in and help as with the luggagge. Ciao

Bradley W.
March 18, 2013
Great location, clean rooms, fantastic staff!
The location was amazing, 5 min walk to MTR and 5 min walk to Temple St night market. Staff went out of there way any time we needed help and spoke/understood english very well. Rooms were very clean!

Christine C.
March 04, 2013
Love it!!!!
Good location, easy access to MTR, nice staff, complete amenities
What can I say? Chi has satisfied me and my hubby in all aspects. The place was roomy, amenities were complete, the shower was strong (water pressure), the location is near the night market, and the MTR is a few minutes walk. I especially like the smartTV which you can use to browse the Web, and the pillows and beddings were really soft. And the staff was great! So helpful and always greeted us with a smile. Would definitely stay there again when we come back.

Andrea T.
March 02, 2013
Apartment that will meet all your needs
clean, equiped kitchen with microwave, good toilet size
the first impression was that it felt like a home. i arrived at 6.30am and the duty officer helped me with the bag. he allowed me to hang around freely and apologised for the check in timing. the room was great but the pillow left me with an aching neck. a sad part is that the toiletries were not being refilled at all which i feel it is a fundamental, and that left me with some unpleasant taste. i like things being done on the silent and not requiring me request.

Hong Kong
February 19, 2013
Feels like home
Near temple street and local foods around
Located in the crowded area in between two MTR station. Choices of food around and the night market is just around the corner.

Prisca H.
February 14, 2013
Superb value for money
Location, facilities, friendly stall
great place for families with babies or young children. kitchenette facilities useful for preparing formula, baby food etc. located on a quiet street, near enough to the night market action and plenty of food. must try the beef noodles diagonally opposite in the direction of temple street. walking distance to yau ma tei mrt station but also to mong kok and jordan. we had our 9 month old in a baby carrier the entire trip as hk is not very stroller friendly. no lift from ground to first floor reception but you can use the disabled lift to bring your luggage up. lift access to all floors only from reception. the staff are very friendly and helpful. have stayed in hotel rooms that are half the size for the same price in hk so this is value for money. chi also sent a thank you email with a welcome back discount for our next visit. we will definitely stay here again (or other chi properties) on our next trip to hk.

adelbert R.
February 05, 2013
great room
great room
the room has a small kitchen with all the ne essary utensils you'll need. it also has a dining area/ work area. the only downfall is its location. you'll need to ride the subway to get to TST (although its only 2 stops away).

Hong Kong
February 03, 2013
Overall is good but need improvement in service
Quiet, Convenient and PC provided
It's really a convenient one, you can walk to TST and MK within 15 to 20 mins. Though it is in downtown, but it is quiet at night time. The facility is good, the integrated PC/TV set is highly appreciated, you can surf internet very easily. However, while the kitchenware is provided with complimentary coffee/tea bags , I don't know why there is no glass/cup provided. It's strange.

Vivien L.
February 01, 2013
Nice place in a great location
near everywhere and everything
staff at chi were very friendly and service-oriented. everyone, from guest service officers to building maintenance greeted us with a smile or a wave each time they see us. room was clean and of a decent size. would be good if bathrobes were provided. the flush in my bathroom wasn't strong enough. location was great! just a 5min stroll to ymt mtr and jade market. at night, the temple street stalls were just across the street. near the police station too. lots of food stalls around, including a very popular claypot rice shop which had long queues everyday.

Prinya S.
January 24, 2013
Great room, great location, great staff!
Supersized room, 2 mins walk from MTR, very efficient staff
In similar price range, you will never find a better hotel than CHI. It has the biggest room in HK ever! And towels are super soft. The bed is comfy. It has A/C and heater on board. Nice kitchen. It's basically like staying at home. Completely recommended!