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Cinnamon Citadel Kandy

124 Srimath Kuda Ratwatte Mawatha, Mahaweli River Front, Kandy, Sri Lanka 20000 (Show on map)

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Formerly : Chaaya Citadel Kandy
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Area: Mahaweli River Front Number of Rooms: 119
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

from 421 reviews

Value for Money
7.9
Location
7.9
Staff Performance
8.2
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.2
Food/Dining
8.2
All reviews (421)
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Yuncheul K. Solo travelers South Korea, June 27, 2015
terrible hotel for a solo travellers or family!

a little good facilities!
4.3
i was waiting for 20minutes for checking-in at7 pm. but the staffs didn't give me any apology. Chines, japanes group tour people were crowded. they gave me a back room, a dark and damp room. i cannot see a river , even sunshine too!!! while i was having breakfast, i aske for some coffee 2-3 times, only then staffs reluctantly approached me!!!
Vijay K. Couples India, June 21, 2015
Excellent location and view from the room.

Location, Breakfast.
8.7
Comfortable one night stay. Breakfast was served in room and was very good & Delicious.
A K. Couples India, June 21, 2015
Good place to stay

Location, Ambience, Food
9.3
Good place, nice ambience and tasty food. The location is very good with a view of the greenery and the river. Great experience.
Utkarsh G. Families with older children India, June 20, 2015
Nice & Comfortable Stay

Live Music performance every evening at Lobby Bar with a Pool View; Entrance Lobby & View From room Balcony
8.7
Excellent !!! Check in was quick & smooth. Room size is decent & has sufficient space for Extra bed. Bathroom is small in context to 5* rating hotel. Breakfast was goods with lots of VEGETARIAN options with few Indian dishes. Buffet Dinner was costly with 2500 LKR / person. DO keep check on your mini bar as they have tendency to make false charge on it. Else every thing was cool & calm.
Nuzha M. Families with older children Maldives, June 12, 2015
relaxing atmosphere

location next to the river, good pool, calm greenery around the hotel
7.7
relaxing place. warm swimming pool was a very good thing even for a dip in the night. the greenery around the hotel is very well kept and soothing. the river next to the hotel is a bonus. the two-men band playing in the evening was bad.
Lilly F. Couples Austria, June 3, 2015
Great Hotel in beautiful & quiet location

Tranquil location yet within easy reach of city centre of Kandy, lovely pool, inviting and entertaining bar/lounge
9
Leela S. Families with young children India, May 27, 2015
Good place to stay

pool is good. View from restaurant is also good.
7
The stay was pleasant but the problem is with the bathroom. Flush is not working properly. Other than that everything is fine and comfortable
Melanie R. Couples Philippines, May 13, 2015
Best place in Kandy to Relax

great room, lovely staff and great food
10
I planned to stay in this hotel for only 1 night but after seeing the place ended up extending 1 more night. It was a great place to relax and food (Breakfast and dinner) are really great. Lots of variety to choose. Staff are very friendly and very helpful. Location wise, ended up having a hard time to look for it since I'm driving GPS just keep on giving me weird routes but all worth it after seeing the place. The hotel is a good place to set as your base if you intend to see Kandy. Overall if I have a chance to go back, will surely going back to this hotel.
Chamika D. Couples Sri Lanka, May 13, 2015
Never again
4.7
This customer has only rated this hotel and has not submitted any comments.
Melanie R. Couples Philippines, May 12, 2015
Lovely Place to Stay

Great view, great food and lovely staff
10
I planned to stay in this hotel for only 1 night but after seeing the place ended up extending 1 more night. It was a great place to relax and food (Breakfast and dinner) are really great. Lots of variety to choose. Staff are very friendly and very helpful. Location wise, ended up having a hard time to look for it since I'm driving GPS just keep on giving me weird routes but all worth it after seeing the place. The hotel is a good place to set as your base if you intend to see Kandy. Overall if I have a chance to go back, will surely going back to this hotel.

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Customer Reviews - Cinnamon Citadel Kandy, Kandy

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