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Cinnamon Citadel Kandy

124 Srimath Kuda Ratwatte Mawatha, Mahaweli River Front, Kandy, Sri Lanka 20000 (Show on map)

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Formerly : Chaaya Citadel Kandy

"Live Music performance every evening at Lobby Bar with a..."

  • Utkarsh, India
  • June 20, 2015
  • Area: Mahaweli River Front
  • Rooms : 119
  • Free Wi-Fi

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Room Types
Superior Room Only
Superior Room Only
Superior- Breakfast
Deluxe- Breakfast
Suite- Breakfast


When would you like to stay at this hotel?

Features of Cinnamon Citadel Kandy

24-hour front desk

24-hour room service

airport transfer



car park

coffee shop



facilities for disabled guests

family room

laundry service

meeting facilities

poolside bar


room service

safety deposit boxes


smoking area


Sports and Recreation


outdoor pool


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken



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Sale ends soon!

Nestled in the heart of the Mahaweli riverfront, Cinnamon Citadel Kandy is an ideal spot from which to discover Kandy. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Premadasa Jems, Kandy Central Hospital, and Asgiriya Maha Vihara. Offering guests superior services and a broad range of amenities, this property is committed to ensuring that your stay is as comfortable as possible. For the comfort and convenience of guests, the hotel offers a bar/pub, coffee shop, car park, poolside bar, and concierge. Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience with a coffee/tea maker, bathtub, Wi-Fi internet access, ironing facilities, and a fan in each room. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, outdoor pool, garden, spa, and massage treatments. Discover an engaging blend of professional service and a wide array of features at Cinnamon Citadel Kandy. Nestled in the heart of the Mahaweli riverfront, Cinnamon Citadel Kandy is an ideal spot from which to ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
2:00 PM

Check-Out Until
12:00 PM

Distance from City Center
2.00 Km

Distance to Airport
135. Km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Reception Open Until
:00 AM

Room Voltage

Time to Airport (Minutes)

Year Hotel Last Renovated

Recent customer comments

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from 426 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (426)
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Yuying Y. Couples China, July 11, 2015
Nice Hotel

spacious room, average food
Room is spacious which is good but wifi signal is too bad, you don't expect to get online constantly here, and the food for the dinner buffet is average, there's no seafood as promised( only curry fish) The gym is ok with few selections of equipment.
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Yuncheul K. Solo travelers South Korea, June 27, 2015
terrible hotel for a solo travellers or family!

a little good facilities!
i was waiting for 20minutes for checking-in at7 pm. but the staffs didn't give me any apology. Chines, japanes group tour people were crowded. they gave me a back room, a dark and damp room. i cannot see a river , even sunshine too!!! while i was having breakfast, i aske for some coffee 2-3 times, only then staffs reluctantly approached me!!!
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Vijay K. Couples India, June 21, 2015
Excellent location and view from the room.

Location, Breakfast.
Comfortable one night stay. Breakfast was served in room and was very good & Delicious.
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A K. Couples India, June 21, 2015
Good place to stay

Location, Ambience, Food
Good place, nice ambience and tasty food. The location is very good with a view of the greenery and the river. Great experience.
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Utkarsh G. Families with older children India, June 20, 2015
Nice & Comfortable Stay

Live Music performance every evening at Lobby Bar with a Pool View; Entrance Lobby & View From room Balcony
Excellent !!! Check in was quick & smooth. Room size is decent & has sufficient space for Extra bed. Bathroom is small in context to 5* rating hotel. Breakfast was goods with lots of VEGETARIAN options with few Indian dishes. Buffet Dinner was costly with 2500 LKR / person. DO keep check on your mini bar as they have tendency to make false charge on it. Else every thing was cool & calm.
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Ling T. Business travelers China, June 15, 2015

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Nuzha M. Families with older children Maldives, June 12, 2015
relaxing atmosphere

location next to the river, good pool, calm greenery around the hotel
relaxing place. warm swimming pool was a very good thing even for a dip in the night. the greenery around the hotel is very well kept and soothing. the river next to the hotel is a bonus. the two-men band playing in the evening was bad.
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Lilly F. Couples Austria, June 3, 2015
Great Hotel in beautiful & quiet location

Tranquil location yet within easy reach of city centre of Kandy, lovely pool, inviting and entertaining bar/lounge
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Leela S. Families with young children India, May 27, 2015
Good place to stay

pool is good. View from restaurant is also good.
The stay was pleasant but the problem is with the bathroom. Flush is not working properly. Other than that everything is fine and comfortable
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Melanie R. Couples Philippines, May 13, 2015
Best place in Kandy to Relax

great room, lovely staff and great food
I planned to stay in this hotel for only 1 night but after seeing the place ended up extending 1 more night. It was a great place to relax and food (Breakfast and dinner) are really great. Lots of variety to choose. Staff are very friendly and very helpful. Location wise, ended up having a hard time to look for it since I'm driving GPS just keep on giving me weird routes but all worth it after seeing the place. The hotel is a good place to set as your base if you intend to see Kandy. Overall if I have a chance to go back, will surely going back to this hotel.
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Customers like this resort for:
Nearest transport:
  • Asgiriya Railway Station (1.6 Km / 20 min walk)
Area recommended for:
  • culture
  • romance
  • sightseeing
Customer comments:
  • "Breakfast buffet" , "Great food" , "Swimming pool"
Top attractions in the area:
  • Bahiravokanda Vihara Buddha Statue (1.3 Km / 16 min walk)
  • Udawattakelle Sanctuary (2.0 Km / 24 min walk)
  • Kandy City Centre Shopping Mall (2.1 Km / 26 min walk)
  • Kandy Lake (2.2 Km / 27 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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