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Verified traveler reviews

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Good



based on 690 reviews
  • Cleanliness 6.1
  • Facilities 6.4
  • Location 7.5
  • Room Comfort/Standard 6.5
  • Service 6.0
  • Value for money 6.0
  • Food/Dining 5.2

KOOK F. from Malaysia
Couples
Stayed 2 nights in June 2016
very clean and worth to stay
quite near to autrum park mrt, clean and tidy, fast check in and check out.
Reviewed June 26, 2016

Gek L. from Malaysia
Families with older children
Stayed one night in May 2016
CLEAN
CLEAN
Reviewed June 14, 2016

Imelda K. from Indonesia
Business travelers
Stayed 2 nights in June 2016
Convenient location, exterior has good ambience, fast check-in & check-ou
Excellent service, helpful staff and clean. Very good location in Chinatown
Reviewed June 13, 2016

TAN K. from Malaysia
Groups
Stayed 3 nights in June 2016
Lousy house keeping service
It's terrible when you have hang 'DO NOT DISTURB' outside the door and still the cleaner will keep knock your door and like insist want to go into your room even after you told them you do not need house keeping service. Keep knock your door 3-4 times in morning. Annoying and couldn't enjoy peace of mind in every morning.
Reviewed June 07, 2016

lance S. from United Kingdom
Business travelers
Stayed one night in June 2016
All night long
The hotel has a pump that runs off and on all night. A shame as hotel goid but very noisy so please fix that pump.
Reviewed June 03, 2016

Nathaporn M. from Thailand
Solo travelers
Stayed one night in May 2016
Clean room with adequate facilities
Clean room with adequate facilities, also good service from the staff
Reviewed May 30, 2016

Reynaldo G. from Philippines
Families with young children
Stayed 6 nights in May 2016
Very satisfied stay...
Friendly staffs, location good for dining and souvenir shopping...
Reviewed May 27, 2016

Oanh H. from Vietnam
Families with older children
Stayed 2 nights in May 2016
Problem with HSK
HSK did not flush the toilet after cleaning room, i still can see paper in the toilet bow!!! Bed runner on top of the clothes cabinet after making up room. ?? Receptionist are nice and helpful. HSK needs improvement. Others are good!
Reviewed May 16, 2016

Devendra N. from Fiji
Business travelers
Stayed one night in April 2016
Excellent service, helpful staff and clean. Very good location in Chinatown
Excellent service, helpful staff and clean. Very good location in Chinatown
Reviewed May 05, 2016

BOON T. from Singapore
Business travelers
Stayed one night in April 2016
Great Location
Very convenient location
Reviewed April 22, 2016