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Cinnamon Grand Colombo

77 Galle Road, Colombo Galle face Green, Colombo, Sri Lanka (Show on map)

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Formerly : Colombo Plaza
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Cinnamon Grand Colombo Colombo - Executive Suite Bathroom Cinnamon Grand Colombo Colombo - Premium Suite View Cinnamon Grand Colombo Colombo - Premium Suite Interior Cinnamon Grand Colombo Colombo - Premium Suite Living Area Cinnamon Grand Colombo Colombo - Premium Suite Bathroom Cinnamon Grand Colombo Colombo - Premium Suite Bathroom Cinnamon Grand Colombo Colombo - Exterior View Cinnamon Grand Colombo Colombo - Breeze Bar Poolside View Cinnamon Grand Colombo Colombo - Breeze Bar Cinnamon Grand Colombo Colombo - Courtyard Restaurant Cinnamon Grand Colombo Colombo - Courtyard Restaurant Cinnamon Grand Colombo Colombo - Tea Lounge
Area: Colombo Galle face Green Number of Rooms: 501
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
758 reviews

Value for Money
7.7
Location
8.8
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
8.5
All reviews (758)
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Harriet P. Solo travelers United Kingdom, November 19, 2014
luxurious comfort

comfortable rooms, attention to detail, gym and rooftop swimming pool.
9.3
My stay at Cinnamon Grand was very enjoyable. It was so nice to be greeted by chocolates on our pillows every afternoon and a little orchid. The room was very comfortable and the pillows were so nice.
David M. Business travelers United Kingdom, November 18, 2014
OK but not Grand

Location, Chutney's restaurant, Bathrooms
7.7
This hotel is pretty much typical of so called Five Star Hotels in Colombo. They are OK but have a long way to go to be truly five star in global terms. Loads of staff but not very proactive. Chutney's Restaurant serves beautiful southern Indian cuisine and at very reasonable prices.
Bader B. Couples Saudi Arabia, November 15, 2014
Good for business

....
6
Jacob G. Business travelers India, November 9, 2014
965 Courtayrd Suite

Privacy, in room dining services and room services excellent!
10
Excellent!
Anthony G. Families with young children New Zealand, November 4, 2014
Last few days in Sri Lanka

location, Nuga Gama restaurant, breakfast
7.3
Cinnamon Grand is more of a business hotel than a family hotel. The rooms and corridors are very dark and our room smelt of cigarette smoke despite being a non-smoking room. However, the restaurants were nice, the staff were friendly and it was walking distance to central Colombo
Michael D. Couples Australia, November 4, 2014
True to form a great hotel

Food, gym, pool
9.7
Everything here was a class act and value for money. Book.
Suheel A. Business travelers India, October 31, 2014
my visit

staff behaviour, cleaniness and the food
3
its was good, but not the best. in fact, i enjoyed my stay in hotel hilton earlier. but the room was too small.
Kazunori M. Business travelers Japan, October 29, 2014
Front Service not very well

Location is very nice. The breakfast is very nice.
6.3
Stayed many times at Cinnamon Grand apart from this trip. What always troubles me is the front office (checki-in and check-out). It is always very slow and always crowded and takes very long time to check-in. In my stay in August, the hotel had given the room to another customer and had us wait for 1 hour 30 minute just to check in. This time, at check-out, it took about 30 minute to process. Check-in and check-out should not take this long and need to improve service. If there is a long queue, please put more personel temporary to accomodate the long queue. Also, I notice many trouble with communication in your hotel. My business partner usually books the hotel for us but the request is communicated badly. For example, no pickup at hotel, transport reservation not ready, bill incorrect, and etc.
Sherry S. Solo travelers China, October 20, 2014
Local but 5 star hotel in town

Friendly staff, well maintained facilities, convenient location
9
Arrived at the hotel by 8am due to an early morning flight and was told the earliest check-in time could be 9am. My room was a corner room with both street & lake view. Facilities & room tidiness was kept in a very clean way, while I was told that Cinnamon was the hotel that Chinese president stayed at during his visit to Sri Lanka a month ago. Friendly staff and very helpful concierges who would give you maps of the area , telling you the routes to your desired spots, Tuk Tuk fare range. Tried The Lagoon seafood restaurant. Good taste with a ok price. Convenient location to either Fort/Pettah or Cinnamon garden area with 100-150 Rs tuk tuk fare. Walk able distance to Galle Face Green. Just be aware of the locals following or offering you a ride to places you want to go or places recommended you to go. That could charge you a real lot out of the Tuk Tuk fare!
Kenny T. Business travelers Singapore, October 17, 2014
Best business hotel stay at the area

Clean and very near to lots of places and they located in the best area
8
Good and it is very peaceful and good for progress or work

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Customer Reviews - Cinnamon Grand Colombo, Colombo

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