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About Cinnamon Grand Colombo

Description

Located in the center of Colombo, Cinnamon Grand Colombo is an appealing choice for leisure and business travelers. The hotel offers luxurious facilities and some of Colombo’s finest restaurants. The 5-star hotel has more than 500 rooms which includes elegantly designed executive rooms and suites. Being one of only two Cinnamon branded hotels in Colombo, Cinnamon Grand Colombo is known for premier level customer service. The hotel also has a business center and a range of meeting rooms and banquet halls. Wi-Fi is available in executive rooms and suites.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • swimming pool
  • hot tub
  • outdoor pool

Land sports

  • tennis courts
  • squash courts
  • garden

For kids

  • kids club
  • pool (kids)

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundromat
  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • private check in/check out
  • postal service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Hindi
  • Sinhala
  • Tamil
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Policies

Check-in or check-out outside the mentioned hours may be subject to an additional charge.

Early check-in or late check-out is subject to availability.

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 50 USD
Breakfast Charge (when not included in room rate): 10 USD
Check-In From: 01:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2.00 Km
Distance to Airport: 35.00 Km
Internet Usage Fee: 0.00 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 4
Number of Floors: 9
Number of Restaurants: 13
Number of Rooms : 501
Parking Fee (per day): 0.00 USD
Reception Open Until: 12:00 AM
Time to Airport (Minutes): 45
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
All reviews (998)

Business travelers (284)

Couples (334)

Solo travelers (131)

Families with young children (123)

Families with older children (67)

Groups (59)

Excellent
8.4
Hotel Condition/Cleanliness
8.7
Facilities
8.6
Location
8.8
Room Comfort/Standard
8.4
Staff Performance
8.5
Value for Money
7.7
Food/Dining
8.5

8.8 Julie W.
United Kingdom
May 25, 2016
Overall pleasant experience
Everything great - especially as I stayed in new rooms. Service in breakfast area could be better and consistently had to ask for coffee! Americano not regular coffee. Slow to clear away tables & recognise what was missing from layup !

5.6 Uchiraka Y.
Australia
May 16, 2016
Absolutely pathetic customer service
Small rooms, not a 5 star experience and rude customer service staff at the front desk. Cinnamon grand should really up their game to save themselves from other growing 5 star resorts in the surrounding. This hotel is in central colombo, perfect location. But overpriced in comparison to other 'really' 5 star resorts in the country. Most of all disgraceful customer service by Cinnamon grand's front desk supervisors.

2.8 Alice A.
United Kingdom
May 07, 2016
Awful
Don't go here. It's huge, impersonal, grotty, tired, soulless and expensive. We won't be returning here or to any of the other Cinnamon chain hotels EVER, EVER, EVER.

9.6 Abdul A.
Maldives
May 07, 2016
Pleasant stay
Enjoyed

9.2 Abdul A.
Maldives
May 06, 2016
Comfortable stay
Very convenient to do everything while in Colombo

10 VASANTHI P.
Singapore
May 02, 2016
Great hotel fabulous place to eat and shop
Fantastic

8.4 Sailesh S.
United Kingdom
April 25, 2016
Cinnamon grand , Colombo
Fantastic stay

7.2 jad K.
Lebanon
May 02, 2016
Good food
Nice restaurants

7.2 Ravi R.
United Kingdom
April 23, 2016
Do not stay in the old wing
Room is comfortable and clean. However power points were not working. Internet LAN connection speed was dismal. Wasted 40mins trying to speak with outsourcing company located elsewhere. Poor call quality did not help. Otherwise staff were helpful and courteous. Lagoon Fish Restaurant serves excellent food. Must try!

9.2 ILYAS A.
Maldives
May 09, 2016
Very good hotel with friendly staff
Very good hotel large and cozy lobby. Rooms are equipped with modern facilities such as USB charger power sockets. The annexed Crescat mall is very convenient for dining and shopping.


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